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Robert Brogden's Hays GMC

Hays, KS

Overview
Employees
Reviews
Vehicles
4.7
219 Reviews
Robert Brogden's Hays GMC is your trusted hometown dealership, conveniently located in Hays, Kansas. We offer a wide selection of the latest GMC trucks and SUVs, alongside a diverse inventory of quality used vehicles spanning all makes and models. Experience the friendly, personalized service of a small town dealership without sacrificing big city savings on your next vehicle purchase.
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108 E 13th St

Hays, KS

67601

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Showing 219 reviews

May 01, 2026

The salesman Chad Becker was really nice and professional he treated us really good thank you More

by jl-wood
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kalor Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Becker
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May 02, 2026 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful review! I’m pleased to hear that Chad provided you with excellent service at Robert Brogden's Hays GMC. I truly appreciate your kind words, and we hope to see you again soon! Regards, Chad Staab, Sales Manager

April 30, 2026

$200 charges for no diagnosis or solution to an ongoing issue. Unable to provide an explanation for the charges on their bill. More

by Amanda Pfannenstiel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
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Apr 30, 2026 -

Robert Brogden's Hays GMC responded

Thank you for your feedback, Amanda. I understand your concerns regarding the charges and the lack of a diagnosis for your ongoing issue. At Robert Brogden's Hays GMC, we strive to maintain transparency and provide clarity to our customers. I encourage you to reach out to us directly so we can discuss your concerns further. Your feedback is valuable to us, and we hope to have the opportunity to assist you better in the future. Regards, Scott Wasinger, Service Manager

April 28, 2026

Chad was absolutely amazing to deal with! They were fair on my trade in and made sure I was making an informed decision. Love my 2026 GMC! I am a repeat customer and I will be back! More

by chaunceyr1979
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kalor Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Becker
Report | Print
Apr 28, 2026 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful review, Chauncey! I’m thrilled to hear that Chad provided you with an amazing experience and that you’re enjoying your 2026 GMC. As a repeat customer, your trust means a lot to us at Robert Brogden's Hays GMC. We look forward to seeing you again on your next visit! Regards, Chad Staab, Sales Manager

April 22, 2026

The service crew always answers questions in a timely manner. They do a great job of communicating what needs to be done and the time it will take. We are very happy customers! More

by moirajoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
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Apr 22, 2026 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful review, Moira! I'm glad to hear that you had a positive experience with our service team at Robert Brogden's Hays GMC. Clear communication is important to us, and I'm glad to know that we met your expectations. We appreciate your support and look forward to serving you again in the future! Regards, Scott Wasinger, Service Manager

March 25, 2026

Mark Walle and Chad Staab and Chad Becker were great to work with as was your finance director. More

by mgower0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalor Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Walle
Report | Print
Mar 26, 2026 -

Robert Brogden's Hays GMC responded

Thank you for your kind words! I’m thrilled to hear that Mark, Chad, and your finance director made your experience enjoyable. At Robert Brogden's Hays GMC, we strive to provide excellent service, and it's great to know we met your expectations. We look forward to assisting you again in the future! Regards, Chad Staab, Sales Manager

March 22, 2026

Salesmen were very informative and pleasant to deal with in trading our vehicle with them. More

by dpbear5257
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Staab
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Walle
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Mar 23, 2026 -

Robert Brogden's Hays GMC responded

Thank you for your feedback! I appreciate you sharing your positive experience with us at Robert Brogden's Hays GMC. I'm glad to hear that our team was informative and pleasant during your vehicle trade. We look forward to assisting you again in the future! Regards, Chad Staab, Sales Manager

March 22, 2026

Had a great. Experience, friendly staff and great salesman Austin! Worked with us to get what we wanted to the best of their ability More

by jomcd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Ficken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Gilbert
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Mar 22, 2026 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful review, Jom! I'm thrilled to hear that you had a great experience with our friendly staff and that Austin was able to assist you in finding exactly what you wanted. At Robert Brogden's Hays GMC, we strive to provide the best service possible. We hope to see you again soon! Regards, Chad Staab, Sales Manager

March 15, 2026

Scott P , Curtis ,and Scott W are so great to work with! I really look forward to all my service and oil changes. There is always great communication between me the guys at the desks and the guys in the sho More

by johnnyfuller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Pfannenstiel
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Mar 15, 2026 -

Robert Brogden's Hays GMC responded

Thank you for your review, Johnny! I appreciate your kind words about our team as well as the great communication you experienced at Robert Brogden's Hays GMC. It's great to hear you look forward to your service and oil changes. We strive to provide the best experience for our customers and your feedback means a lot to us. We look forward to seeing you again soon! Regards, Scott Wasinger, Service Manager

March 14, 2026

Worked me in quickly and problem was more that we thought, took care of it quickly. More

by Corsair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt and Scott
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Mar 15, 2026 -

Robert Brogden's Hays GMC responded

Thank you for your positive feedback! I'm glad to hear that we're able to address your vehicle's issue quickly at Robert Brogden's Hays GMC. Your satisfaction is important to us, and I appreciate you taking the time to share your experience. We look forward to assisting you again in the future! Regards, Scott Wasinger, Service Manager

March 11, 2026

They don’t listen to their customers and they need to work on communication skills. More

by tbfrye
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chad Staab
2.0
This rating includes all reviews, with more weight given to recent reviews.
Kalor Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel
Report | Print
Mar 11, 2026 -

Robert Brogden's Hays GMC responded

Thank you for sharing your feedback. I understand that communication is crucial, and I appreciate your insights. I encourage you to reach out to us directly at Robert Brogden's Hays GMC so we can discuss your concerns further. Your input is invaluable to us. Regards, Chad Staab, Sales Manager

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