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Robert Brogden's Hays GMC

Hays, KS

Overview
Employees
Reviews
Vehicles
4.8
126 Reviews
After 52 years of service to the Hays community, Stan Dreiling’s James Motor Company was acquired by Robert Brogden in July of 2020. Robert Brogden, with over 40 years of automotive experience, currently owns Robert Brogden’s Olathe Buick GMC, the number one GM selling dealership in the state of Kansas, Robert Brogden's Olathe Kia, and recently acquired what is now Robert Brogden's Garden City GMC and Robert Brogden's Garden City Honda. Brogden is from Nicodemus, Kansas, not far from Hays, and some may remember him from his days as top salesman for the K-G Men’s Clothing Store at The Mall in Hays in the late ‘70s through early ‘80s. Robert’s wife Kathy (Steiner) is a 1979 graduate of Fort Hays State University. Hometown roots and values make the Brogden brand one that Kansas families trust. The goal is to respect the busy lives of customers and provide them with a no-hassle, no-pressure experience. Various charities and worthy causes have also benefited from Robert Brogden over the years. He and his family are longtime supporters of the community and they are looking forward to continuing this legacy of dedicated involvement within Hays and Ellis County. The staff at Robert Brogden's Hays GMC will be just as dedicated to making the buying or service process convenient, transparent, and affordable.
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108 E 13th St

Hays, KS

67601

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Showing 126 reviews

September 05, 2024

Serviced the vehicle in a timely fashion. Have to wait for the work to be completed since we live 60 miles away. More

by JOHNGERSTNER57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt.
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Sep 05, 2024 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful review! We appreciate your feedback on the timely service you received at Robert Brogden's Hays GMC. We're glad we could complete the work efficiently for you, especially with a 60-mile drive. We look forward to assisting you again in the future! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

August 29, 2024

Josh was wonderful to work with and very helpful. Kalor and Chad were very nice to work with too. We love our new pickup and we thank you all for everything. More

by ZIKEGIL5
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Ficken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalor Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2024 -

Robert Brogden's Hays GMC responded

Thank you! I truly appreciate your kind words about your experience at Robert Brogden's Hays GMC. It’s great to hear that you enjoyed working with Kalor and Chad and that you love your new pickup! I'm grateful for your business and look forward to assisting you again in the future. Thank you for choosing us! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

August 20, 2024

Sales and staff were very helpful, friendly, and knowledgeable. Was able to get me in and out in a reasonable amount of time. More

by darin.folsom
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Pflaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalor Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2024 -

Robert Brogden's Hays GMC responded

Thank you so much for your kind words! We’re thrilled to hear that our sales team was helpful, friendly, and knowledgeable during your visit to Robert Brogden's Hays GMC. We strive to make the experience efficient and enjoyable for our customers. We appreciate your feedback and look forward to seeing you again soon! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

August 17, 2024

Good quick service in and out as needed no hassles will be back as need More

by CRICKETLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dpt
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Aug 20, 2024 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a good experience with our service at Robert Brogden's Hays GMC. We strive to provide quick and hassle-free service for our customers. We look forward to seeing you again next time! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

August 16, 2024

Floor mat on driver side was very dirty after service. I just washed them. Just vacuum when finished. More

by SQUIRE1
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Josh Ficken
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2024 -

Robert Brogden's Hays GMC responded

Thank you for your feedback. I understand your concerns about the cleanliness of the floor mat after your service at Robert Brogden's Hays GMC. We strive for high standards in our service, and your input is valuable as we continuously work to improve. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your support! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

July 27, 2024

Very helpful and got us in without an appointment since we were from out of town. So very grateful More

by GMRCONTRACTING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jul 29, 2024 -

Robert Brogden's Hays GMC responded

Thank you for the kind words! I'm thrilled we could assist you, even without an appointment. I appreciate your business and hope to see you again at Robert Brogden's Hays GMC. Safe travels! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

July 26, 2024

I was not happy having to purchase a protection plan that I didn’t want. It felt like extortion. Everyone I dealt with was great but they had to follow company policy. Would rather not have to buy this pa More

by AKERS.GREGORY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kalor Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cade Gerhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Detail guys are good
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Jul 29, 2024 -

Robert Brogden's Hays GMC responded

Thank you for your feedback, Gregory. Our “Brogden Multi-Protect Package” is standard with every new or used vehicle and is designed to provide protection and peace of mind while adding value to your vehicle purchase. If you would like to discuss this further, please do not hesitate to contact us. Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

July 23, 2024

Tyler was so easy to work with. He wasn’t pushy like typical car salesmen. He respected our thoughts throughout the entire process. More

by Newcar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kalor Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Treinen
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Jul 24, 2024 -

Robert Brogden's Hays GMC responded

Thank you for providing such a positive and detailed review of your experience with us at Robert Brogden's Hays GMC. We truly appreciate your kind words and are delighted to hear that you found our sales approach respectful and accommodating. Please feel free to reach out if you need anything in the future or if you'd like to share your experience with others. We look forward to serving you again! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

July 02, 2024

Cade was fantastic. He worked with me to ensure I was able to get the new car I wanted and made the process very easy! I will definitely reach out to him for my next veh More

by ADELINE.RONDEAU90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cade Gerhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2024 -

Robert Brogden's Hays GMC responded

Thank you, Adeline, for taking the time to leave such a positive review! We are thrilled to hear about your wonderful experience with Cade and how he made the car buying process easy for you. We appreciate your business and look forward to assisting you with your next vehicle at Robert Brogden's Hays GMC. Safe travels! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

June 20, 2024

Tyler Treinen is a very attentive and super sales representative. He is the main reason I decided to purchase from Robert Brogden GMC in Hays, Ks. Whenever I get ready to purchase again, I will dif More

by BEV.MARTINDALE
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler Treinen
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Jun 21, 2024 -

Robert Brogden's Hays GMC responded

Thank you for sharing your positive experience with us, Bev. We're delighted to hear that Tyler provided exceptional service and made your car-buying experience memorable. We appreciate your feedback and look forward to assisting you with your future purchases at Robert Brogden's Hays GMC. See you next time! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

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