
Rick McGill's Airport Toyota
Alcoa, TN
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1,146 Reviews of Rick McGill's Airport Toyota
Gas cap I had incorrectly put my gas cap on which caused a couple dash lights to come up including the check engine light. The service staff were great and I I had incorrectly put my gas cap on which caused a couple dash lights to come up including the check engine light. The service staff were great and I was out of the dealership within an hour. Thank you!!! More
Great service and friendly staff Friendly staff was very friendly and efficient in quickly helping me find the best deal for what needed to be done. Service was great except my mpg ca Friendly staff was very friendly and efficient in quickly helping me find the best deal for what needed to be done. Service was great except my mpg calculator was inadvertently turned off. Guess I can do without that until I bring it back for next service. My car is working great. I will continue to be a loyal customer. More
Avalon 30K-mile Service For such an otherwise efficiently-run operation, there is one customer-frustrating omission: Why can’t the dealership management provide the Serv For such an otherwise efficiently-run operation, there is one customer-frustrating omission: Why can’t the dealership management provide the Service Department with their own direct phone line, instead of having to ask, then wait to be transferred to Service? More
Proactive customer service What started out as a bad experience turned out to be a good experience. While at the cashier attempting to pay for an oil change (which took over 2 h What started out as a bad experience turned out to be a good experience. While at the cashier attempting to pay for an oil change (which took over 2 hours) the service manager came out, without me asking for him, apologized for the delay and paid my bill. I will be back for future service. Also, the cashier was fabulous! More
Good service They were able to get it done sooner than what they initially told us. They honored our discount coupon that we have received from another local Toyot They were able to get it done sooner than what they initially told us. They honored our discount coupon that we have received from another local Toyota dealership More
2019 Avalon purchase The type of vehicle I was interested in was not available when I first visited the lot. I received a call that one had arrived if I was interested. Fr The type of vehicle I was interested in was not available when I first visited the lot. I received a call that one had arrived if I was interested. From the time I arrived until the time I left with my purchase, I was taken care of in a nice, professional manner. More
20000.0 service As always great great service!Very fast and cordial.Great coffee ?? i might add..Very nice facility.Always good to see and talk to Mr Creamer..Thanks As always great great service!Very fast and cordial.Great coffee ?? i might add..Very nice facility.Always good to see and talk to Mr Creamer..Thanks guys More
Great Service The staff was very friendly. They serviced my car in a timely manner and I was on my way back to work in a very short time. I will definitely be back The staff was very friendly. They serviced my car in a timely manner and I was on my way back to work in a very short time. I will definitely be back in the future. More
Purchase of new car Steve Marsh my sales rep very helpful and thorough in explaining new details of my Sienna. Always knew dealership was willing to deal on sale. This Steve Marsh my sales rep very helpful and thorough in explaining new details of my Sienna. Always knew dealership was willing to deal on sale. This is my third Toyota from Rick MsGill's. More
Very pleased with my purchase The staff was very friendly and knowledgeable. Treated me like I was an old friend. I was limited on time to spare. They worked hard and fast to meet The staff was very friendly and knowledgeable. Treated me like I was an old friend. I was limited on time to spare. They worked hard and fast to meet my time requirements. Answered any questions I had which were few since the salesman Jeremy Webb explained everything about my vehicle clearly and in detail. I will definitely be back in the future. More