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Riverside Nissan Rome

Rome, GA

4.7
421 Reviews

1500 Veterans Memorial Hwy NE

Rome, GA

30161

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421 Reviews of Riverside Nissan Rome

July 19, 2024

Very polite! Fast service! Very knowledgeable and super nice. We are so happy we chose purchase our vehicle from here and are very impressed with the services the More

by ALEXIATWAITS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua, Ronnie Blake
Jul 22, 2024 -

Riverside Nissan Rome responded

ALEXIA, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Rome!

July 19, 2024

Thanks for the prompt repair of my 2012 Juke! ! She is cranking perfectly now!! Looking forward to many more years of faithful driving experiences:) Cindy More

by CSJEKYLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas, Jaime Chachua
Jul 22, 2024 -

Riverside Nissan Rome responded

Cindy , thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

July 19, 2024

Great service center service . Thomas my Service advisor was very help Work done in prompt in a prompt Mannner More

by TBRYA07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Blake
Jul 22, 2024 -

Riverside Nissan Rome responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

July 19, 2024

She was quick, efficient and got me in and out in a timely manner. Overall, great experience. More

by GARAB122607
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Fill, Sarah-Kate Pelfrey, Seth Davis
Jul 22, 2024 -

Riverside Nissan Rome responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Nissan Rome!

July 03, 2024

This is my second vehicle I've purchased. I've had excellent service with my first Armada and hopefully I will with my new one. Thanks!! More

by MAG02
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marty Sweatman
Jul 04, 2024 -

Riverside Nissan Rome responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Rome!

June 29, 2024

The people were terrific. Needed instruction on all the bells and whistles. No one gave a demonstration or instruction on all of the buttons and dials. More

by JACKIE202STARDUST
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Seth Davis
Jul 04, 2024 -

Riverside Nissan Rome responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Nissan Rome

June 20, 2024

Service was efficient. Staff was friendly and informative. They took good care of me. It was a good experience. More

by TOM@REMOTECONTROLLERNM.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
Jun 21, 2024 -

Riverside Nissan Rome responded

TOM, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

June 16, 2024

She did just what I asked. The whole team was great. Friendly, fast, easy process! More

by Ms. Tiacola
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Young, Sarah-Kate Pelfrey, Seth Davis
Jun 17, 2024 -

Riverside Nissan Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

June 16, 2024

Kind and courteous. The best service department I’ve been to. Will continue to use Shottenkirk Nissan! More

by Rcguthrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan “Toast” Smith
Jun 17, 2024 -

Riverside Nissan Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 15, 2024

I don’t like writing out reviews. I give you my score and that should suffice More

by ANNARNOLD53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua, Matt Duvall, Nancy Miranda
Jun 17, 2024 -

Riverside Nissan Rome responded

Hi, thank you for sharing your experience with us. We appreciate your feedback!

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