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Robert Brogden's Hays GMC

Hays, KS

4.8
126 Reviews
After 52 years of service to the Hays community, Stan Dreiling’s James Motor Company was acquired by Robert Brogden in July of 2020. Robert Brogden, with over 40 years of automotive experience, currently owns Robert Brogden’s Olathe Buick GMC, the number one GM selling dealership in the state of Kansas, Robert Brogden's Olathe Kia, and recently acquired what is now Robert Brogden's Garden City GMC and Robert Brogden's Garden City Honda. Brogden is from Nicodemus, Kansas, not far from Hays, and some may remember him from his days as top salesman for the K-G Men’s Clothing Store at The Mall in Hays in the late ‘70s through early ‘80s. Robert’s wife Kathy (Steiner) is a 1979 graduate of Fort Hays State University. Hometown roots and values make the Brogden brand one that Kansas families trust. The goal is to respect the busy lives of customers and provide them with a no-hassle, no-pressure experience. Various charities and worthy causes have also benefited from Robert Brogden over the years. He and his family are longtime supporters of the community and they are looking forward to continuing this legacy of dedicated involvement within Hays and Ellis County. The staff at Robert Brogden's Hays GMC will be just as dedicated to making the buying or service process convenient, transparent, and affordable.
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108 E 13th St

Hays, KS

67601

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Showing 126 reviews

September 28, 2024

Excellent service on an oil change and tire rotation on a Friday afternoon. A short stay in their comfortable waiting room and we were on our way! More

by DANDERECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept was great
Sep 30, 2024 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful review! I'm thrilled to hear that you had an excellent experience with us at Robert Brogden's Hays GMC for your oil change and tire rotation. Our comfortable waiting room is always available to ensure a pleasant visit. I look forward to seeing you again soon! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

September 28, 2024

Knowledgeable and respectful staff. Pleasure to work with. Appreciated the low pressure yet professional approach to sales. More

by MHAUPTMAN
Recommend Dealer
Yes
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Ficken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Robert Brogden's Hays GMC responded

Thank you for your kind words! I'm thrilled to hear that you had a positive experience with our knowledgeable and respectful staff at Robert Brogden's Hays GMC. Our goal is to provide a low-pressure and professional environment for our customers. I appreciate your feedback and look forward to assisting you again in the future! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

September 27, 2024

Chad, Aaron & the secretary were most helpful & easy to work with. We look forward to fully utilizing Brogden's maintenance service. More

by BLAIRSKS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Pflaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Robert Brogden's Hays GMC responded

Thank you so much for your kind words! We're thrilled to hear that Chad, Aaron, and our team were helpful and easy to work with. At Robert Brogden's Hays GMC, we strive to provide the best service possible. We look forward to serving you again and are excited for you to utilize our maintenance service! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

September 27, 2024

made an appointment for 9 30, as car pulling to the right badly. I arrived at 9:20 and told them I would wait, the car sat outside till 10:20 before they pulled it in. Curtis came and told me that they dro More

by BMMORGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert
Sep 30, 2024 -

Robert Brogden's Hays GMC responded

Thank you for taking with our Service Manager to further discuss your experience. We take feedback like yours seriously, and hope your faith in our dealership has been restored after your conversation with Scott.

September 25, 2024

Cade was good to work with. Of all the vehicles I have purchased over the years, he was right at the top of good salesman. He and the Brogden staff were very accommodating to my More

by JVRATIL1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cade Gerhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Robert Brogden's Hays GMC responded

Thank you for your kind words! We're thrilled to hear that Cade provided you with such a positive experience at Robert Brogden's Hays GMC. We strive to accommodate our customers' needs, and it's great to know that our team made your visit enjoyable. We appreciate your feedback and hope to see you again soon! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

September 23, 2024

Excellent service and kept me in the loop nice clean and friendly atmosphere will recommend to others More

by GARYHASEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott in service did a great job
Sep 24, 2024 -

Robert Brogden's Hays GMC responded

Thank you for your kind words! I'm thrilled to hear you had an excellent experience at Robert Brogden's Hays GMC. Keeping our customers informed and providing a friendly atmosphere is important to me. I truly appreciate your recommendation and look forward to seeing you again! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

September 21, 2024

Staff was very accommodating easy. to work with scheduling, and let me know when my vehicle was done More

by MIKIEDEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Pfannenstiel
Sep 24, 2024 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful review! We're thrilled to hear that our staff at Robert Brogden's Hays GMC was accommodating and made the scheduling process easy for you. We appreciate you taking the time to share your experience and look forward to assisting you again in the future! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

September 16, 2024

Aaron was very easy to work with and very knowledge. Both he and Chad were very nice to work with.. We love our new GMC Pickup. More

by KRIER711
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Pflaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Robert Brogden's Hays GMC responded

Thank you for leaving us a review! I'm thrilled to hear that you had a great experience working with our team and that you love your new GMC Pickup. Your feedback is greatly appreciated, and I look forward to assisting you at Robert Brogden's Hays GMC in the future! Enjoy your new vehicle! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

September 15, 2024

They have serviced my truck since new! and I would not trust any one else! More

by DREILINGCHARLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Sep 17, 2024 -

Robert Brogden's Hays GMC responded

Thank you for your kind words! We appreciate your trust in Robert Brogden's Hays GMC to service your truck since it was new. It's wonderful to know that we have earned your loyalty, and we look forward to continuing to provide you with excellent service in the future. Please don't hesitate to reach out whenever you need assistance! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

September 12, 2024

Super easy to deal with! Cade made the transaction very easy working around my schedule! More

by sbixhoyt15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cade Gerhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Robert Brogden's Hays GMC responded

Thank you for your fantastic review! We’re thrilled to hear that Cade made your transaction easy and accommodating to your schedule. At Robert Brogden's Hays GMC, we strive to provide a seamless experience for our customers. We look forward to seeing you again! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com