Rick Hendrick City Chevrolet
Charlotte, NC
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904 Reviews of Rick Hendrick City Chevrolet
Everything about the team exceeded my expectations. Derek, my sales person, was awesome and extremely helpful. Brandon, my finance manager, worked every angle possible to find me my best financing so Derek, my sales person, was awesome and extremely helpful. Brandon, my finance manager, worked every angle possible to find me my best financing solution. I would definitely work with both again. They made getting me into my new Chevy Silverado seamless. More
I used to dread the dealership experience. Pushy sales people, hidden costs, up-selling. I just bought my first Electric Vehicle, a Chevy Bolt EUV and I couldn't be happier. Tim Dobbins chan Pushy sales people, hidden costs, up-selling. I just bought my first Electric Vehicle, a Chevy Bolt EUV and I couldn't be happier. Tim Dobbins changed my mind about the whole experience. Not only is he knowledgeable and honest, Tim even came and picked me up from home when I needed a ride! Tim at City Chevrolet is highly recommended!!! More
Chris Morgan was amazing and helped with both my trade in, new vehicle lease, insurance, registration and accessories. Seamless process done in one day. in, new vehicle lease, insurance, registration and accessories. Seamless process done in one day. More
After my terrible accident, I went to Rick Hendrick City Chevy and was welcomed with open arms! Dominic Weihs assisted me and helped me test drive a couple cars before I settled on a brand new 2023 Suburban Chevy and was welcomed with open arms! Dominic Weihs assisted me and helped me test drive a couple cars before I settled on a brand new 2023 Suburban LS. He knew the car like the back of his hand and made the whole car buying experience enjoyable and stress free. I highly recommend this dealership and I highly highly recommend you ask for Dominic Weihls, he will take care of you and your car buying needs! More
My son bought a used pickup from this dealership. Unfortunately I am a co owner and I live in Florida. My son immediately started having problems with the truck and took it back to the service depart Unfortunately I am a co owner and I live in Florida. My son immediately started having problems with the truck and took it back to the service department. He ended up spending 150.00 to fix the problem and as he drove it home, same problem occurred again. I cannot advise exact details because I didn’t get into them as I was not there. My son ended up taking the truck back to service 3-4 times. The service manager ultimately told him that this truck should have never been sold and that it has too many problems to be fixed. My son was told to bring the truck back by July 1st and that it would be a buy back as he had only made one payment. Truck was brought back, plate taken off and keys left in vehicle. I then received a voice mail from Nate asking me about why the truck was parked there with no keys. I attempted to call and speak with Nate twice and he never returned my calls. I then asked to speak to a manager. A Ryan came on the line. I had a pleasant conversation with him and he assured me that yes, the keys were in the truck but he was not in the loop as to why the truck was there. I told him I would ask my son exactly who he spoke with (service manager) and Ryan assured me he would call me back. It has been approximately a month, I have called and left three messages for Ryan and he has not returned my calls. I have been in contact with the finance company who is continuing to ask for payment and mark our credit as delinquent. They do not want to repossess the truck and sell it. I am pretty confident that City Chevrolet is letting it sit there because a buy back would cost them money. This dealership is shady, uncaring and unscrupulous. Please do yourself a favor and go somewhere else when looking for a vehicle. I will surely be telling as many people as I can this unfortunate story. I’m also writing this because there was no other way to communicate with the dealership when they will not return calls and deal with the red truck sitting in the side lot. More
First off, I'm from Pennsylvania. .. This has got to be a great review if I had to go 400+ miles to get a new vehicle. Simply put, no one around me had the 2022 Colorado I wanted, the .. This has got to be a great review if I had to go 400+ miles to get a new vehicle. Simply put, no one around me had the 2022 Colorado I wanted, they did, so to NC I went! Their sales Associate, Alexis Daniels, was very informative and made the entire process extremely pleasant. She answered all my questions. She knew a lot about the vehicle. She made the paperwork quick and simple. It was very organized. Knowing how hectic it can be buying a new vehicle, I feel Alexis was proficient at making car buying comfortable. She even kept in contact with me as I traveled to NC to get the vehicle. Thanks so much! I would highly recommend City Chevrolet and Alexis Daniels. More
Bought a 2020 GMC Sierra Denali from Garret Williams he was very helpful anf he did what it took to sell me the truck. If you looking for a new or pre-owned vehicle go see him. was very helpful anf he did what it took to sell me the truck. If you looking for a new or pre-owned vehicle go see him. More