Rick Hendrick City Chevrolet

Christopher Morgan is so fantastic! Deliver My car Christopher Morgan is so fantastic! Deliver My car straight to me and was professional and so nice! He made the whole process smooth and easy! Christopher Morgan is so fantastic! Deliver My car straight to me and was professional and so nice! He made the whole process smooth and easy! More

I would like to begin my review with this statement. I would like to begin my review with this statement. "Good customer service is when everything is going smoothly. Excellent customer service is when I would like to begin my review with this statement. "Good customer service is when everything is going smoothly. Excellent customer service is when things are not going so well but your dealership goes the extra distance to make it right and is successful. My husband and I recently purchased a car on June 1, 2021. The Hendrick City Chevrolet dealership gave us a good deal. Nice car and it drove well. But within 30 days the car experienced some mechanical issues. Chevrolet stepped up to the plate and made all the repairs, performed a complete 28 points inspection and covered all the cost. But my husband and I made a decision to return the car in hopes of purchasing another one. Chevrolet could have told us an as-is used car is as-is but this is where they go the extra distance. Ebony Finch, VIP Exchange Manager for Hendrick City Chevrolet is amazing. She went over and beyond, was thorough, knowledgeable and used all her resources to find us a car that we would be happy with, a 2021 Chevrolet Equinox. We would like to thank all of the team members at Hendrick City Chevrolet who were involved. They deserve 5 stars, but Ebony gets 10 stars. More

Worked with Chris Morgan at City Chevrolet. He is extremely professional and a real pleasure to work with. His customer service was outstanding. Cause of Chris I would recommend City Chevy to any of extremely professional and a real pleasure to work with. His customer service was outstanding. Cause of Chris I would recommend City Chevy to any of my friends and family. More

Christopher Morgan was incredibly patient with me during my entire buying process. He would answer my questions, no matter how late I asked him. He helped me get my dream truck and I wouldn’t have been able my entire buying process. He would answer my questions, no matter how late I asked him. He helped me get my dream truck and I wouldn’t have been able to do it without him. More

Love the experience Christopher Morgan gave us when we purchased our new vehicle! We will definitely be back to purchase our next vehicle with him! purchased our new vehicle! We will definitely be back to purchase our next vehicle with him! More

I’d like to recognize two fantastic individuals that work at your facility that made all this possible. Beginning with Tyler Lynn, he is a great human being in addition to an outstanding sales person and wit at your facility that made all this possible. Beginning with Tyler Lynn, he is a great human being in addition to an outstanding sales person and without him I would not have purchased my Tahoe hi country. He takes the time to fully explain the vehicle and its features as well as always asking if I had any questions of which I did and his answers were completely satisfying and he is followed up on every aspect of my purchase. He needs to be recognized for his outstanding work. Next Is Derrick Williams, he went out of his way to find me a better rate with one of your banks that saved me lots of money from using my local banking facilities for a loan for the new car. Additionally Derrick explains every aspect and answers every question during the financing procedures for the new vehicle. He too needs to be recognized for his passion and understanding of customers needs for the financing of a new vehicle. In conclusion, you have two stellar people that work at your dealership and I was super impressed after purchasing my vehicle as I have never experienced such professionals in more than 40 years of purchasing cars. Thank you and thank all the team members that made this possible! Sent from Will Benton’s iPhone More

Jarrett Clipper was very nice and knowledgeable. I will definitely come back here. Thanks for finding my dream car! definitely come back here. Thanks for finding my dream car! More

Jarrett Clipper is the best!!It’s been years since I Jarrett Clipper is the best!! It’s been years since I purchased a new car and I’m so glad Jay Clip was there to help me. He is knowledgeable and was Jarrett Clipper is the best!! It’s been years since I purchased a new car and I’m so glad Jay Clip was there to help me. He is knowledgeable and was able to explain things to me in a way I understood. He’s also friendly and professional. Check him out! More

Jarrett Clipper is the guy to see if you are purchasing a car from this location. Both times I purchased a car from here I left satisfied with my purchases. Great selection of cars also. car from this location. Both times I purchased a car from here I left satisfied with my purchases. Great selection of cars also. More

My sales guy, Nick, was very thorough in explaining all the safety features on the new equinox. He also explained about the 10 percent off, and printed out a preliminary detailed report, which showed the the safety features on the new equinox. He also explained about the 10 percent off, and printed out a preliminary detailed report, which showed the fees for "processing " the car. He also answered all questions that I had. All in all, Nick made the buying process very pleasant. I would recommend him to friends interested in purchasing a new vehicle from City. More