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Robert Brogden's Hays GMC
Hays, KS
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 137 reviews
Great experience! Loved the no pressure sales approach! Thanks Cade for your help with this purchase! Loved the no pressure sales approach! Thanks Cade for your help with this purchase! More
Good experience with sales department, Aron worked out all the details, ended up with the pickup I wanted. overall a great job by the dealership. all the details, ended up with the pickup I wanted. overall a great job by the dealership. More
Had an all around great car buying experience! Everyone was very friendly and took the time to explain all the details. Everyone was very friendly and took the time to explain all the details. More
I won't be rushing back to this dealership. I think I bought a decent vehicle but the experience was lousy. I was a cash buyer and after agreeing to a price I was still at the dealership for a I think I bought a decent vehicle but the experience was lousy. I was a cash buyer and after agreeing to a price I was still at the dealership for another 2 hours before everything was in order for me to leave. When it was finally time to take the vehicle I was only given one key and key fob. I questioned this, saying it's important to me to have a second key. Well they only have one, parts can probably cut another key for me....at my expense of course. At one point, during the activation process of an OnStar trial, the salesman was watching tiktok videos instead of focusing on the task in process. Another learning experience for me and another example of why the car buying process is no fun for most of us. More
They were Awesome to work with and so friendly! They definitely will continue to have our business! The service department gets a thumbs up as well!!! They definitely will continue to have our business! The service department gets a thumbs up as well!!! More
Melanie was very shy, timid, and not very knowledgeable about the sale of the vehicle. In which made it very hard to communicate with her. The sale was pretty much done thru the manager Chad. Bravo and Hig about the sale of the vehicle. In which made it very hard to communicate with her. The sale was pretty much done thru the manager Chad. Bravo and High Five to Chad. I will say the only down fall to this experience other than Melanie was I have now asked 3 different times about buying a spare tire and asked for a cost on one since the newer cars don't come with one. Who knew since that was not told to me at the time of purchase! Surprise I still haven't got a response or answer. More
The service center is always easy to work with. They are knowledgeable and informative every time. They are knowledgeable and informative every time. More
The service department is always friendly, knowledgeable and understanding. I appreciate that they know their customers and take the time to do so. and understanding. I appreciate that they know their customers and take the time to do so. More
They have always treated me well when I have my car serviced. Curt Klaus is very helpful answering my questions & concerns very professional. The tech Nate was great also, helping me get to my appoint serviced. Curt Klaus is very helpful answering my questions & concerns very professional. The tech Nate was great also, helping me get to my appointment on time. Thanks guys. Barbara More