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Riverside Nissan Rome

Rome, GA

4.7
421 Reviews
Call Dealership (706) 696-1751

1500 Veterans Memorial Hwy NE

Rome, GA

30161

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421 Reviews of Riverside Nissan Rome

July 28, 2024

Incredibly happy I made the long drive to this dealership. The entire staff was friendly, respectful, and accommodating. No pressure, no hassle, no runaround. Great experience. More

by JKW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Fill, Sarah-Kate Pelfrey
Report | Print
Jul 29, 2024 -

Riverside Nissan Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

July 28, 2024

Very easy to work with. We’re very understanding and professional. Will definitely go here when it is time for us to buy another vehicle. More

by AIDANBROCK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty Sweatman, Cassie Hardin, Caleb Fill, Sarah-Kate Pelfrey, Seth Davis, Joe Flanigan, Kaleb Buck, JT Laughridge, Anthony Young, Hannah Gilbreath
Report | Print
Jul 29, 2024 -

Riverside Nissan Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

July 27, 2024

Trisden has been very helpful both times I have had to visit the service dept. More

by MELANIESILVERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trisden
Report | Print
Jul 29, 2024 -

Riverside Nissan Rome responded

MELANIE, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

July 26, 2024

Really friendly and helpful dealership. Helped me to get into the car I was looking for with all the safety features I wanted. More

by JASON3179
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tillman , Caleb Fill, JT Laughridge
Report | Print
Jul 29, 2024 -

Riverside Nissan Rome responded

JASON, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Rome!

July 25, 2024

Had to return after driving a mile away because the info screen was locked up they shouldn’t return the vehicle to the customer if it hasn’t been checked More

by neilrc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
Report | Print
Jul 26, 2024 -

Riverside Nissan Rome responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Nissan Rome

Jul 26, 2024 -

Riverside Nissan Rome responded

I have spoken directly to our crew and we agree that the vehicle should be returned to the client fully functional, service interval reset and ready to operate as designed for the customer. I appreciate your feedback and would invite you to give me a ring at 706-291-1981 to further discuss the matter; I would also like to offer you something from us to say thank you for your business and your important feedback on how we performed. JT Laughridge General Sales Manager

July 24, 2024

i was very happy with the service dept staff,3 different young men helped me at different times. joseph jackson More

by JACKSON.AUTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Duvall
Report | Print
Jul 25, 2024 -

Riverside Nissan Rome responded

JACKSON, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

July 24, 2024

Great and friendly people they’ll get you riding right with the perfect car that fits you More

by CRAZYCHRIS101JOHNSON
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarah-Kate Pelfrey, Kaleb Buck, Anthony Young
Report | Print
Jul 25, 2024 -

Riverside Nissan Rome responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Rome!

July 24, 2024

Did first oil change,great service,in and out about 1 hr.clean facility ,will be back. More

by brandon0915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua, Jamie Carter, Matt Duvall, Marty Sweatman, Jeff Gamble
Report | Print
Jul 25, 2024 -

Riverside Nissan Rome responded

brandon, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

July 22, 2024

Worked with LB on Saturday but talked to Hannah and Seth several times on the phone. Everyone was professional and good to work with. The document signing went very fast about 20 min, I spent 3 hrs waiting More

by JOHN@HAYESENERGY.COM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LB was the salesman I met with Seth / Hannah called me several times, Hannah Gilbreath
Report | Print
Jul 23, 2024 -

Riverside Nissan Rome responded

JOHN, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

July 20, 2024

Very efficient friendly and knowledgeable. Paid attention to what I wanted in a new car. All who helped was awesome. Answered all my questions Marty Sweatman was awesome. Thanks Marty. More

by MPOSEY717
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Gamble, Marty Sweatman
Report | Print
Jul 22, 2024 -

Riverside Nissan Rome responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Rome!

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