Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Robert Brogden's Hays GMC
Hays, KS
138 Reviews
After 52 years of service to the Hays community, Stan Dreiling’s James Motor Company was acquired by Robert Brogden in July of 2020. Robert Brogden, with over 40 years of automotive experience, currently owns Robert Brogden’s Olathe Buick GMC, the number one GM selling dealership in the state of Kansas, Robert Brogden's Olathe Kia, and recently acquired what is now Robert Brogden's Garden City GMC and Robert Brogden's Garden City Honda.
Brogden is from Nicodemus, Kansas, not far from Hays, and some may remember him from his days as top salesman for the K-G Men’s Clothing Store at The Mall in Hays in the late ‘70s through early ‘80s. Robert’s wife Kathy (Steiner) is a 1979 graduate of Fort Hays State University. Hometown roots and values make the Brogden brand one that Kansas families trust. The goal is to respect the busy lives of customers and provide them with a no-hassle, no-pressure experience.
Various charities and worthy causes have also benefited from Robert Brogden over the years. He and his family are longtime supporters of the community and they are looking forward to continuing this legacy of dedicated involvement within Hays and Ellis County.
The staff at Robert Brogden's Hays GMC will be just as dedicated to making the buying or service process convenient, transparent, and affordable.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 138 reviews
Verified Customer
February 19, 2025
Great experience! Loved the no pressure sales approach! Thanks Cade for your help with this purchase! Loved the no pressure sales approach! Thanks Cade for your help with this purchase! More
by albbrunner
Employees Worked With
February 13, 2025
Good experience with sales department, Aron worked out all the details, ended up with the pickup I wanted. overall a great job by the dealership. all the details, ended up with the pickup I wanted. overall a great job by the dealership. More
by troybell1966
February 12, 2025
Had an all around great car buying experience! Everyone was very friendly and took the time to explain all the details. Everyone was very friendly and took the time to explain all the details. More
by farmgirl_1983
February 11, 2025
I won't be rushing back to this dealership. I think I bought a decent vehicle but the experience was lousy. I was a cash buyer and after agreeing to a price I was still at the dealership for a I think I bought a decent vehicle but the experience was lousy. I was a cash buyer and after agreeing to a price I was still at the dealership for another 2 hours before everything was in order for me to leave. When it was finally time to take the vehicle I was only given one key and key fob. I questioned this, saying it's important to me to have a second key. Well they only have one, parts can probably cut another key for me....at my expense of course. At one point, during the activation process of an OnStar trial, the salesman was watching tiktok videos instead of focusing on the task in process. Another learning experience for me and another example of why the car buying process is no fun for most of us. More
by dlwarner_82
February 08, 2025
They were Awesome to work with and so friendly! They definitely will continue to have our business! The service department gets a thumbs up as well!!! They definitely will continue to have our business! The service department gets a thumbs up as well!!! More
by nyarmer21
February 05, 2025
Melanie was very shy, timid, and not very knowledgeable about the sale of the vehicle. In which made it very hard to communicate with her. The sale was pretty much done thru the manager Chad. Bravo and Hig about the sale of the vehicle. In which made it very hard to communicate with her. The sale was pretty much done thru the manager Chad. Bravo and High Five to Chad. I will say the only down fall to this experience other than Melanie was I have now asked 3 different times about buying a spare tire and asked for a cost on one since the newer cars don't come with one. Who knew since that was not told to me at the time of purchase! Surprise I still haven't got a response or answer. More
by Alyssa
February 02, 2025
The service center is always easy to work with. They are knowledgeable and informative every time. They are knowledgeable and informative every time. More
by EMFLECK
Employees Worked With
January 31, 2025
The service department is always friendly, knowledgeable and understanding. I appreciate that they know their customers and take the time to do so. and understanding. I appreciate that they know their customers and take the time to do so. More
by AKDIX
Employees Worked With
Scott Fairchild
