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Robert Brogden's Hays GMC

Hays, KS

4.7
150 Reviews
Robert Brogden's Hays GMC is your trusted hometown dealership, conveniently located in Hays, Kansas. We offer a wide selection of the latest GMC trucks and SUVs, alongside a diverse inventory of quality used vehicles spanning all makes and models. Experience the friendly, personalized service of a small town dealership without sacrificing big city savings on your next vehicle purchase.
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108 E 13th St

Hays, KS

67601

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Showing 150 reviews

December 20, 2023

They did a good job. Will most likely trade again when the miles are up to the best time to trade. More

by jimleecanf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Pflaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Ficken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalor Moore
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Aguilar, Tyler Treinen
Dec 22, 2023 -

Robert Brogden's Hays GMC responded

Jim, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

December 19, 2023

Working with Aaron was great. He was very diligent in finding us a vehicle. Very pleasant and helpful. More

by BILLIBECKMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Pflaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2023 -

Robert Brogden's Hays GMC responded

Thank you for leaving us this great review, Billi! I am very happy to hear that Aaron could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

December 18, 2023

The sales team was easy to work with and were not pushy which I appreciated. More

by EMFLECK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Treinen
Dec 19, 2023 -

Robert Brogden's Hays GMC responded

I'm pleased to hear that our team took care of you and that everything went very smoothly. I hope to see you again in the future. Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

December 15, 2023

Through different names they have been my dealer for years. Friendly, dependable, available, the service is prompt and whether I need to be dropped off, picked up, or my vehicle returned when service i More

by mleas44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt, Scott
Dec 18, 2023 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

December 14, 2023

The service department did great. However, I another an issue with the ceramic coat which was pre-installed on the vehicle when I purchased it. The Service Department said the issu More

by M&M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Aguilar
Dec 14, 2023 -

Robert Brogden's Hays GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

December 10, 2023

Got me in on time and completed the job in timely manner. Service department does a great job. More

by SIXTOESFS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt
Dec 12, 2023 -

Robert Brogden's Hays GMC responded

Thank you for leaving us this great review! I am glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

December 01, 2023

Chad Staab and Tyler Trienen together made the experience. I have purchased alot of vehicles in my life this was number 81 and have had alot of poor purchase experiences. This was one of the best! More

by KIRBYGARRISON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Staab, Tyler Treinen
Dec 04, 2023 -

Robert Brogden's Hays GMC responded

Congratulations on your new vehicle, Kriby. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with our team was so positive. We do our best to make sure all of our customers leave with the right vehicle and I am glad that you're enjoying yours. I look forward to seeing you again. Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

December 01, 2023

The Service Dept went above and beyond to get my vehicle repaired. Scott went above and beyond in the Service Dept. The turbo boost went out and warranty had expired by 70 days. Scott called in to see if More

by TKCUNNINGHAM
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Pfannenstiel
Dec 01, 2023 -

Robert Brogden's Hays GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a positive experience. Feel free to call or stop by if there's anything else we can do for you. Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

November 29, 2023

Good place. Will always go there! Had the best service and everyone was so nice! More

by stephanieknowlton21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Pflaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalor Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Robert Brogden's Hays GMC responded

Thank you for this amazing review! We really appreciate your business! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

November 23, 2023

Fast service, great explanation of the services. Clean facility. Friendly staff I would def recommend More

by MARINESPECIALTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalor Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott , Tyler Treinen
Nov 25, 2023 -

Robert Brogden's Hays GMC responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

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