Rick Hendrick City Chevrolet

Awful I will never buy a car from this dealership again!! After I agreed to buy the cat they brought it to be delivered with the paperwork totally wrong!! I will never buy a car from this dealership again!! After I agreed to buy the cat they brought it to be delivered with the paperwork totally wrong!! I ended up having to sign 4 separate trade packs because their dealership couldn't manage to type a name and vin number correctly. In the 20 days this process took my bank drafted payment for my car that I didn't even own anymore because the dealership hadn't paid it off!! I called them and Ryan assured me he would overnight me a check for the 630. Well guess what that was a lie!!! Here we are over 30 days out they still haven't paid off my car they say they are overnighting the check to the bank and will provide me with a tracking number (I still haven't received it) and that they never even mailed me the check that the bank can pay me back!! This company is an absolute joke! Nothing but a run around this entire time with them. If you want to buy a car I do not suggest you do it from here!!! More

Great experience Worked with Ken at Rick Hendrick city Chervrolet to purchase a new suburban. Originally planned to travel out of state but, through a willingness to r Worked with Ken at Rick Hendrick city Chervrolet to purchase a new suburban. Originally planned to travel out of state but, through a willingness to retain our business they work with us to give us a better vehicle at a great price point. Thank you Rick Hendrick City Chervrolet... love my new suburban! More

Service is natural at City The thing that strikes you the first time you visit the service department, they all talk about quality service. You hear everyone talking about it wh The thing that strikes you the first time you visit the service department, they all talk about quality service. You hear everyone talking about it which means it's importance at the top. To ensure everyone understands what's expected you must talk about it , measure it then display how well you're actually delivery it. The service department, the sales department, everyone knows their role to actually make it happen. They tell you that you're getting a questionaire about your visit, then ask if you're happy with it and can they do anything to make it better. Quite refreshing this day and age. More

Easy and professional Got a great for my trade in a supper price on new car and great service from start to finish. Would most diffantly recommend this dealer... Got a great for my trade in a supper price on new car and great service from start to finish. Would most diffantly recommend this dealer... More

Best Purchasing Experience The most stress-free car purchase I've made, thanks in large part to the genuine warmth and friendliness of everyone at Rick Hendrick City Chevrolet b The most stress-free car purchase I've made, thanks in large part to the genuine warmth and friendliness of everyone at Rick Hendrick City Chevrolet but especially Jeremy Scott and Travis Moore. It was an absolute pleasure to work with them from start to finish. I bought my dream car at a great price and with great ease - pretty sure that I wouldn't had had the same experience elsewhere - for that I am extremely grateful. More

Great Experience We got what we wanted with a great price. Car buying can be stressful but we were very comfortable during the whole process. We will recommend Hendric We got what we wanted with a great price. Car buying can be stressful but we were very comfortable during the whole process. We will recommend Hendrick Chevrolet to others More

city Chevorlet is quality service before and after the sale It starts in the sales area then they ensure it goes right through to service. Quality and first class service is their goal and they truly want to kn It starts in the sales area then they ensure it goes right through to service. Quality and first class service is their goal and they truly want to know if they didn't reach it with every visit that's the entire teams goal. You measure it and report on it if you truly want to exceed expectations. They live this goal in every phase of their operations. It has to be a priority from the top down to meet this goal. You'll see it in action when you walk in the door. It starts with the first hello. More

Great customer service Had a great experience with Jodi and everyone eles that helped me . I really appreciate the how nice everyone was ... I will def come back again Had a great experience with Jodi and everyone eles that helped me . I really appreciate the how nice everyone was ... I will def come back again More

Great service I had great customer service and they really made it easy to get the service done in a quickly manner , I would recommend city Chevrolet to friends I had great customer service and they really made it easy to get the service done in a quickly manner , I would recommend city Chevrolet to friends More

Great experience I had a wonderful experience at Rick Hendrick Chevrolet. Dave and Milos went above and beyond to help make it a great experience. They made the experi I had a wonderful experience at Rick Hendrick Chevrolet. Dave and Milos went above and beyond to help make it a great experience. They made the experience pleasant and never pressured me into buying a car. They were very friendly and took extra time to make sure I knew how to use all the features that came with the car. Ayana was very sweet. She worked the whole time with a smile on her face. I appreciate her taking the time to explain everything to us. It was overall a wonderful experience. Thanks!!!! We love our new SUV. More