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Robert Brogden's Hays GMC

Hays, KS

Overview
Employees
Reviews
Vehicles
4.7
150 Reviews
Robert Brogden's Hays GMC is your trusted hometown dealership, conveniently located in Hays, Kansas. We offer a wide selection of the latest GMC trucks and SUVs, alongside a diverse inventory of quality used vehicles spanning all makes and models. Experience the friendly, personalized service of a small town dealership without sacrificing big city savings on your next vehicle purchase.
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108 E 13th St

Hays, KS

67601

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Showing 150 reviews

January 25, 2024

Everyone in service is always very helpful, Curt klaus and Scott pfannenstiel always get me in when I need in it and I. A timely matter More

by BPFANNENSTIEL65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt klaus and scott pfannenstiel
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Jan 26, 2024 -

Robert Brogden's Hays GMC responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. I will be sure to share your kind words with the team. Please do not hesitate to come back again if you need anything else in the future! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

January 24, 2024

very good to work with was very easy to get along with as all the employees where very helpful More

by ttchemical
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Pflaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalor Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2024 -

Robert Brogden's Hays GMC responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

January 24, 2024

Friendly and knowledgeable staff. It felt really good to do business with a hometown dealership! More

by JODY.WETZEL1983
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony Aguilar
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Jan 26, 2024 -

Robert Brogden's Hays GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay them to the team. Take care and have a great day, Jody. Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

January 15, 2024

Great work and fast! Great services work. Freindely atmosphere. Good customer service Danny always does a great job on my truck More

by BENNETTOIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
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Jan 17, 2024 -

Robert Brogden's Hays GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

January 11, 2024

Horrible customer service skills! Very rude and not very helpful!! Wouldn’t recommend if you are looking for a new vehicle! I know I definitely wont be going back! More

by KATE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Aaron Pflaum
1.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Ficken
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Aguilar
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Jan 12, 2024 -

Robert Brogden's Hays GMC responded

Thank you for taking the time to leave us your review, Kate. It seems that we came up short in meeting your expectations, and that is not the customer service that we seek to provide. I would appreciate hearing more about this issue so that we may work together to make amends. Please contact me at your earliest convenience. I hope to hear from you soon. Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

January 05, 2024

Outstanding staff to work with, they got my vehicle in quickly and performed the service I requested More

by SWASINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Pfannenstiel
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Jan 08, 2024 -

Robert Brogden's Hays GMC responded

Thanks for this great review! I can't tell you enough how much I appreciate our service team. They do a fantastic job and I am very happy that they were there to take care of you! Thank you again and I look forward to working with you in the future! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

January 04, 2024

Got in and out quickly. Bought the pickup there and have it serviced there amen More

by jhaas47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Pfannenstiel
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Jan 05, 2024 -

Robert Brogden's Hays GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

December 30, 2023

Very good to work with. Aaron was very easy to get along with as were the other employees. More

by IHMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Pflaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalor Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2024 -

Robert Brogden's Hays GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

December 23, 2023

Brogden's dealership in Hays was very friendly and helpful. We were pleased with the service departments fast action on adding on our new accessories to our recent purchase. We were given a nice loan More

by brewsterfarms
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Josh Ficken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2023 -

Robert Brogden's Hays GMC responded

Thank you for your outstanding rating about our service department. I appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

December 20, 2023

It was great really fast ready when got there went over thing’s very well More

by jeffdeanwendt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Treinen
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Dec 22, 2023 -

Robert Brogden's Hays GMC responded

Thank you for this amazing review! I really appreciate your business, Jeff. Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

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