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Riverside Volkswagen

Riverside, CA

4.8
153 Reviews

8330 Indiana Ave.

Riverside, CA

92504

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153 Reviews of Riverside Volkswagen

October 15, 2019

My experience was pleasant! Advisor was fast friendly and ef I found this dealership to be very customer oriented. Their approach is friendly, and very helpful. The fact that they are open on the weekends is ver More

by Dhoss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arlen
Oct 16, 2019 -

Riverside Volkswagen responded

Thank you. We know bringing your car in for service on a weekend is a hassle and we couldn't be happier that we made the process a bit easier for you. We look forward to working with you again if you ever have any automotive needs. Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

September 10, 2019

My NewGTI Dealer ship was awesome. Everyone we met or came and introduced themselves to my wife and I were all very courteous and seemed sincere. I will recom More

by Randy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Augie
Sep 12, 2019 -

Riverside Volkswagen responded

We really appreciate your feedback, Randy. We love hearing from our customers and thank you for choosing us for your automotive needs. We look forward to working with you again. Best, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

September 09, 2019

Was very well treated always have nice friendly people great Had a cover placed on my back seat to protect it Had a small jar of honey left in the car which left a stain on the back . More

by Jean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Front desk
Sep 10, 2019 -

Riverside Volkswagen responded

Jean, thank you for the feedback! We are happy to hear of your positive experience at Riverside Volkswagen, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Best, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

September 03, 2019

Professional people, no run around. I called vw corona for a price on a fly wheel and the Never called me back. So i called riverside and they got me a price. I dropped the car off And More

by Luigi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
Sep 03, 2019 -

Riverside Volkswagen responded

Thank you for this amazing review, Luigi! We really appreciate your business. Best, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

August 30, 2019

Sammy the finance manager works miracles Sammy and Mike the salesmen here at this dealership are honest salesmen which is really rare these days .... but anywho they did follow up my salesman More

by Sad Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sammy (finance) and Augustine ( sales) and Mike
Sep 02, 2019 -

Riverside Volkswagen responded

We sincerely appreciate your feedback. Each employee is a valued member of the Riverside Volkswagen team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Best, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

August 30, 2019

Always a great experience. Janis is my go to & has never done me wrong. Melvin as well has always been great & I have bought 4 cars from them. Would recommend them to everyone. More

by Tony & Amy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janis & Melvin always
Sep 02, 2019 -

Riverside Volkswagen responded

Thank you for the wonderful review! It is great to know that Janis and Melvin’s excellent service has earned your continued patronage. Please feel free to stop by if there is anything else we can do to help you. Best, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

August 23, 2019

Review of Services I have been with VW since 2006, I’m very pleased with the service I get. Everyone makes you feel at home . They all are great people. Thank You for th More

by dlfrank10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Rocha
Aug 26, 2019 -

Riverside Volkswagen responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

August 09, 2019

Brakes light on! Brake lights lite up on dashboard so made a pit stop at Riverside VW and discovered front brakes had to be replaced. Took car in, gave me a courtesy c More

by vwgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Medina and Janice.
Aug 13, 2019 -

Riverside Volkswagen responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Riverside Volkswagen special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Best, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

August 06, 2019

Refreshing Rod/Allen. Went over and above to make my purchase fair and experience a pleasure! They did a great job working on the numbers with me. Which result More

by Evy39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod. Allen Sam.
Aug 07, 2019 -

Riverside Volkswagen responded

We really appreciate you taking the time to leave a review about your experience at Riverside Volkswagen. We're glad to hear that Rod and Allen went over and above to make your purchase experience a pleasure. Thank you for your business. Best, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

August 01, 2019

Great buying experience Salesman Raymond Block was courteous and very informative. He took his time to explain the vehicle to us including all the safety features. He answe More

by Tiguan Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Block (Sales), Sammer(Finance)
Aug 02, 2019 -

Riverside Volkswagen responded

Thank you so much for taking the time to write this review! Raymond is great with people and focuses on what the customers’ needs are. He will be pleased to hear about your positive experience. If there's anything else we can help you with in regard to your new vehicle, please let us know. Happy driving! Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

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