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Riverside Honda

Riverside, CA

4.8
411 Reviews

8330 Indiana Ave

Riverside, CA

92504

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411 Reviews of Riverside Honda

April 28, 2018

Ron & Juan were amazing in assuring great customer service. The reason for my visit was to trade in my car for the one I wanted. Juan and Ron made this happen. They are both very friendly and helpful. I will de More

by YasminD18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Moe, Juan Hernández
May 09, 2018 -

Riverside Honda responded

Yasmin, thank you for the awesome feedback! You're right, Ron and Juan are excellent service advisors and we appreciate all they do for us! We're very happy to hear that they were there to provide you with great service. Richard Michaelson - General Manager - rmichaelson@riversidemetro.com

April 25, 2018

Riverside Honda I recently purchased a 2018 Honda Civic from this location and was assisted by Noel Gonzalez. I would confidently recommend him to any of my friends, More

by TylerC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noel Gonzalez
May 09, 2018 -

Riverside Honda responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Richard Michaelson - General Manager - rmichaelson@riversidemetro.com

April 20, 2018

Patty’s review Our appointment was on time.. The whole experience was positive from Javier as we entered all the way to Sylvia in financing. If the service is as pos More

by Travelgal3912
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier, Barry, Juan, Sylvia
Apr 23, 2018 -

Riverside Honda responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing Riverside Honda. Richard Michaelson - General Manager - rmichaelson@riversidemetro.com

April 17, 2018

Riverside Honda Awesome Experience today at Riverside Honda! Noel really helped me out in finding the perfect car for me and my family! Definitely going to refer this More

by Daizy2k
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noel
Apr 23, 2018 -

Riverside Honda responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Richard Michaelson - General Manager - rmichaelson@riversidemetro.com

April 13, 2018

Bait and Switch Tactics I have been using Riverside Honda for all of my Accord service maintenance for several years now because I found their service dept didn't try to upse More

by PatV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bryan Rose
Apr 15, 2018 -

Riverside Honda responded

Hi Pat, We definitely appreciate all of your business throughout the years. I have tried to reach you by phone and have left you a message. Please get back to me so we can resolve the issue. The Internet Manager that sent you the original quote made an honest mistake and priced you on the incorrect model. I have reviewed the quote and it looks like the MSRP is for a completely different model than the CR-V you inquired about. Your Internet Manager felt horrible and apologized to you in person. If you look at all of our reviews online, we pride ourselves on giving all of our customers an exceptional experience. I look forward to earning back your business! Henri Yassa Internet Director hyassa@riversidemetro.com

April 07, 2018

Best Service Possible When going to Riverside Honda i can happily say i have never received better service than i did with Mike Gonzalez as well as Javier Pena. These two More

by BUKI92501
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gonzalez, Javier Pena
Apr 09, 2018 -

Riverside Honda responded

Thank you for recognizing your experience at our dealership. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Regards, Richard Michaelson - General Manager - rmichaelson@riversidemetro.com

April 04, 2018

New purchase New customer to Riverside Honda. Treated with great respect and continuous attention. Didn't have the exact color of vehicle I desired, went out of th More

by HONDA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Apr 06, 2018 -

Riverside Honda responded

Thank you for the feedback! We are happy to hear of your positive experience and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Richard Michaelson - General Manager - rmichaelson@riversidemetro.com

April 01, 2018

Great no pressure, upfront buying experience Bought my 2018 Accord Sport from sales rep Devon after a test drive with John who was very nice and knowledgeable. One of the best dealer experiences More

by CherylS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Devon, Patricia
Apr 06, 2018 -

Riverside Honda responded

Thank you for taking the time to write this review. We are pleased to hear that Devon and John were able to provide an efficient and overall positive experience. We appreciate your review! Richard Michaelson - General Manager - rmichaelson@riversidemetro.com

April 01, 2018

awesome Great service no complaints what so ever very helpful and friendly answer all the questions we had about our car . And of course we love our car. More

by Kandjd28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron
Apr 06, 2018 -

Riverside Honda responded

We appreciate the kind words. We look forward to seeing you again in the future! Richard Michaelson - General Manager - rmichaelson@riversidemetro.com

March 31, 2018

Great service ! I took my little sister to get her a new car . Jesse and juan were so kind and understanding to us, they really did a lot for us . We really appreciat More

by Liliana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse sauceda , Juan Hernandez
Apr 06, 2018 -

Riverside Honda responded

Thank you for providing us with feedback regarding your recent visit, Liliana! Our team works hard to keep our customers coming back to us and it’s great to hear of your continued business. Jesse and Juan are wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have them on our team. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you and your sister soon! Richard Michaelson - General Manager - rmichaelson@riversidemetro.com

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