Back

Rick Hendrick BMW

Charleston, SC

4.8
1,182 Reviews

1518 Savannah Highway

Charleston, SC

29407

Directions

By Type

Showing 1,182 reviews

February 24, 2020

Tom Heater and Andrew Robinson took great care of me! Tom researched and found the exact car that I wanted and I had it very quickly! There was never any pressure put on me as they want me as a custom More

by Donivon G
Recommend Dealer
Yes
Employees Worked With
Tom Heater, Andrew Robinson
Feb 26, 2020 -

Rick Hendrick BMW responded

Hi Donivon G, we are very happy to have provided you with such a positive experience! I know Tom and Andrew pride themselves on being advocates for our clients and we are so pleased we were able to assist you. Please let us know if there is anything else we can do for you; we are more than happy to help! Have a wonderful day!

February 24, 2020

Excellence Rick Hendrick BMW is the benchmark standard for what a car dealer should strive for and achieve. In a single word "excellence" describes the entire bu More

by Small-town
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Hildenbrand, Robert Portwick
Feb 26, 2020 -

Rick Hendrick BMW responded

Thank you! Clients like you make our days brighter and we love that you shared this experience. Stephen and Robert will be so thrilled to hear you are pleased. Have an amazing day and if you need us, just call! :)

February 24, 2020

Great experience. Honest and fast trade in value and work with my budget to get the car I wanted. On top of that, got a great loan term with low interest rate and a goodie bag! BMW Hendricks rocks!! More

by OnlyDoubleFF
Recommend Dealer
Yes
Employees Worked With
Terry in sales and Alex at the closing table
Feb 26, 2020 -

Rick Hendrick BMW responded

Onlydoubleff, we are so happy to read such a great review about Terry, Alex and our team at Rick Hendrick BMW! We LOVE the goodie bags! :) Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

February 10, 2020

Excellent Experience I had a great experience buying my first BMW. John Fulp was personable, extremely knowledgeable, and genuinely concerned about my happiness and satisf More

by DrT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fulp
Feb 12, 2020 -

Rick Hendrick BMW responded

DrT, we strive for 100% satisfaction, and it is great to see you had such a positive experience with John Fulp and our team at Rick Hendrick BMW. Thank you for allowing us the opportunity to earn your business! We look forward to helping again in the future. Take care!

January 25, 2020

Tom was a great salesperson. The dealers process for closing the sale took forever - 3 hours or more. We have a new Lexus and did the closing in an hour More

by hoodsandra10
Recommend Dealer
Yes
Employees Worked With
Tom Heater,Miquel Quinn-both good
Jan 28, 2020 -

Rick Hendrick BMW responded

Hoodsandra10, thank you for taking the time to leave us feedback about your experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (843) 261-5760. We look forward to hearing from you.

January 21, 2020

Excellent service. Got me in the day I called as it is my primary vehicle. They were able to quickly fix my issue and got me on my way with a clean car. More

by tl06kell
Recommend Dealer
Yes
Employees Worked With
Nicole
Jan 22, 2020 -

Rick Hendrick BMW responded

Tl06kell, your wonderful feedback and rating mean a lot to us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have an incredible day.

January 20, 2020

Oil Change Great experience always. Everyone is very friendly and accommodating. Forgot name of lady I worked with, but she was very good. Love the complimen More

by pianosandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cannot remember her name, sorry.
Jan 22, 2020 -

Rick Hendrick BMW responded

Pianosandy, we're happy you found our staff to be so supportive during your experience here at Rick Hendrick BMW. Being honest, we love the coffee as well. It's from a local roaster, Rip Tide! Thank you for your kind thoughts and if you have any further questions, please don't hesitate to reach out!

January 17, 2020

Teresa was SUCH a pleasure to work with! She represents your company in a tremendous way! I will be back and recommend her! We were so blessed to be able to work with her!! Also Nicole in the service depar More

by asueandrews
Recommend Dealer
Yes
Employees Worked With
Teresa Troutman sales, Nicole in service department
Jan 21, 2020 -

Rick Hendrick BMW responded

Teresa and Nicole will be thrilled to see this review. Thank you for taking time out of your day to share your recent experience with our team. We hope you will let us know how we may be of service to you in the future. Have an incredible day!

January 09, 2020

last minute service call for broken runlet tire quick - efficient - helpful and clean facility they responded to my needs right away and fixed it on the spot in about one hour great team More

by fritz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Morris
Jan 10, 2020 -

Rick Hendrick BMW responded

Fritz, we are very happy we could provide you with a positive experience! Thank you so much for your feedback! We hope you have a great day!

January 09, 2020

Friendly professional staff-service was great! Everyone was upbeat and pleasant.....price quoted was price received.....waiting area was clean and comfortable too....excellent experience More

by klfcommercial
Recommend Dealer
Yes
Employees Worked With
Tyler Morris
Jan 10, 2020 -

Rick Hendrick BMW responded

Hi Klfcommercial, thank you so much for your positive comments about our team and your experience at Rick Hendrick BMW! We so appreciate you taking the time to leave us this information about your recent visit. Take care!

...
98
...