Josh Ficken
Josh Ficken at Robert Brogden's Hays GMC

Josh Ficken

Sales & Leasing Consultant

Robert Brogden's Hays GMC

108 E 13th St
Hays, KS 67601

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5.0
32 Reviews

Josh has been in the automobile business for over 5 years, and his ability to connect with his customers is unparalleled. His ready smile sets people at ease. Friendly and honest communication are what being a people person is all about and so many of Josh’s customers become like friends and family to him. Married with 2 children and way too many dogs, Josh loves the Kansas City Chiefs, sports, and when he is not at work, he can be found in the great outdoors. Fishing and hunting are part of Josh’s life and serve as a counterpoint to his wealth of product knowledge and technological savvy where automobiles are concerned. It all adds up to happy customers who are comfortable with the technology aboard their new vehicles. All part of a satisfying experience for customers and the reason Josh smiles so easily.

5.0

32 Reviews

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32 Reviews of Josh Ficken

October 02, 2026

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Employee Rating

Scheduling is quick and easy. Everyone is always friendly and helpful. Appoint for service is efficient. More

by slbecker05
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Becker. David Ehm. Scott Pfannenstiel

Oct 02, 2026

Robert Brogden's Hays GMC responded

Thank you for your wonderful review! I'm thrilled to hear that you found scheduling quick and easy, and that everyone at Robert Brogden's Hays GMC provided friendly and helpful service. I appreciate your feedback, and we look forward to assisting you again in the future! Regards, Scott Wasinger, Service Manager

October 01, 2026

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Very fast and professional service. Very pleased with the service we received from the dealership. More

by paulette_feldt
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 02, 2026

Robert Brogden's Hays GMC responded

Thank you for your kind words! I'm excited to hear that you had a fast and professional experience at Robert Brogden's Hays GMC. Your satisfaction is our priority, and I appreciate your feedback. We hope to see you again soon, Paulette! Regards, Scott Wasinger, Service Manager

September 24, 2026

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Employee Rating

Sales staff is very friendly and knowledgeable. Service is very quick and do a good job More

by GHAWK0
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Chad Staab

Sep 24, 2026

Robert Brogden's Hays GMC responded

Thank you for your kind words! I am happy to hear that our sales staff provided you with friendly and knowledgeable service, and that you experienced quick and effective service at Robert Brogden's Hays GMC. We look forward to seeing you again soon! Regards, Chad Staab, Sales Manager

September 02, 2026

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Miguel was amazing. I felt very confident in him and his advice. I was at peace the whole time. That’s how I knew it was all going to be ok. Thank you Robert Brogden's H More

by loriemerson1203
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Chad Staab, Aaron Pflaum, Cade Gerhard , Miguel

Sep 03, 2026

Robert Brogden's Hays GMC responded

Thanks for taking the time to write such a thoughtful review! I’m thrilled to hear that Miguel provided you with such exceptional service and that you felt confident and at peace throughout your experience. Your kind words mean a lot to us at Robert Brogden's Hays GMC. We look forward to assisting you again in the future! Regards, Chad Staab, Sales Manager

July 16, 2026

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Everyone was knowledgeable and treated us well. The sales person spent ample time reviewing the vehicle's features. The finance staff also done a great job reviewing the finanxing terms. The vehicl More

by Todd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Staab, Kalor Moore

Jul 17, 2026

Robert Brogden's Hays GMC responded

Thank you for your fantastic review, Todd! I’m so glad to hear that you had a great experience at Robert Brogden's Hays GMC. It's fantastic to know our team provided you with the knowledge and support you needed, and that your vehicle was ready for you upon pick-up. I appreciate your feedback, and we hope to see you again soon! Regards, Chad Staab, Sales Manager

May 20, 2026

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Sales team did a great job helping my wife and I find our family vehicle! More

by berrymr10
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Chad Staab, Kalor Moore

May 20, 2026

Robert Brogden's Hays GMC responded

Thank you for your wonderful feedback, Berry! I’m thrilled to hear that we were able to assist you and your wife in finding the perfect family vehicle. I appreciate your support and we hope to see you again soon! Regards, Chad Staab, Sales Manager

May 18, 2026

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Always reliable in their thorough examination of the car. Also, will look for best buy in tires. More

by bobbiemartine
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Recommend Dealer
Yes
May 19, 2026

Robert Brogden's Hays GMC responded

Thank you for your feedback, Bobbie! I appreciate your kind words about our thorough examination process and our commitment to finding the best tire options for you. At Robert Brogden's Hays GMC, our team strives to provide reliable service and support. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to seeing you again! Regards, Scott Wasinger, Service Manager

March 22, 2026

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Had a great. Experience, friendly staff and great salesman Austin! Worked with us to get what we wanted to the best of their ability More

by jomcd
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Chad Staab , Austin Gilbert

Mar 22, 2026

Robert Brogden's Hays GMC responded

Thank you for your wonderful review, Jom! I'm thrilled to hear that you had a great experience with our friendly staff and that Austin was able to assist you in finding exactly what you wanted. At Robert Brogden's Hays GMC, we strive to provide the best service possible. We hope to see you again soon! Regards, Chad Staab, Sales Manager

February 07, 2026

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Employee Rating

Josh was very knowledgeable, polite, and extremely helpful in explaining the vehicle operation to us. He explained it in terms an elderly person could understand. More

by 19470
Recommend Dealer
Yes
Feb 07, 2026

Robert Brogden's Hays GMC responded

Thank you for your wonderful review! I'm thrilled to hear that Josh provided you with such knowledgeable and helpful service at Robert Brogden's Hays GMC. Our team always strives to ensure our customers fully understand their vehicle's operation, and it's great to know that he was able to communicate effectively. We appreciate your feedback and look forward to seeing you again soon! Regards, Chad Staab, Sales Manager

December 17, 2025

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Employee Rating

I can usually get an appointment within a day or two, everyone is pleasant on arrival, and I am ALWAYS kept informed if any additional work is necessary either at that time or in the near future. More

by mleas44
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Dec 17, 2025

Robert Brogden's Hays GMC responded

Thank you! I am glad you can get appointments quickly and that our team keeps you informed. We appreciate you choosing Robert Brogden’s Hays GMC and look forward to serving you again. Regards, Scott Wasinger, Service Manager

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