Rick Hendrick BMW
Charleston, SC
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Another wonderful experience at Rick Hendrick BMW of Charleston. I am consistently impressed with the attention extended to the customers, the quality, professionalism, and courtesy of the Service Advi Charleston. I am consistently impressed with the attention extended to the customers, the quality, professionalism, and courtesy of the Service Advisors (i.e., Nicole Floegel), and the quality of the work performed on my vehicle, every time I bring it to this dealership for service; the work is done right, the first time, all the time!!! More
The check in process was smooth and quick. I greeted by my service advisor and he gathered my paperwork and told me my car would be serviced shortly. The video by the service tech was thorough I greeted by my service advisor and he gathered my paperwork and told me my car would be serviced shortly. The video by the service tech was thorough. He explained what he saw under the car and gave his honest assessment. More
Very nice experience at this dealership. Teresa Troutman is an excellent sales associate. She helped us find the right car and made the whole process so smooth and streamlined. Will surely b Teresa Troutman is an excellent sales associate. She helped us find the right car and made the whole process so smooth and streamlined. Will surely be back at this dealership for future purchases. Recommend them highly! More
You shouldn’t expect a poor rating from me … I’ve been buying cars here for more than 40 years. During that time we’ve basically agreed that I can save some money … and they can make some. Reasonable. buying cars here for more than 40 years. During that time we’ve basically agreed that I can save some money … and they can make some. Reasonable. More
Smooth process from Frank sending me video prior to my visit and Jerry who greeted me outside and was very knowledgeable and went over every detail of the X5 once I arrived. visit and Jerry who greeted me outside and was very knowledgeable and went over every detail of the X5 once I arrived. More
Used sales department was very easy to work with. We live 1.5 hours away and they worked with us to purchase the car we wanted. Sales staff was honest and straightforward. We live 1.5 hours away and they worked with us to purchase the car we wanted. Sales staff was honest and straightforward. More