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Robert Brogden's Hays GMC

Hays, KS

Overview
Employees
Reviews
Vehicles
4.8
126 Reviews
After 52 years of service to the Hays community, Stan Dreiling’s James Motor Company was acquired by Robert Brogden in July of 2020. Robert Brogden, with over 40 years of automotive experience, currently owns Robert Brogden’s Olathe Buick GMC, the number one GM selling dealership in the state of Kansas, Robert Brogden's Olathe Kia, and recently acquired what is now Robert Brogden's Garden City GMC and Robert Brogden's Garden City Honda. Brogden is from Nicodemus, Kansas, not far from Hays, and some may remember him from his days as top salesman for the K-G Men’s Clothing Store at The Mall in Hays in the late ‘70s through early ‘80s. Robert’s wife Kathy (Steiner) is a 1979 graduate of Fort Hays State University. Hometown roots and values make the Brogden brand one that Kansas families trust. The goal is to respect the busy lives of customers and provide them with a no-hassle, no-pressure experience. Various charities and worthy causes have also benefited from Robert Brogden over the years. He and his family are longtime supporters of the community and they are looking forward to continuing this legacy of dedicated involvement within Hays and Ellis County. The staff at Robert Brogden's Hays GMC will be just as dedicated to making the buying or service process convenient, transparent, and affordable.
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108 E 13th St

Hays, KS

67601

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Showing 126 reviews

January 06, 2025

I appreciate Curtis helping me over the years. He is one reason I stick to Brogden's. More

by JDOLEZAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis
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Jan 07, 2025 -

Robert Brogden's Hays GMC responded

Thank you for your kind words! We truly appreciate your loyalty to Robert Brogden's Hays GMC. It's great to hear that Curtis has made such a positive impact on your experience with us. We look forward to continuing to serve you in the future! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

December 28, 2024

Worked with Cade Gerhard, extremely polite and helpful. Made sure to do one final cleaning on the vehicle and top it off with fuel. More

by flyingnfarriery
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kalor Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cade Gerhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2024 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful review! We're thrilled to hear that Cade provided you with polite and helpful service at Robert Brogden's Hays GMC. It's great to know that he went the extra mile by prepping your vehicle for you. We appreciate your feedback and look forward to welcoming you back soon! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

December 28, 2024

The Service Manager (Scott) was very helpful and through. The repairs on the taillight, oil change and rotation of the tires took far less time than I expected. I would grade the service manage (Scott) and More

by Steven McKee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
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Dec 29, 2024 -

Robert Brogden's Hays GMC responded

Thank you, Steven, for your wonderful review! We're thrilled to hear that Scott, our Service Manager, was so helpful and that your repairs were completed efficiently. Your A+ grade for our team truly brightens our day! We appreciate your kind words and look forward to assisting you again at Robert Brogden's Hays GMC. Safe travels! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

December 27, 2024

Listening to your needs or wants and trying to find the best fit for you. More

by CMZSG44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Pflaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalor Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cade Gerhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2024 -

Robert Brogden's Hays GMC responded

Thank you for your kind review! We're thrilled to hear that you felt we listened to your needs and worked to find the best fit for you at Robert Brogden's Hays GMC. We strive to provide personalized service and appreciate your feedback. We hope to see you again soon! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

December 25, 2024

Curtis is very friendly and works to satisfy your customers. Thank you for being in hays Kansas More

by johnrsjoholm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department. Curtis
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Dec 27, 2024 -

Robert Brogden's Hays GMC responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience at Robert Brogden's Hays GMC. Our team is dedicated to customer satisfaction, and we’re glad to know that it made a difference for you. We look forward to seeing you again! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

December 24, 2024

The sales department was not pushy and worked for me. The service department was very accommodating. More

by dathanjamison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Dec 26, 2024 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our sales and service departments at Robert Brogden's Hays GMC. Our team strives to provide a comfortable environment for our customers, and it’s great to know that we met your needs. We appreciate your feedback and hope to see you again soon! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

December 20, 2024

Curtis has always been great to work with also he works a person in as soon as possible. More

by johnrsjoholm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis
Report | Print
Dec 23, 2024 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful review, John! We're thrilled to hear that Curtis provided you with excellent service and was able to accommodate you promptly. At Robert Brogden's Hays GMC, we strive to ensure our customers have a great experience. We look forward to serving you again in the future! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

December 10, 2024

Salesman was super easy to work with, we quickly came to an agreement. All the staff were friendly and worked to get me in and out fast regarding the paperwork side of things More

by brent
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cade Gerhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful review! I'm thrilled to hear that you found our salesman easy to work with and that our team at Robert Brogden's Hays GMC was able to get you through the paperwork quickly. We strive to provide a friendly and efficient experience for all our customers. We hope to see you again soon! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

November 30, 2024

The dealership had lots of pickups to choose from and knowledge of the pickup and they were easy to deal with. More

by tlwalt64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Pflaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Ficken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalor Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cade Gerhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2024 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that you found our selection of pickups extensive and that our team was knowledgeable and easy to deal with. We appreciate you choosing Robert Brogden's Hays GMC and look forward to assisting you again in the future! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

November 20, 2024

Clean, very comfortable place to wait for your vehicle very accommodating and they keep you informed when they find a problem. More

by KERRY50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Pfannenstiel
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Nov 21, 2024 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful review! We're thrilled to hear that you found Robert Brogden's Hays GMC to be clean and comfortable, and that our team kept you informed throughout your service. We appreciate your feedback and look forward to seeing you again for your next visit! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

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