
Riverside Hyundai
Riverside, CA
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649 Reviews of Riverside Hyundai
Awesome service! Very knowledgeable staff, super helpful and a great car buying experience. I recommend talking to Dasan, Clemente and Brian. By far the best dealershi Very knowledgeable staff, super helpful and a great car buying experience. I recommend talking to Dasan, Clemente and Brian. By far the best dealership experience. More
Easiest Car Buying Experience Ever!! Wonderful experience. Fantastic Service. In and out in 4 hours, from check in appointment at 1:00pm to car selection, test drive, agreed upon interne Wonderful experience. Fantastic Service. In and out in 4 hours, from check in appointment at 1:00pm to car selection, test drive, agreed upon internet rate, application of manufacturer rebates, finance and drive off with new Sonata Sport at 5:00pm. I’m exceptionally pleased. The team I had the pleasure to work with, Clemente, Brian, and Veronica, went above and beyond any expectations I had. Clemente (Sales) took the time to listen to my concerns and addressed each item kindly and knowledgeably, Brian (Manager) identified additional savings from the manufacturer, and Veronica (Finance) was very thorough going through the finance process (which she did twice), she was efficient and respectful of my time, as was Clemente and Brian. More
Wonderful Service Dept writer Chin is on top of his game and offers A++++ service to me each time I take my car in. Thank you Service Dept writer Chin is on top of his game and offers A++++ service to me each time I take my car in. Thank you More
Service dept rocks Took my car in for service. I go through Leo everytime and he does a fantastic job.Im always happy with the service and experience. Took my car in for service. I go through Leo everytime and he does a fantastic job.Im always happy with the service and experience. More
Professional Great dealership, professional, friendly and helpful employees . You are kept apprised of status on vehicle. Would recommend friends and family I l Great dealership, professional, friendly and helpful employees . You are kept apprised of status on vehicle. Would recommend friends and family I love my Hyundai, One of best cars ever purchased More
The service center is very deceptive and dishonest 19 year old daughter brought her 2016 Elantra to the Riverside Hyundai dealer to replace a truck latch. The very simple fixed turned out to be $275. 19 year old daughter brought her 2016 Elantra to the Riverside Hyundai dealer to replace a truck latch. The very simple fixed turned out to be $275.00. I was charged $130 for a part I could of bought for $39. Labor for a 15 min job was $135. My daughter got a totally different sales pitch then I ever did when I had brought that same car to the dealership. The Sales mgr , Jim, was very rude and dismissive until I told him that I was going to give the shop a neg review. He changed his tone and wanted to negotiate the price. I refused. I feel that they took advantage of my daughter and was deceptive. I will never buy a car from them again, and course never take my car back to that shop. More
Never been there, but had a recall done. Super nice! Leo Soto was an excellent rep for this dealership. Friendly, well organized, Very efficient service! Nice waiting room. Quick service. Would recommend Leo Soto was an excellent rep for this dealership. Friendly, well organized, Very efficient service! Nice waiting room. Quick service. Would recommend to any friend or relative. More
I walked out with a new CAR They where really helpful, they will work with you to get you walking out with a new vehicle! I recommend this place to everyone that’s looking for a They where really helpful, they will work with you to get you walking out with a new vehicle! I recommend this place to everyone that’s looking for a new or used CAR!! More
Worst management from any dealer I’ve made business with. I chose hyundai because of their 10 year/100,000 mile warranty. Came to the local Riverside Ca hyundai dealer, bad desicion! Sales person, one of the I chose hyundai because of their 10 year/100,000 mile warranty. Came to the local Riverside Ca hyundai dealer, bad desicion! Sales person, one of the nicest people I’ve dealt with. Service writer, another one of the nicest people I’ve dealt with. Carlos in fincance, total disgrace. Very rude individual who changes interpretation of written documents to his advantage. Tries to fool customers into things when the written material is stating it a certain way. Doesn’t care for what the customer has to say or what the customer needs, only cares for his numbers (after all that’s what the finance department’s main goal is, numbers). Richard Michaelson, the owner of Riverside Hyundai, another pathetic individual who doesn’t care about his customers or their personal information. He showed my personal profile to another customer just because they said they were related to me without my consent and without me being present. Doesn’t matter if the person says they’re my sibling or if they say they are me, before showing any personal information he needs to ask for identification or ask for my consent. Michaelson is a rude individual to speak to and i definitely will not do business again with Riverside Hyundai when it comes to purchasing a new vehicle. As far as service goes, My service writer’s customer service is great and that’s the only one thing that brings me back here for service. Service manager Jim, haven’t dealt with him so i cannot say anything about him, other than he seems to be a nice guy. More
bait and switch Deceptive practices - This dealership's web-site and emails offers all show window sticker and a specific sales price offer - what is not disclosed un Deceptive practices - This dealership's web-site and emails offers all show window sticker and a specific sales price offer - what is not disclosed until you are at the dealership is the fact every car at the dealership has dealer added options (lo-jack; fabric coating etc) which are required and add almost an additional $2,000 to the stated offered price of each car. The offers do include "fine print" which states the offers are subject to any dealer added options - so this dealership operates within the law, but uses very deceptive practices. There are plenty of other dealerships in the area who do not use these "bait and switch" practices - After leaving Riverside Hyundai we went to another dealership and purchased the vehicle we had gone to the dealership to test drive. More