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Rick McGill's Airport Toyota

Alcoa, TN

4.8
1,146 Reviews

3145 Alcoa Hwy

Alcoa, TN

37701

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1,146 Reviews of Rick McGill's Airport Toyota

May 23, 2018

Gas cap I had incorrectly put my gas cap on which caused a couple dash lights to come up including the check engine light. The service staff were great and I More

by Govols2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin, Chris Dykes
May 22, 2018

Great service and friendly staff Friendly staff was very friendly and efficient in quickly helping me find the best deal for what needed to be done. Service was great except my mpg ca More

by pamsbl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can't remember her name
May 22, 2018

Avalon 30K-mile Service For such an otherwise efficiently-run operation, there is one customer-frustrating omission: Why can’t the dealership management provide the Serv More

by DNCross
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbyn — Does a great job!
May 18, 2018

Proactive customer service What started out as a bad experience turned out to be a good experience. While at the cashier attempting to pay for an oil change (which took over 2 h More

by Ab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unk
May 17, 2018

Good service They were able to get it done sooner than what they initially told us. They honored our discount coupon that we have received from another local Toyot More

by Avalon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin
May 16, 2018

2019 Avalon purchase The type of vehicle I was interested in was not available when I first visited the lot. I received a call that one had arrived if I was interested. Fr More

by DG TBL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Chambers, Tim McQuain, the sales Mgr ( I've misplaced his card)
May 08, 2018

20000.0 service As always great great service!Very fast and cordial.Great coffee ?? i might add..Very nice facility.Always good to see and talk to Mr Creamer..Thanks More

by JLNREB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Creamer and whole service dept
May 07, 2018

Great Service The staff was very friendly. They serviced my car in a timely manner and I was on my way back to work in a very short time. I will definitely be back More

by Secret
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember
May 07, 2018

Purchase of new car Steve Marsh my sales rep very helpful and thorough in explaining new details of my Sienna. Always knew dealership was willing to deal on sale. This More

by Jill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Marsh
May 06, 2018

Very pleased with my purchase The staff was very friendly and knowledgeable. Treated me like I was an old friend. I was limited on time to spare. They worked hard and fast to meet More

by C-HRfan,TommyC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Webb
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