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Riverside Volkswagen

Riverside, CA

4.8
153 Reviews

8330 Indiana Ave.

Riverside, CA

92504

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153 Reviews of Riverside Volkswagen

July 19, 2019

It went very smooth process on purchasing the car! We are giving this rating because the process on buying the car went very smooth starting with Melvin! He answered every question about the car befo More

by Flyboy71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melvin, Philip, Ray and Mike were all very helpful.
Jul 22, 2019 -

Riverside Volkswagen responded

Thank you for leaving us this great review! I am thrilled to hear Melvin could provide you with a 5-star car buying experience. Don't hesitate to reach out if we can assist you with any future auto needs. Happy driving! Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

July 13, 2019

Wonderful Had a wonderful experience. Kade was very helpful and all the members at VW. I absolutely recommend this place. They treated us like friends. Thank yo More

by Acolyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kade
Jul 15, 2019 -

Riverside Volkswagen responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

June 05, 2019

Excellent Very good customer service and sales representatives. Easy process and it only took a total of 2 hours to get in and out with the entire purchase. More

by Ms Sassy1014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Block
Jun 06, 2019 -

Riverside Volkswagen responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

May 18, 2019

service dept experience My experience with the service department professional at riverside vw has been exceptional . I have had the opportunity to interact w Arlen , Janice More

by Mr Rodriquez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arlen Casillas , Janice Sedgwick , Ryan Ruiz
May 23, 2019 -

Riverside Volkswagen responded

Mr Rodruguez, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Richard Michaelson - Owner - rmichaelson@riversidemetro.com

May 07, 2019

Second time back, not disappointed!! Great service, not pushy, helpful and they go the extra mile!!! Definitely will remain a returning customer! They beat out all surrounding VW dealersh More

by lovebug16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melvin Green
May 08, 2019 -

Riverside Volkswagen responded

At Riverside Volkswagen, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Richard Michaelson - Owner - rmichaelson@riversidemetro.com

May 07, 2019

Service excellence The service department excelled in customer service and support. I was even offered a loaner while my golf had the clutch and flywheel replaces. My ca More

by MRamsey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janice
May 08, 2019 -

Riverside Volkswagen responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Richard Michaelson - Owner - rmichaelson@riversidemetro.com

May 07, 2019

Great and I was treated well Great customer service and was helped right away from the time I got to the dealership was very fast and I was shown a variety of vehicles More

by Martin07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grange laloyan
May 08, 2019 -

Riverside Volkswagen responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Richard Michaelson - Owner - rmichaelson@riversidemetro.com

May 02, 2019

Great customer service! Very friendly and professional . Spot on service and no pressure to buy! All around just amazing ! The staff was very friendly and they take their tim More

by Maria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gorge, Sammer, Meesh
May 02, 2019 -

Riverside Volkswagen responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

April 29, 2019

Friendly staff Mr Sanchez was very knowledgeable with what he does. He has a potential to be a top salesman and he can go far as a young man with his career More

by Mikee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Sanchez
May 01, 2019 -

Riverside Volkswagen responded

Thank you for your great review, Mike! We're glad to have Carlos on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

April 06, 2019

Service The overall price and how I was treated at time of the service was phenomenal. I was quoted a price that was a little higher than it actually was and More

by Carjoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janice Sedgwick
Apr 08, 2019 -

Riverside Volkswagen responded

Thanks for the feedback. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

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