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Riverside Honda

Riverside, CA

4.8
413 Reviews
Call Dealership (951) 509-6565

8330 Indiana Ave

Riverside, CA

92504

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413 Reviews of Riverside Honda

December 18, 2024

My service advisor is Natalie Perez. She's a very friendly, patient and helpful lady. Natalie will explained the repair of my husband's car or mine, when we brought them in for service. More

by Daphne Goon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie Perez, a awesome service advisor.
Report | Print
Dec 18, 2024 -

Daphne Goon responded

My husband and I are very please and happy with our service advisor, Natalie Perez. She is a very wonderful lady. Natalie is patient, friendly and caring to her customers. She took the time to explain the problems and repairs of our vehicles. We're very please with Natalie service. I highly recommend Natalie to anyone looking for a awesome service advisor. Thank you Natalie Perez.

December 17, 2024

Steer clear of Paul Hamilton the assistant service manager. Extremely rude and unprofessional to customers. More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Hamilton
Report | Print
Dec 17, 2024 -

Robert responded

This place was a go to for years. Unfortunately had my parents 2012 Pilot in there 2021 where they misdiagnosed and installed a starter and inferior aftermarket alternator that they chose. When I question Paul Hamilton about the misdiagnosis he was extremely rude and defensive about the situation saying that they also found a bolt in the intake manifold so someone else made it difficult for them to diagnose when they had been the only ones working on the vehicle. Fast forward to 2024, the alternator they sold and installed for us lasted 3 years and when I asked Paul Hamilton if they can work with me on price as a customer courtesy since they chose the alternator which should last 6+ years he flipped out once again. I told him I wasn't requesting anything for free, but paying for another alternator at a Honda dealer with his stamp of approval should not have failed in 3 years. I sure hope things go well for the customers here and you don't have to deal with Paul Hamilton in service because he will flip out right away without hearing you out or try to help out loyal customers.

November 26, 2024

Barry did an outstanding job covering the new Accord’s features and was very courteous during price negotiations. I would recommend Barry and Riverside Honda if your looking for a new Honda. More

by atcmsgtpd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry
Report | Print
Dec 01, 2024 -

Riverside Honda responded

Thank you! We're thrilled to hear you had an outstanding experience with us at Riverside Honda and that Barry provided exceptional service while covering the new Accord’s features. Your recommendation means a lot to us! We look forward to assisting you again in the future. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

November 23, 2024

Excellent service with Erwin! Love the service department! Very professional and polite. They make the customer feel special. More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erwin
Report | Print
Nov 25, 2024 -

Riverside Honda responded

Thank you, Mary! We truly appreciate your kind words about your experience with Erwin and our service department at Riverside Honda. It's wonderful to hear that you felt valued and well taken care of. We look forward to serving you again in the future! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

November 23, 2024

I was very happy with the service team . I appreciated that they got me a Lyft and they washed my car for me More

by candyelias75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olvin Martinez
Report | Print
Nov 25, 2024 -

Riverside Honda responded

Thank you for your kind words! We’re thrilled to hear that you were happy with our service team at Riverside Honda. Providing a Lyft and washing your car are just a couple of ways we aim to enhance your experience. We look forward to seeing you again soon! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

November 21, 2024

Scott Brady has been our advisor for 22 years. He gives us excellent service & goes above and beyond to help us & not pushy. More

by Melodeelovesszk1@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ScottBrady
Report | Print
Nov 22, 2024 -

Riverside Honda responded

Thank you for your kind words! We truly appreciate your loyalty to Riverside Honda and are thrilled to hear about your positive experiences with Scott. Our team always aims to provide excellent service, and it's great to know that Scott has been there for you throughout the years. We look forward to assisting you again in the future! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

November 13, 2024

Gracias Alfredo por tu ayuda ,excelente trabajo . Todos muy amables . Es mi segunda compra . Gracias 🙏 More

by Monik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfredo
Report | Print
Nov 14, 2024 -

Riverside Honda responded

¡Gracias por compartir tu experiencia! Estamos encantados de saber que Alfredo te brindó un excelente servicio en tu segunda compra en Riverside Honda. Apreciamos tus amables palabras y esperamos verte de nuevo pronto. ¡Disfruta tu nuevo vehículo! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

November 05, 2024

We took our 2018 Honda for servicing and we face with a sizable repair to the head gasket. Erwin Stein was our service professional who helped us along the way. He communicated and was honest every step of More

by ROBRT12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erwin Stein
Report | Print
Nov 07, 2024 -

Riverside Honda responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience with Erwin at Riverside Honda while servicing your 2018 Honda. It's fantastic that he kept you informed and delivered your vehicle on time. I appreciate your feedback and look forward to assisting you again in the future! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

October 23, 2024

It was such a great experience. The service was fast . Clean sitting area , there was also coffee and soda that was free . Had a great experience More

by matthewcruz340
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Bravo Nunez
Report | Print
Oct 25, 2024 -

Riverside Honda responded

Thank you for your fantastic review! We're thrilled to hear that you had a great experience at Riverside Honda. It's wonderful to know that you appreciated our fast service and the comfortable sitting area, along with the complimentary coffee and soda. We look forward to serving you again in the future! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

October 13, 2024

I am a long time customer who is very happy with the excellent service I receive. The Customer Service goes above and beyond to help me the customer, More

by Jammflowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
Report | Print
Oct 15, 2024 -

Riverside Honda responded

Thank you for your wonderful review! We truly appreciate your loyalty to Riverside Honda and are thrilled to hear that our customer service team consistently exceeds your expectations. We look forward to continuing to serve you in the future. Don't hesitate to visit us again soon! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

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