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Robert Brogden's Hays GMC

Hays, KS

4.8
137 Reviews
After 52 years of service to the Hays community, Stan Dreiling’s James Motor Company was acquired by Robert Brogden in July of 2020. Robert Brogden, with over 40 years of automotive experience, currently owns Robert Brogden’s Olathe Buick GMC, the number one GM selling dealership in the state of Kansas, Robert Brogden's Olathe Kia, and recently acquired what is now Robert Brogden's Garden City GMC and Robert Brogden's Garden City Honda. Brogden is from Nicodemus, Kansas, not far from Hays, and some may remember him from his days as top salesman for the K-G Men’s Clothing Store at The Mall in Hays in the late ‘70s through early ‘80s. Robert’s wife Kathy (Steiner) is a 1979 graduate of Fort Hays State University. Hometown roots and values make the Brogden brand one that Kansas families trust. The goal is to respect the busy lives of customers and provide them with a no-hassle, no-pressure experience. Various charities and worthy causes have also benefited from Robert Brogden over the years. He and his family are longtime supporters of the community and they are looking forward to continuing this legacy of dedicated involvement within Hays and Ellis County. The staff at Robert Brogden's Hays GMC will be just as dedicated to making the buying or service process convenient, transparent, and affordable.
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108 E 13th St

Hays, KS

67601

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Showing 137 reviews

February 19, 2025

Great experience! Loved the no pressure sales approach! Thanks Cade for your help with this purchase! More

by albbrunner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cade Gerhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience and appreciated our no-pressure sales approach. Cade will be delighted to know he made a positive impact on your purchase. We look forward to seeing you again at Robert Brogden's Hays GMC! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

February 15, 2025

Great service quick and fast easy to talk to good family environment professional great techs!!!! More

by BOBBYBIEHLER
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Danny Hachmeister
Feb 15, 2025 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful review, Bobby! We truly appreciate your kind words about the service at Robert Brogden's Hays GMC. It's great to hear that you found our team professional and easy to talk to in a family-friendly environment. We look forward to seeing you again soon! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

February 13, 2025

Good experience with sales department, Aron worked out all the details, ended up with the pickup I wanted. overall a great job by the dealership. More

by troybell1966
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Pflaum
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kalor Moore
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Robert Brogden's Hays GMC responded

Thank you for your feedback! We’re glad to hear you had a good experience with our sales department and that Aron was able to assist you in getting the pickup you wanted. At Robert Brogden's Hays GMC, we strive to deliver great service, and your appreciation motivates us to continue our efforts. We look forward to serving you again! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

February 12, 2025

Had an all around great car buying experience! Everyone was very friendly and took the time to explain all the details. More

by farmgirl_1983
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kalor Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Robert Brogden's Hays GMC responded

Thank you for the wonderful feedback! We're thrilled to hear that you had a great car buying experience at Robert Brogden's Hays GMC. Our team always strives to provide friendly service and ensure every detail is clear for our customers. We appreciate your review and look forward to seeing you again soon! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

February 11, 2025

I won't be rushing back to this dealership. I think I bought a decent vehicle but the experience was lousy. I was a cash buyer and after agreeing to a price I was still at the dealership for a More

by dlwarner_82
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Chad Staab
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Pflaum
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kalor Moore
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Robert Brogden's Hays GMC responded

Thank you for sharing your experience with us, Dustin. We appreciate your feedback regarding your recent purchase at Robert Brogden's Hays GMC. Your time is valuable, and we strive to make the car buying process as efficient and enjoyable as possible. We appreciate your insights and hope to improve your experience in the future. Please feel free to contact us if there's anything else you would like to discuss. Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

February 08, 2025

They were Awesome to work with and so friendly! They definitely will continue to have our business! The service department gets a thumbs up as well!!! More

by nyarmer21
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Pflaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Robert Brogden's Hays GMC responded

Thank you so much for your kind words! We at Robert Brogden's Hays GMC truly appreciate your positive feedback and are thrilled to hear that you had such a great experience with our team. It’s wonderful to know that you plan to continue doing business with us and that you were pleased with our service department as well. We look forward to assisting you again in the future! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

February 05, 2025

Melanie was very shy, timid, and not very knowledgeable about the sale of the vehicle. In which made it very hard to communicate with her. The sale was pretty much done thru the manager Chad. Bravo and Hig More

by Alyssa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Vargas
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Robert Brogden's Hays GMC responded

Thank you for sharing your experience with us, Alyssa. I appreciate your feedback regarding your interaction with Melanie and your positive remarks about my assistance during your vehicle purchase at Robert Brogden's Hays GMC. I am disappointed to hear about the delay in getting back to you regarding the spare tire. This is important to us, and I encourage you to reach out to me directly so we can provide you with the information you need. We strive to ensure all our customers are fully informed, and your input helps us improve. Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

February 02, 2025

The service center is always easy to work with. They are knowledgeable and informative every time. More

by EMFLECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Robert Brogden's Hays GMC responded

Thank you for your kind words! We truly appreciate your feedback about our service center at Robert Brogden's Hays GMC. It's great to hear that you find our team knowledgeable and informative. We look forward to assisting you again in the future! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

January 31, 2025

The service department is always friendly, knowledgeable and understanding. I appreciate that they know their customers and take the time to do so. More

by AKDIX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fairchild
Jan 31, 2025 -

Robert Brogden's Hays GMC responded

Thank you for your kind words! I'm thrilled to hear that you had a positive experience with our service department at Robert Brogden's Hays GMC. Our team strives to provide friendly and knowledgeable service while building strong relationships with our customers. I look forward to seeing you again soon! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

January 25, 2025

They have always treated me well when I have my car serviced. Curt Klaus is very helpful answering my questions & concerns very professional. The tech Nate was great also, helping me get to my appoint More

by DNBG55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Klaus & Nate B.
Jan 26, 2025 -

Robert Brogden's Hays GMC responded

Thank you, Barbara! We truly appreciate your kind words about the service you receive at Robert Brogden's Hays GMC. We're glad to hear that Curt and Nate were able to assist you effectively. Your satisfaction is our priority, and we look forward to seeing you again for your next service visit! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

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