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Robert Brogden's Hays GMC

Hays, KS

Overview
Employees
Reviews
Vehicles
4.7
215 Reviews
Robert Brogden's Hays GMC is your trusted hometown dealership, conveniently located in Hays, Kansas. We offer a wide selection of the latest GMC trucks and SUVs, alongside a diverse inventory of quality used vehicles spanning all makes and models. Experience the friendly, personalized service of a small town dealership without sacrificing big city savings on your next vehicle purchase.
Contact Dealership

108 E 13th St

Hays, KS

67601

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Showing 215 reviews

March 25, 2026

Mark Walle and Chad Staab and Chad Becker were great to work with as was your finance director. More

by mgower0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalor Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Walle
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Mar 25, 2026 -

Robert Brogden's Hays GMC responded

We truly appreciate the shout-out for our sales and finance team! It sounds like you had a top-notch experience, but we noticed the rating came through as a 1-star 'not recommended.' If you wouldn't mind double-checking that setting, we’d love for the rating to match your great feedback. Thanks for choosing Robert Brogen's Hays GMC!

Mar 26, 2026 -

Robert Brogden's Hays GMC responded

Thank you for your kind words! I’m thrilled to hear that Mark, Chad, and your finance director made your experience enjoyable. At Robert Brogden's Hays GMC, we strive to provide excellent service, and it's great to know we met your expectations. We look forward to assisting you again in the future! Regards, Chad Staab, Sales Manager

March 22, 2026

Salesmen were very informative and pleasant to deal with in trading our vehicle with them. More

by dpbear5257
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Staab
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Walle
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Mar 23, 2026 -

Robert Brogden's Hays GMC responded

Thank you for your feedback! I appreciate you sharing your positive experience with us at Robert Brogden's Hays GMC. I'm glad to hear that our team was informative and pleasant during your vehicle trade. We look forward to assisting you again in the future! Regards, Chad Staab, Sales Manager

March 22, 2026

Had a great. Experience, friendly staff and great salesman Austin! Worked with us to get what we wanted to the best of their ability More

by jomcd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Ficken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Gilbert
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Mar 22, 2026 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful review, Jom! I'm thrilled to hear that you had a great experience with our friendly staff and that Austin was able to assist you in finding exactly what you wanted. At Robert Brogden's Hays GMC, we strive to provide the best service possible. We hope to see you again soon! Regards, Chad Staab, Sales Manager

March 15, 2026

Scott P , Curtis ,and Scott W are so great to work with! I really look forward to all my service and oil changes. There is always great communication between me the guys at the desks and the guys in the sho More

by johnnyfuller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Pfannenstiel
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Mar 15, 2026 -

Robert Brogden's Hays GMC responded

Thank you for your review, Johnny! I appreciate your kind words about our team as well as the great communication you experienced at Robert Brogden's Hays GMC. It's great to hear you look forward to your service and oil changes. We strive to provide the best experience for our customers and your feedback means a lot to us. We look forward to seeing you again soon! Regards, Scott Wasinger, Service Manager

March 14, 2026

Worked me in quickly and problem was more that we thought, took care of it quickly. More

by Corsair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt and Scott
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Mar 15, 2026 -

Robert Brogden's Hays GMC responded

Thank you for your positive feedback! I'm glad to hear that we're able to address your vehicle's issue quickly at Robert Brogden's Hays GMC. Your satisfaction is important to us, and I appreciate you taking the time to share your experience. We look forward to assisting you again in the future! Regards, Scott Wasinger, Service Manager

March 11, 2026

They don’t listen to their customers and they need to work on communication skills. More

by tbfrye
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chad Staab
2.0
This rating includes all reviews, with more weight given to recent reviews.
Kalor Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel
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Mar 11, 2026 -

Robert Brogden's Hays GMC responded

Thank you for sharing your feedback. I understand that communication is crucial, and I appreciate your insights. I encourage you to reach out to us directly at Robert Brogden's Hays GMC so we can discuss your concerns further. Your input is invaluable to us. Regards, Chad Staab, Sales Manager

March 07, 2026

They had the vehicle in stock that we were looking for. Even the correct color. Mark was easy to talk to and was able to answer all our questions or find the answer for us. We felt they were good on the More

by edrempe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalor Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Walle
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Mar 08, 2026 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful review, Ed! I'm pleased to hear that you found the perfect vehicle with us at Robert Brogden's Hays GMC, and that Mark provided you with exceptional service. I appreciate your loyalty as a GM customer and look forward to continuing our relationship in the future. If you need anything else or have more questions, don't hesitate to reach out. Safe travels in your new vehicle! Regards, Chad Staab, Sales Manager

March 02, 2026

Very good experience, in and out with a great price, friendly sales staff with no waiting — thanks to all who helped More

by kstaab0
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Beckner
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Mar 03, 2026 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful review! I'm thrilled to hear you had a great experience at Robert Brogden's Hays GMC. Our team works hard to provide efficient and friendly service, and I'm glad that it showed during your visit. I appreciate your kind words, and we look forward to assisting you again in the future! Regards, Chad Staab, Sales Manager

February 27, 2026

Very helpful and friendly salesman. The overall experience was great. We were given several potions for financing and added services which we could pick our preferences and didn’t feel More

by cmbetts98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalor Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Walle
Report | Print
Feb 27, 2026 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience with our team at Robert Brogden's Hays GMC and glad our salesman was helpful and that you felt comfortable exploring your financing options without any pressure. I look forward to welcoming you back as a repeat customer in the future! Regards, Chad Staab, Sales Manager

February 19, 2026

overall pleasant experience there were somethings that could of been explained better. things are changing from how we are used to doing them such as paying the dealership what we still owe on trade in an More

by TDIBBLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chad Staab
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kalor Moore
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Walle
Report | Print
Feb 19, 2026 -

Robert Brogden's Hays GMC responded

Thank you for your feedback! We appreciate your insights regarding the changes in our processes at Robert Brogden's Hays GMC. It's great to hear that you had an overall pleasant experience, and we understand that some aspects may need clearer explanations. If you have any further questions or need assistance, please feel free to reach out to us. We look forward to serving you again! Regards, Chad Staab, Sales Manager

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