Back

Rick Hendrick City Chevrolet

Charlotte, NC

5.0
904 Reviews

5101 E Independence Blvd

Charlotte, NC

28212

Directions

By Type

904 Reviews of Rick Hendrick City Chevrolet

September 13, 2022

Alexis Daniels was amazing to work with. Excited to add another EV to our family! More

by Josh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Daniels
Sep 15, 2022 -

Rick Hendrick City Chevrolet responded

Josh --Thank you for your comments. We appreciate your taking the time to review us and rate us 5 stars! Thank you also for recognizing Alexis Daniels on a job well-done. I know personally that Alexis would really appreciate it if you also took a moment to review her on Facebook and Yelp. We are here if you need anything. Thanks. Nikki Potter--Internet Marketing Manager

September 09, 2022

Everything about the team exceeded my expectations. Derek, my sales person, was awesome and extremely helpful. Brandon, my finance manager, worked every angle possible to find me my best financing so More

by jparisi310
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Davis, Derek Ahrens
Sep 11, 2022 -

Rick Hendrick City Chevrolet responded

jparisi310 --Thank you for your comments. We appreciate your taking the time to review us and rate us 5 stars! Thank you also for recognizing Derek Ahrens and Brandon Davis on a job well-done. I know personally that Brandon and Derek would really appreciate it if you also took a moment to review them on Facebook and Cars.com. We are here if you need anything. Thanks. Nikki Potter--Internet Marketing Manager

September 06, 2022

I used to dread the dealership experience. Pushy sales people, hidden costs, up-selling. I just bought my first Electric Vehicle, a Chevy Bolt EUV and I couldn't be happier. Tim Dobbins chan More

by pfilippone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Dobbins
Sep 10, 2022 -

Rick Hendrick City Chevrolet responded

Thank you for your comments. We appreciate your taking the time to review us and rate us 5 stars! Thank you also for recognizing Tim Dobbins on a job well-done. I know personally that Tim would really appreciate it if you also took a moment to review him on Cars.com We are here if you need anything. Thanks. Nikki Potter--Internet Marketing Manager

September 05, 2022

Great experience and customer service with Chris Morgan. Come down and ask for him by name. More

by la6979
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Morgan
Sep 10, 2022 -

Rick Hendrick City Chevrolet responded

la6979--Thank you for your comments. We appreciate your taking the time to review us and rate us 5 stars! Thank you also for recognizing Chris Morgan on a job well-done. I know personally that Chris would really appreciate it if you also took a moment to review him on Cars.com We are here if you need anything. Thanks. Nikki Potter--Internet Marketing Manager

August 31, 2022

Chris Morgan was amazing and helped with both my trade in, new vehicle lease, insurance, registration and accessories. Seamless process done in one day. More

by jdasilva133
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Morgan
Sep 03, 2022 -

Rick Hendrick City Chevrolet responded

jdasilva133 --Thank you for your comments. We appreciate your taking the time to review us and rate us 5 stars! Thank you also for recognizing Chris Morgan on a job well-done. I know personally that Chris would really appreciate if if you also took a moment to review him on Facebook and Cars.com. We are here if you need anything. Thanks. Nikki Potter--Internet Marketing Manager

August 31, 2022

Alexis and Allen were awesome so easy and got me into my new Tahoe! 2nd City new car and love the service as well! More

by Elizabeth.monastra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Daniels
Sep 03, 2022 -

Rick Hendrick City Chevrolet responded

Elizabeth --Thank you for your comments. We appreciate your taking the time to review us and rate us 5 stars! Thank you also for recognizing Alexis Daniels and Allen Floresca on a job well-done. I know personally that Alexis and Allen would really appreciate it if you also took a moment to review them on Facebook and Cars.com. We are here if you need anything. Thanks. Nikki Potter--Internet Marketing Manager

August 27, 2022

After my terrible accident, I went to Rick Hendrick City Chevy and was welcomed with open arms! Dominic Weihs assisted me and helped me test drive a couple cars before I settled on a brand new 2023 Suburban More

by ahmedbadawey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Weihs
Aug 31, 2022 -

Rick Hendrick City Chevrolet responded

Ahmed --Thank you for your comments. We appreciate your taking the time to review us and rate us 5 stars! Thank you also for recognizing Dominic Weihs on a job well-done. We are here if you need anything. Thanks. Nikki Potter--Internet Marketing Manager

August 24, 2022

My son bought a used pickup from this dealership. Unfortunately I am a co owner and I live in Florida. My son immediately started having problems with the truck and took it back to the service depart More

by klwillis1659
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nate, Ryan, service manager
Aug 27, 2022 -

Rick Hendrick City Chevrolet responded

klwillis1659--Thank you for your comments. Ryan Burton will attempt to reach out to you, but at this point, he has not received any messages from you, so he is not aware that you have tried to reach him. We had previously attempted to contact your son, to no avail, nor has he returned our call. Without getting into too many personal details online, Ryan will attempt to reach you but if you two don't connect right away, please feel free to call him back at 704-566-7366. Thanks. Nikki Potter--Internet Marketing Manager

Aug 29, 2022 -

klwillis1659 responded

Nikki, Thank you for responding to my review quickly. Ryan reached out to me the next day after the review posted. He apologized and said he did not receive the messages I had left when I called. I appreciate him acknowledging that. We had another pleasant conversation and he enlightened me on several things. While I am not happy with the truck being sold to my son that we feel had some problems; the salesperson that my son dealt with is no longer there. I am also accepting the conclusion that Ryan and I came to at the end of our conversation. Thank you

August 20, 2022

First off, I'm from Pennsylvania. .. This has got to be a great review if I had to go 400+ miles to get a new vehicle. Simply put, no one around me had the 2022 Colorado I wanted, the More

by Shaggy350ss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Daniels
Aug 25, 2022 -

Rick Hendrick City Chevrolet responded

Shaggy --Thank you for your comments. We appreciate your taking the time to review us and rate us 5 stars! Thank you also for recognizing Alexis Daniels on a job well-done. We are here if you need anything. Thanks. Nikki Potter--Internet Marketing Manager

August 20, 2022

Bought a 2020 GMC Sierra Denali from Garret Williams he was very helpful anf he did what it took to sell me the truck. If you looking for a new or pre-owned vehicle go see him. More

by Thomas Cannon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garret Williams
Aug 25, 2022 -

Rick Hendrick City Chevrolet responded

Thomas --Thank you for your comments. We appreciate your taking the time to review us and rate us 5 stars! Thank you also for recognizing Garret Williams on a job well-done. We are here if you need anything. Thanks. Nikki Potter--Internet Marketing Manager

...
60
...