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Robert Brogden's Hays GMC

Hays, KS

Overview
Employees
Reviews
Vehicles
4.8
117 Reviews
After 52 years of service to the Hays community, Stan Dreiling’s James Motor Company was acquired by Robert Brogden in July of 2020. Robert Brogden, with over 40 years of automotive experience, currently owns Robert Brogden’s Olathe Buick GMC, the number one GM selling dealership in the state of Kansas, Robert Brogden's Olathe Kia, and recently acquired what is now Robert Brogden's Garden City GMC and Robert Brogden's Garden City Honda. Brogden is from Nicodemus, Kansas, not far from Hays, and some may remember him from his days as top salesman for the K-G Men’s Clothing Store at The Mall in Hays in the late ‘70s through early ‘80s. Robert’s wife Kathy (Steiner) is a 1979 graduate of Fort Hays State University. Hometown roots and values make the Brogden brand one that Kansas families trust. The goal is to respect the busy lives of customers and provide them with a no-hassle, no-pressure experience. Various charities and worthy causes have also benefited from Robert Brogden over the years. He and his family are longtime supporters of the community and they are looking forward to continuing this legacy of dedicated involvement within Hays and Ellis County. The staff at Robert Brogden's Hays GMC will be just as dedicated to making the buying or service process convenient, transparent, and affordable.
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108 E 13th St

Hays, KS

67601

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Showing 117 reviews

November 20, 2024

Clean, very comfortable place to wait for your vehicle very accommodating and they keep you informed when they find a problem. More

by KERRY50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Pfannenstiel
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Nov 21, 2024 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful review! We're thrilled to hear that you found Robert Brogden's Hays GMC to be clean and comfortable, and that our team kept you informed throughout your service. We appreciate your feedback and look forward to seeing you again for your next visit! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

November 20, 2024

Cade quickly responded to my vehicle internet inquiry. He was easy to work with and quickly responded to all of my requests and questions. This was the first vehicle I had ever purchased without seeing More

by Tim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cade Gerhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2024 -

Robert Brogden's Hays GMC responded

Thank you for your fantastic review! We're thrilled to hear that Cade provided you with such excellent service during your vehicle purchase at Robert Brogden's Hays GMC. It's wonderful to know that the process was smooth and that the vehicle exceeded your expectations. We appreciate you sharing your experience and look forward to serving you again in the future! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

November 19, 2024

The truck was represented true to form, no surprises. In working with Cade all text messages or phones were promptly returned. One of the key selling points was a very good Carfax record. I would not More

by RICHARD B
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cade Gerhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Robert Brogden's Hays GMC responded

Thank you, Richard, for your fantastic review! We're thrilled to hear that your experience with Cade and the transparency of our truck's representation met your expectations. It's great to know that the communication was prompt and that the Carfax record was a key factor in your decision. We appreciate your trust in Robert Brogden's Hays GMC and look forward to assisting you again in the future! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

November 12, 2024

They worked me in on short notice to complete a recall, it was much appreciated and excellent service. More

by Corsair
Recommend Dealer
Yes
Employees Worked With
Kurt
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Nov 14, 2024 -

Robert Brogden's Hays GMC responded

Thank you for your kind words! We’re thrilled to hear that we could accommodate you on short notice for your recall and that you experienced excellent service at Robert Brogden's Hays GMC. Your appreciation means a lot to us. We look forward to seeing you again soon! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

November 01, 2024

Everything went great. They got our pickup in for service very quickly and we were very happy with everything and everyone in the service department. More

by ZIKEGIL5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Ficken
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Robert Brogden's Hays GMC responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that everything went great with your pickup service and that you were happy with our service department. At Robert Brogden's Hays GMC, we pride ourselves on efficiency and customer satisfaction. We look forward to seeing you again for your next service visit! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

October 21, 2024

EVERYTHING WENT EXACTLY AS AGREED UPON AND AARON DID A GREAT JOB OF SETTING UP ONSTAR, GMC APP AND GOING OVER VEHICLE FUNCTION AND OPTIONS. VERY QUICK AND EASY IN THE FINANCE DEPT AS WELL !! More

by SNYDERFARMS57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Pflaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalor Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Robert Brogden's Hays GMC responded

Thank you, I truly appreciate your feedback! It’s great to hear that everything went smoothly with your purchase and that Aaron was able to assist you with setting up OnStar and the GMC app, as well as explaining the vehicle's functions. I strive to make the process quick and easy, including in the finance department. I look forward to seeing you again at Robert Brogden's Hays GMC! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

October 16, 2024

Very easy in all the paper work and Cade did a good job at finding me the right truck at a great price. I will definitely use you for my next vehicle. More

by BIGFIREMAN609
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cade Gerhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful review! I'm thrilled to hear that you had an easy experience with the paperwork and that Cade was able to help you find the right truck at a great price. I truly appreciate your business and look forward to assisting you again at Robert Brogden's Hays GMC for your next vehicle! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

October 16, 2024

The guys in the service department did a great job in explaining all of my options in selecting tires for my vehicle. More

by KSTEWART18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Pfannenstiel
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Oct 18, 2024 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful review! I'm thrilled to hear that our service department provided great explanations and options for selecting tires for your vehicle. At Robert Brogden's Hays GMC, I strive to offer the best service possible. I hope to assist you again in the future! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

October 15, 2024

This dealership is extremely accommodating and so very friendly and efficient. Very satisfied with my experiences with them More

by VOGEL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Pflaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Ficken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalor Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2024 -

Robert Brogden's Hays GMC responded

Thank you for your kind words! We are thrilled to hear that you found our team at Robert Brogden's Hays GMC to be accommodating and friendly. Your satisfaction is our top priority, and we appreciate you taking the time to share your positive experiences. We look forward to assisting you again in the future! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

October 15, 2024

Everyone was very nice and professional and the process was done quickly and easily. The vehicle was very clean when I received it. More

by ANDYKOLLMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cade Gerhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2024 -

Robert Brogden's Hays GMC responded

Thank you for your kind words! We're thrilled to hear that you found our team at Robert Brogden's Hays GMC to be nice and professional, and that the process was quick and easy for you. We're also glad you received your vehicle in pristine condition. We appreciate your feedback and look forward to serving you again! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

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