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Robert Brogden's Hays GMC

Hays, KS

Overview
Employees
Reviews
Vehicles
4.8
117 Reviews
After 52 years of service to the Hays community, Stan Dreiling’s James Motor Company was acquired by Robert Brogden in July of 2020. Robert Brogden, with over 40 years of automotive experience, currently owns Robert Brogden’s Olathe Buick GMC, the number one GM selling dealership in the state of Kansas, Robert Brogden's Olathe Kia, and recently acquired what is now Robert Brogden's Garden City GMC and Robert Brogden's Garden City Honda. Brogden is from Nicodemus, Kansas, not far from Hays, and some may remember him from his days as top salesman for the K-G Men’s Clothing Store at The Mall in Hays in the late ‘70s through early ‘80s. Robert’s wife Kathy (Steiner) is a 1979 graduate of Fort Hays State University. Hometown roots and values make the Brogden brand one that Kansas families trust. The goal is to respect the busy lives of customers and provide them with a no-hassle, no-pressure experience. Various charities and worthy causes have also benefited from Robert Brogden over the years. He and his family are longtime supporters of the community and they are looking forward to continuing this legacy of dedicated involvement within Hays and Ellis County. The staff at Robert Brogden's Hays GMC will be just as dedicated to making the buying or service process convenient, transparent, and affordable.
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108 E 13th St

Hays, KS

67601

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Showing 117 reviews

May 03, 2024

Very helpful, friendly, great service department, when I call they always can get an appointment scheduled in a timely matter and at times on the same day if I need it More

by BPFANNENSTIEL65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Pfannenstiel and Curt not sure of his last name in the service department
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May 06, 2024 -

Robert Brogden's Hays GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and I'm so thankful that your time with us was well spent. Please feel free to reach out to me with any questions or future auto needs, as I am always here to help. Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

May 02, 2024

Excellent service in a timely fashion. We appreciated the twenty one point inspection, the extra effort to find new tires, and feedback in the process. More

by JCURREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Klaus
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May 05, 2024 -

Robert Brogden's Hays GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

April 28, 2024

Cade was super helpful and relatable, I enjoyed the car buying process with his help. More

by ttmon13
Recommend Dealer
Yes
Employees Worked With
Cade Gerhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Robert Brogden's Hays GMC responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

April 26, 2024

Danny Hachmeister and his crew take care of our vehicles with care and hard work. More

by Dreher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Hachmeister
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Apr 29, 2024 -

Robert Brogden's Hays GMC responded

Dreher, we are truly grateful for this awesome review! We are thrilled that Danny and his crew were able to take care of you. He is a great asset to our team, and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

April 24, 2024

I honestly can't say enough good things about Tony and the rest of the team in Hays. Don't know that I have had a better experience purchasing a vehicle, ever. More

by EricBoss
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Aguilar
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Apr 27, 2024 -

Robert Brogden's Hays GMC responded

Eric, your experience is exactly what we aim for! I am so happy to hear that we could provide you with a memorable experience. I hope to see you again in the future. Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

April 16, 2024

I really appreciated the speed that they were able to get everything processed. It was nice to deal with people that value their customers time. More

by J.HEALER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Pflaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Ficken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cade Gerhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Aguilar, Tyler Treinen
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Apr 18, 2024 -

Robert Brogden's Hays GMC responded

Thank you for reaching out! We work hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

April 12, 2024

Very friendly staff. was willing to work with me and my situation. was happy with the sales department More

by DRAKEALAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Pflaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Ficken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Robert Brogden's Hays GMC responded

Thank you so much for taking the time to let us know how happy you are with your sales experience! Feedback from you is one way I know we are achieving our goals. Let me know if I can assist you again! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

April 03, 2024

Tyler Chad, and Tony are great. !! My salesman Aaron… not so much or I would have given 5 Stars More

by patricktoepfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Pflaum
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kalor Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Treinen
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Apr 05, 2024 -

Robert Brogden's Hays GMC responded

Patrick, I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that we can learn more about your visit. I hope to talk with you soon. Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

April 02, 2024

The salesperson wasn't pushy at all. He gave me a couple of days to think about my purchase. The other sales people were very attentive. Always greeting me. The paper work was kind of o More

by jacobsconnie11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kalor Moore
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Aguilar
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Apr 04, 2024 -

Robert Brogden's Hays GMC responded

I would like to thank you for sharing this great review. I appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team and encourage you to contact me if you would like to further discuss your visit. Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

March 25, 2024

When you want the job done right you have to take it to the best!! More

by nyarmer7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2024 -

Robert Brogden's Hays GMC responded

Thank you for this amazing review! I really appreciate your business! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

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