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Robert Brogden's Hays GMC
Hays, KS
141 Reviews
After 52 years of service to the Hays community, Stan Dreiling’s James Motor Company was acquired by Robert Brogden in July of 2020. Robert Brogden, with over 40 years of automotive experience, currently owns Robert Brogden’s Olathe Buick GMC, the number one GM selling dealership in the state of Kansas, Robert Brogden's Olathe Kia, and recently acquired what is now Robert Brogden's Garden City GMC and Robert Brogden's Garden City Honda.
Brogden is from Nicodemus, Kansas, not far from Hays, and some may remember him from his days as top salesman for the K-G Men’s Clothing Store at The Mall in Hays in the late ‘70s through early ‘80s. Robert’s wife Kathy (Steiner) is a 1979 graduate of Fort Hays State University. Hometown roots and values make the Brogden brand one that Kansas families trust. The goal is to respect the busy lives of customers and provide them with a no-hassle, no-pressure experience.
Various charities and worthy causes have also benefited from Robert Brogden over the years. He and his family are longtime supporters of the community and they are looking forward to continuing this legacy of dedicated involvement within Hays and Ellis County.
The staff at Robert Brogden's Hays GMC will be just as dedicated to making the buying or service process convenient, transparent, and affordable.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 141 reviews
Verified Customer
December 20, 2023
They did a good job. Will most likely trade again when the miles are up to the best time to trade. Will most likely trade again when the miles are up to the best time to trade. More
by jimleecanf
Employees Worked With
Other Employees :
Tony Aguilar, Tyler Treinen
December 19, 2023
Working with Aaron was great. He was very diligent in finding us a vehicle. Very pleasant and helpful. He was very diligent in finding us a vehicle. Very pleasant and helpful. More
by BILLIBECKMAN
Employees Worked With
December 15, 2023
Through different names they have been my dealer for years. Friendly, dependable, available, the service is prompt and whether I need to be dropped off, picked up, or my vehicle returned when service i years. Friendly, dependable, available, the service is prompt and whether I need to be dropped off, picked up, or my vehicle returned when service is finished, they have always provided what was needed. More
by mleas44
Employees Worked With
Curt, Scott
December 14, 2023
The service department did great. However, I another an issue with the ceramic coat which was pre-installed on the vehicle when I purchased it. The Service Department said the issu However, I another an issue with the ceramic coat which was pre-installed on the vehicle when I purchased it. The Service Department said the issue would have to be handled by Sales. I spoke with the salesperson about it but he never called me back. Since the ceramic coat was pre-installed, we didn't have a choice on whether or not to pay for it if we wanted the vehicle. (we would NOT have installed it if we had a choice). Nevertheless, when we had a claim related to the ceramic coating, no response. More
by M&M
Employees Worked With
Tony Aguilar
December 01, 2023
Chad Staab and Tyler Trienen together made the experience. I have purchased alot of vehicles in my life this was number 81 and have had alot of poor purchase experiences. This was one of the best! experience. I have purchased alot of vehicles in my life this was number 81 and have had alot of poor purchase experiences. This was one of the best! More
by KIRBYGARRISON
Employees Worked With
Chad Staab, Tyler Treinen
December 01, 2023
The Service Dept went above and beyond to get my vehicle repaired. Scott went above and beyond in the Service Dept. The turbo boost went out and warranty had expired by 70 days. Scott called in to see if repaired. Scott went above and beyond in the Service Dept. The turbo boost went out and warranty had expired by 70 days. Scott called in to see if he could get warranty coverage as the mileage is low on this vehicle, and he was able to get the work covered! Had to wait on parts for approx 3wks, but this was not their fault. They gave me a loaner for the time my vehicle was in the shop. I live 35miles away and that was a true blessing!! They kept me informed along the way and when the parts all arrived my vehicle was repaired quickly. I will be recommending them to everyone!! Thank you for all your hard work! More
by TKCUNNINGHAM
Employees Worked With
Scott Pfannenstiel
November 29, 2023
Good place. Will always go there! Had the best service and everyone was so nice! Will always go there! Had the best service and everyone was so nice! More
by stephanieknowlton21
