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Robert Brogden's Hays GMC

Hays, KS

Overview
Employees
Reviews
Vehicles
4.8
141 Reviews
After 52 years of service to the Hays community, Stan Dreiling’s James Motor Company was acquired by Robert Brogden in July of 2020. Robert Brogden, with over 40 years of automotive experience, currently owns Robert Brogden’s Olathe Buick GMC, the number one GM selling dealership in the state of Kansas, Robert Brogden's Olathe Kia, and recently acquired what is now Robert Brogden's Garden City GMC and Robert Brogden's Garden City Honda. Brogden is from Nicodemus, Kansas, not far from Hays, and some may remember him from his days as top salesman for the K-G Men’s Clothing Store at The Mall in Hays in the late ‘70s through early ‘80s. Robert’s wife Kathy (Steiner) is a 1979 graduate of Fort Hays State University. Hometown roots and values make the Brogden brand one that Kansas families trust. The goal is to respect the busy lives of customers and provide them with a no-hassle, no-pressure experience. Various charities and worthy causes have also benefited from Robert Brogden over the years. He and his family are longtime supporters of the community and they are looking forward to continuing this legacy of dedicated involvement within Hays and Ellis County. The staff at Robert Brogden's Hays GMC will be just as dedicated to making the buying or service process convenient, transparent, and affordable.
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108 E 13th St

Hays, KS

67601

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Showing 141 reviews

September 23, 2024

Excellent service and kept me in the loop nice clean and friendly atmosphere will recommend to others More

by GARYHASEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott in service did a great job
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Sep 24, 2024 -

Robert Brogden's Hays GMC responded

Thank you for your kind words! I'm thrilled to hear you had an excellent experience at Robert Brogden's Hays GMC. Keeping our customers informed and providing a friendly atmosphere is important to me. I truly appreciate your recommendation and look forward to seeing you again! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

September 21, 2024

Staff was very accommodating easy. to work with scheduling, and let me know when my vehicle was done More

by MIKIEDEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Pfannenstiel
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Sep 24, 2024 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful review! We're thrilled to hear that our staff at Robert Brogden's Hays GMC was accommodating and made the scheduling process easy for you. We appreciate you taking the time to share your experience and look forward to assisting you again in the future! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

September 16, 2024

Aaron was very easy to work with and very knowledge. Both he and Chad were very nice to work with.. We love our new GMC Pickup. More

by KRIER711
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Pflaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2024 -

Robert Brogden's Hays GMC responded

Thank you for leaving us a review! I'm thrilled to hear that you had a great experience working with our team and that you love your new GMC Pickup. Your feedback is greatly appreciated, and I look forward to assisting you at Robert Brogden's Hays GMC in the future! Enjoy your new vehicle! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

September 15, 2024

They have serviced my truck since new! and I would not trust any one else! More

by DREILINGCHARLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
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Sep 17, 2024 -

Robert Brogden's Hays GMC responded

Thank you for your kind words! We appreciate your trust in Robert Brogden's Hays GMC to service your truck since it was new. It's wonderful to know that we have earned your loyalty, and we look forward to continuing to provide you with excellent service in the future. Please don't hesitate to reach out whenever you need assistance! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

September 12, 2024

Super easy to deal with! Cade made the transaction very easy working around my schedule! More

by sbixhoyt15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cade Gerhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2024 -

Robert Brogden's Hays GMC responded

Thank you for your fantastic review! We’re thrilled to hear that Cade made your transaction easy and accommodating to your schedule. At Robert Brogden's Hays GMC, we strive to provide a seamless experience for our customers. We look forward to seeing you again! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

September 05, 2024

Serviced the vehicle in a timely fashion. Have to wait for the work to be completed since we live 60 miles away. More

by JOHNGERSTNER57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt.
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Sep 05, 2024 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful review! We appreciate your feedback on the timely service you received at Robert Brogden's Hays GMC. We're glad we could complete the work efficiently for you, especially with a 60-mile drive. We look forward to assisting you again in the future! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

August 29, 2024

Josh was wonderful to work with and very helpful. Kalor and Chad were very nice to work with too. We love our new pickup and we thank you all for everything. More

by ZIKEGIL5
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Ficken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalor Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2024 -

Robert Brogden's Hays GMC responded

Thank you! I truly appreciate your kind words about your experience at Robert Brogden's Hays GMC. It’s great to hear that you enjoyed working with Kalor and Chad and that you love your new pickup! I'm grateful for your business and look forward to assisting you again in the future. Thank you for choosing us! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

August 20, 2024

Sales and staff were very helpful, friendly, and knowledgeable. Was able to get me in and out in a reasonable amount of time. More

by darin.folsom
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Pflaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalor Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2024 -

Robert Brogden's Hays GMC responded

Thank you so much for your kind words! We’re thrilled to hear that our sales team was helpful, friendly, and knowledgeable during your visit to Robert Brogden's Hays GMC. We strive to make the experience efficient and enjoyable for our customers. We appreciate your feedback and look forward to seeing you again soon! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

August 17, 2024

Good quick service in and out as needed no hassles will be back as need More

by CRICKETLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dpt
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Aug 20, 2024 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a good experience with our service at Robert Brogden's Hays GMC. We strive to provide quick and hassle-free service for our customers. We look forward to seeing you again next time! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

August 16, 2024

Floor mat on driver side was very dirty after service. I just washed them. Just vacuum when finished. More

by SQUIRE1
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Josh Ficken
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2024 -

Robert Brogden's Hays GMC responded

Thank you for your feedback. I understand your concerns about the cleanliness of the floor mat after your service at Robert Brogden's Hays GMC. We strive for high standards in our service, and your input is valuable as we continuously work to improve. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your support! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

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