Riverside Chrysler Jeep Dodge Ram FIAT
New Bern, NC
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179 Reviews of Riverside Chrysler Jeep Dodge Ram FIAT
Travis Knight Travis is a great sales associate! Very enthusiastic and really cares about what you are looking for in a vehicle. He practically bent over backwards Travis is a great sales associate! Very enthusiastic and really cares about what you are looking for in a vehicle. He practically bent over backwards to show us everything he had to offer in order to put us in a vehicle we would love. He's Very knowledgeable and accommodating. This purchase was super painless and easy without the high sales pressure. If you are going to purchase or lease a vehicle I HIGHLY recommend Travis. I could not thank him enough for his help. More
RAM 3500 Purchasae My wife and I have purchased 3 previous vehicles from Riverside Dodge (all trucks) prior to this purchase. Like the previous purchases, the experience My wife and I have purchased 3 previous vehicles from Riverside Dodge (all trucks) prior to this purchase. Like the previous purchases, the experience was pleasant and not at all stress full. However, Alan Walsh and Kevin Kirby this time, in our opinion, made this purchase experience the best. We told them what we were looking for because there was not a vehicle on the lot that met our criteria; so Kevin found one for us. Alan made sure that it had everything we wanted and although it was missing an item we wanted, he found a means of getting it installed at the dealership. Alan made sure that our financial terms were met from the start. Once the vehicle arrived, Alan made sure that it was inspected and detailed prior to calling us to pick it up. After we picked the keys up, Alan insured that we knew how to work all the "bells and whistle". More
Shockingly easy and impressed! We had been searching for the perfect, loaded out, 2014 Jeep Grand Cherokee for months. Suffice it to say we have had our share of negative experienc We had been searching for the perfect, loaded out, 2014 Jeep Grand Cherokee for months. Suffice it to say we have had our share of negative experiences with dealerships and I was not at all excited to contact this one either when I found my dream car online at their dealership. When I called, I got Shawn on the phone and was immediately impressed at how friendly he was, he was a great listener and seemed to really understand what we were looking for. I explained that I was 5 hours away and was hesitant to drive so far; he instead took a video giving me a virtual tour of the inside and outside of the vehicle which he posted to a private YouTube link for me to review. I explained how particular I was to which he responded with an amazingly thorough attitude every step of the way that even made a control freak like me loosen up. Shawn did all the paper work ahead of time and sent me copies of everything for me to review, he made ZERO errors along the way, and even got me 2.2% financing! This was really seeming too good to be true. The day before we were to finalize the deal I got a call from his manager just to say “Thanks for doing business with us” and went on to offer free shipping for the 5 hour distance, so I wouldn’t have to drive out! I could not believe it! When the drivers showed up they were friendly and respectful and arrived ahead of time straight to my doorstep. They provided the paperwork I had already reviewed, with no surprises, which took my 10 seconds to sign and away they went. No one tried to up-sell me on gap coverage and dumb accessories. Shawn immediately followed up to ask how everything looked and messaged me again the next day. I am still in disbelief at how EASY this process was and how honest this dealership behaved! Shawn and his team are the most honest and proficient sales people I have dealt with in any industry, much less expected from a dealership! If everyone in the word acted like them, we’d all be in a better place because of it. Thanks for truly going above and beyond! More
Nice dealership I was very satisfied with my experience during the purchase of my new jeep. I would definitely recommend. Travis Knight was a great salesman also. The I was very satisfied with my experience during the purchase of my new jeep. I would definitely recommend. Travis Knight was a great salesman also. The people there were very friendly. More
New Experience I had been looking for a new truck for sometime when I located what I had been looking for, on the lot at Riverside. After calling several dealerships I had been looking for a new truck for sometime when I located what I had been looking for, on the lot at Riverside. After calling several dealerships in the area and meeting with friends in the business who weren't much help, I decided to contact Riverside. Upon my arrival Mr. Kirby(GM) was very accommodating. He introduced me to Travis Knight, a member of their sales team. From the outset, I realized Travis was not your typical car salesman. Travis is a former Marine, who served our country in the Middle East, fighting for our freedom. He was never pushy or slick, and was really listening to what I had to say and what I wanted out of a vehicle. I never once felt pressured to buy. After test driving the truck Travis answered a lot of important questions for me and was very knowledgeable. After several days of thinking about it, I called Travis and we made a deal. From the time I arrived at the lot, until the time I drove away in my new truck, I always felt like I was a name and a priority, not just his next sale. The professionalism and care that I received from Travis, Gray, and Kevin at Riverside was eye opening and renewed my faith in the car buying experience. I would recommend Riverside and especially Travis Knight, to anyone interested in a new vehicle. Travis is not only a great salesman, but a great American as well. The next time I am in the market for buying a car, Travis will be the first person I contact. I'm very happy with my new vehicle and if your ever in New Bern, you should stop by and see Travis and the rest of the gang at Riverside, they will surely take good care of you. More
No pressure sales Travis worked hard to give us the vehicle we wanted at a competitive price without any high pressure sales. Knowledgable and very helpful with the fe Travis worked hard to give us the vehicle we wanted at a competitive price without any high pressure sales. Knowledgable and very helpful with the features of the vehicle. Promptly responded to us with our questions. More
Walk in a drive that new car out! If your looking for quality service and a great buying experience do yourself a favor and ask for Travis Knight as soon as you arrive. He is a dedicat If your looking for quality service and a great buying experience do yourself a favor and ask for Travis Knight as soon as you arrive. He is a dedicated professional and will go above and beyond for your service. More
Great Test Drive! Travis hooked us up with a great test drive. We had some errands to run down in Morehead city so we where going to stop by and look at the Cherokee be Travis hooked us up with a great test drive. We had some errands to run down in Morehead city so we where going to stop by and look at the Cherokee before we went to Morehead. Travis had the Cherokee outside waiting for us. They put fuel in it and we where on our way. The test drive sold the vehicle. Once we where back at the dealership Travis did a great job answering all our questions and ensuring we understood all the features of the Cherokee. The sales process went well, no pressure. Recommend the dealership and you should ask for Travis once your there. David & Susan More
Mr. "Will" Williams Great experience. This is the second vehicle we have purchased at riverside. Always helpful and professional. "Will" was our sales rep. He was honest, Great experience. This is the second vehicle we have purchased at riverside. Always helpful and professional. "Will" was our sales rep. He was honest, straight forward, hard working, with a great sense of humor. I will continue to buy my vehicles at riverside, "Big Will" will have a customer for life. More
Just Outstanding! We were very pleased with our car buying experience! Gary Henning was just the best and new his Subaru very well. He took the time to explain how ever We were very pleased with our car buying experience! Gary Henning was just the best and new his Subaru very well. He took the time to explain how everything worked on the car. Thanks More