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Robert Brogden's Hays GMC

Hays, KS

Overview
Employees
Reviews
Vehicles
4.8
143 Reviews
After 52 years of service to the Hays community, Stan Dreiling’s James Motor Company was acquired by Robert Brogden in July of 2020. Robert Brogden, with over 40 years of automotive experience, currently owns Robert Brogden’s Olathe Buick GMC, the number one GM selling dealership in the state of Kansas, Robert Brogden's Olathe Kia, and recently acquired what is now Robert Brogden's Garden City GMC and Robert Brogden's Garden City Honda. Brogden is from Nicodemus, Kansas, not far from Hays, and some may remember him from his days as top salesman for the K-G Men’s Clothing Store at The Mall in Hays in the late ‘70s through early ‘80s. Robert’s wife Kathy (Steiner) is a 1979 graduate of Fort Hays State University. Hometown roots and values make the Brogden brand one that Kansas families trust. The goal is to respect the busy lives of customers and provide them with a no-hassle, no-pressure experience. Various charities and worthy causes have also benefited from Robert Brogden over the years. He and his family are longtime supporters of the community and they are looking forward to continuing this legacy of dedicated involvement within Hays and Ellis County. The staff at Robert Brogden's Hays GMC will be just as dedicated to making the buying or service process convenient, transparent, and affordable.
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108 E 13th St

Hays, KS

67601

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Showing 143 reviews

April 25, 2025

Good experience! Friendly staff with professional techs and would recommend to others. Were very accommodating! More

by DAGREEN45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2025 -

Robert Brogden's Hays GMC responded

Thank you for your kind words! We're thrilled to hear you had a good experience with our friendly staff and professional technicians at Robert Brogden's Hays GMC. Your recommendation means a lot to us! We look forward to welcoming you back in the future. Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

April 24, 2025

I have been very pleased with the dealership and the people that have taken care of my car. Always accommodating and kind. More

by cadaubert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Ficken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott
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Apr 24, 2025 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful review! We're thrilled to hear that you've had a positive experience with Robert Brogden's Hays GMC and our team. Your kind words about our accommodating service mean a lot to us. We look forward to taking care of your car in the future! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

April 14, 2025

They were very friendly and no pressure. Great service. Answered my questions. I would go back and if I need to make another purchase. More

by JMACKERM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Ficken
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2025 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful review! We're thrilled to hear that you found our team at Robert Brogden's Hays GMC to be friendly and helpful. It's great to know that you felt no pressure during your visit, and that we were able to answer your questions. We look forward to assisting you again in the future for any of your purchasing needs! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

April 11, 2025

Very quick and painless sale! Awesome service and very friendly people and staff would recommend them to anyone More

by tbayles688
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Pflaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalor Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2025 -

Robert Brogden's Hays GMC responded

Thank you for your great review! We are happy to know that you had a quick and painless sale experience at Robert Brogden's Hays GMC. Your recommendation means a lot to us and we look forward to welcoming you back next time! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

April 08, 2025

Everything was just fine besides 383. 00 for a stupid keyfob and program. I think that is the stupidest thing I've ever heard. More

by AUGUSTINE0309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Pflaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Ficken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalor Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cade Gerhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2025 -

Robert Brogden's Hays GMC responded

Thank you for your feedback. I understand your concerns regarding the cost of the key fob and programming. At Robert Brogden's Hays GMC, I strive to provide quality service and transparency in our pricing. If you have further questions or would like to discuss this matter, please feel free to reach out to me directly. I appreciate your input and hope to serve you better in the future. Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

March 14, 2025

Received prompt and courtesy service from the service department as always. Would refer others to you all. More

by vkubert2
Workmanship
Recommend Dealer
Yes
Employees Worked With
Curtis Klaus
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Mar 14, 2025 -

Robert Brogden's Hays GMC responded

Thank you for your feedback! I'm pleased to hear that you received prompt and courteous service from our service department at Robert Brogden's Hays GMC. Your recommendation means a lot to us, and we look forward to assisting you and your referrals in the future! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

February 19, 2025

Great experience! Loved the no pressure sales approach! Thanks Cade for your help with this purchase! More

by albbrunner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cade Gerhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2025 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience and appreciated our no-pressure sales approach. Cade will be delighted to know he made a positive impact on your purchase. We look forward to seeing you again at Robert Brogden's Hays GMC! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

February 15, 2025

Great service quick and fast easy to talk to good family environment professional great techs!!!! More

by BOBBYBIEHLER
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Danny Hachmeister
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Feb 15, 2025 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful review, Bobby! We truly appreciate your kind words about the service at Robert Brogden's Hays GMC. It's great to hear that you found our team professional and easy to talk to in a family-friendly environment. We look forward to seeing you again soon! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

February 13, 2025

Good experience with sales department, Aron worked out all the details, ended up with the pickup I wanted. overall a great job by the dealership. More

by troybell1966
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Pflaum
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kalor Moore
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2025 -

Robert Brogden's Hays GMC responded

Thank you for your feedback! We’re glad to hear you had a good experience with our sales department and that Aron was able to assist you in getting the pickup you wanted. At Robert Brogden's Hays GMC, we strive to deliver great service, and your appreciation motivates us to continue our efforts. We look forward to serving you again! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

February 12, 2025

Had an all around great car buying experience! Everyone was very friendly and took the time to explain all the details. More

by farmgirl_1983
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kalor Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2025 -

Robert Brogden's Hays GMC responded

Thank you for the wonderful feedback! We're thrilled to hear that you had a great car buying experience at Robert Brogden's Hays GMC. Our team always strives to provide friendly service and ensure every detail is clear for our customers. We appreciate your review and look forward to seeing you again soon! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

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