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Rick Hendrick City Chevrolet
Charlotte, NC
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959 Reviews of Rick Hendrick City Chevrolet
Chris Morgan was great to work with. I highly recommend him. He made our buying process easy and look forward to working with him in the future. him. He made our buying process easy and look forward to working with him in the future. More
City Chevrolet is absolutely fantastic. I worked with Chris Sikes and Allen Floresca to get a 2021 Chevy Trailblazer. Chris knew how popular this car was (everyone and their siblings were calling about Chris Sikes and Allen Floresca to get a 2021 Chevy Trailblazer. Chris knew how popular this car was (everyone and their siblings were calling about the car and a couple was waiting to see if it fell through with me) so he wouldn't let me give up until it was mine. When it looked like it wasn't going to work out, they didn't give up. At first, they didn't have a Trailblazer in my price range, but Chris kept looking and found one they didn't know they had. They worked with me to get it financed and hours of hard work later (they even stayed past closing for me), I became the owner of a car I wanted since Chevy announced they were bringing it back. Don't even get me started on Ameth Barrera. He's the financial services person I worked with to get all the details about my purchase. We could have sat in his office chatting for hours about soccer and dogs. Every single person I met and worked with made me feel like a person, not just someone there to spend money. I am so happy that I decided to purchase my car from City Chevrolet. I highly recommend them and will be back in the future. More
Excellent customer service and hassle free experience. Thanks Nick S. For the great experience on the purchase of our new Tahoe. Couldn’t have had any better service. Thanks Nick S. For the great experience on the purchase of our new Tahoe. Couldn’t have had any better service. More
7 hours agoLove the team at Rick Hendrick City 7 hours ago Love the team at Rick Hendrick City Chevrolet's Collison Center! From the onset, Curtis Martin was warm, friendly and welcoming; Bob Lew 7 hours ago Love the team at Rick Hendrick City Chevrolet's Collison Center! From the onset, Curtis Martin was warm, friendly and welcoming; Bob Lewis was amazing and prompt in getting the estimate completed and sent over for approval. The team was incredibly accommodating, including door-to-door delivery once the repairs were complete. The van looks amazing and I appreciate the complimentary detail. Good job, Teammates! More
Christopher Morgan is absolutely amazing!! He will go above and beyond to make sure you are happy and to get you into a car you love!! I highly recommend going right to Mr. Morgan for all you car buying above and beyond to make sure you are happy and to get you into a car you love!! I highly recommend going right to Mr. Morgan for all you car buying needs!!! More
Christopher Morgan is so fantastic! Deliver My car Christopher Morgan is so fantastic! Deliver My car straight to me and was professional and so nice! He made the whole process smooth and easy! Christopher Morgan is so fantastic! Deliver My car straight to me and was professional and so nice! He made the whole process smooth and easy! More
I would like to begin my review with this statement. I would like to begin my review with this statement. "Good customer service is when everything is going smoothly. Excellent customer service is when I would like to begin my review with this statement. "Good customer service is when everything is going smoothly. Excellent customer service is when things are not going so well but your dealership goes the extra distance to make it right and is successful. My husband and I recently purchased a car on June 1, 2021. The Hendrick City Chevrolet dealership gave us a good deal. Nice car and it drove well. But within 30 days the car experienced some mechanical issues. Chevrolet stepped up to the plate and made all the repairs, performed a complete 28 points inspection and covered all the cost. But my husband and I made a decision to return the car in hopes of purchasing another one. Chevrolet could have told us an as-is used car is as-is but this is where they go the extra distance. Ebony Finch, VIP Exchange Manager for Hendrick City Chevrolet is amazing. She went over and beyond, was thorough, knowledgeable and used all her resources to find us a car that we would be happy with, a 2021 Chevrolet Equinox. We would like to thank all of the team members at Hendrick City Chevrolet who were involved. They deserve 5 stars, but Ebony gets 10 stars. More
Worked with Chris Morgan at City Chevrolet. He is extremely professional and a real pleasure to work with. His customer service was outstanding. Cause of Chris I would recommend City Chevy to any of extremely professional and a real pleasure to work with. His customer service was outstanding. Cause of Chris I would recommend City Chevy to any of my friends and family. More
Christopher Morgan was incredibly patient with me during my entire buying process. He would answer my questions, no matter how late I asked him. He helped me get my dream truck and I wouldn’t have been able my entire buying process. He would answer my questions, no matter how late I asked him. He helped me get my dream truck and I wouldn’t have been able to do it without him. More