Rick Hendrick BMW

When there to trade in my old Bmw, I got a great trade in value, Terry Bacon was my sales representative Excellent service, 5 stars. value, Terry Bacon was my sales representative Excellent service, 5 stars. More

Hendrick’s BMW Service is second to none!!! Kirk Yoon is GREAT! He always greets me with a kind hello. Makes sure all the issues I bring up for service are addressed, and keeps me appraised of the progres GREAT! He always greets me with a kind hello. Makes sure all the issues I bring up for service are addressed, and keeps me appraised of the progress. THANKS MR. KIRK! Loaner Car Associate Amy Sanders is also GREAT! She makes sure the loaner car is clean and sanitized before she hands me the key. THANKS MRS. AMY! More

Kirk Yoon - The Wonder Twin! In these divisive times when it seems the whole world is out for only themselves - enter service writer Kirk Yoon. Kirk listens to what I have to say. In these divisive times when it seems the whole world is out for only themselves - enter service writer Kirk Yoon. Kirk listens to what I have to say. He works with me to formulate a plan of what needs to be done at the time and what can wait and works within my budgetary constraints. He then executes the plan and keeps me informed of any updates. If I have a question he returns my calls promptly and I always feel he has MY best interest at heart. When I deal with Kirk it gives me peace in the midst of all the chaos. How to you spell integrity - KIRK YOON. More

Amazing Customer Service Rick Hendrick BMW is an amazing experience! I was able to talk with them on the phone, identify a car online and speak with someone to answer all of m Rick Hendrick BMW is an amazing experience! I was able to talk with them on the phone, identify a car online and speak with someone to answer all of my questions before even going to the location. Ed Ward is top-notch! He talked with me like a person, listened to everything I needed and made sure I had everything answered in a timely manner. The ENTIRE team there is friendly, and would make sure I was taken care of from start to finish, and followed up days later to make sure I was still enjoying my new car. Definitely would recommend them to anyone! More

good experience took the time with me to find right auto. very helpfull with explaning details . very good buying experence. would recomend this dealership.looking f took the time with me to find right auto. very helpfull with explaning details . very good buying experence. would recomend this dealership.looking forward to a good relationship More

great experience! Steven welcomed us right when we walked in. He was very helpful and showed us whatever car we wanted to see, and allowed us to test drive. We arrived Steven welcomed us right when we walked in. He was very helpful and showed us whatever car we wanted to see, and allowed us to test drive. We arrived planning only to look and purchase a car at a later date, but left with a new BMW. Overall, we had a great experience! More

Hands down the best dealership I’ve ever done business with! Customer service is top notch, service department is always precise and honest. They go above and beyond every time I have brought my BMW in wh with! Customer service is top notch, service department is always precise and honest. They go above and beyond every time I have brought my BMW in whether it’s for routine maintenance, or a blown out tire, which was the most recent visit. I won’t buy a vehicle anywhere else but at Rick Hendrick BMW! More

Finally, thank you guys please inform Stephen I appreciate both of you working with me for these last few days. You guys have made one hard working patient young lady goal come true. It was a pleas appreciate both of you working with me for these last few days. You guys have made one hard working patient young lady goal come true. It was a pleasant day in Charleston. I am very pleased to have done business with BMW (Rick Hendrick’s) of Charleston. Be bless!🙏🏾 More

Bought a used X5 in December 2019 and still haven’t received a key for the expensive hitch. Alex Greene has been shady to deal with, and he has caused others there to lie for him. Steer clear of Hen received a key for the expensive hitch. Alex Greene has been shady to deal with, and he has caused others there to lie for him. Steer clear of Hendrick BMW - only about the best deal for them, not about happy customers. More

Excellent Sara Robinson and Chris Wilson did great Sara upfront as adviser and excellent video by Chris Wilson Price Sara gave me was good and the video Chris Sara Robinson and Chris Wilson did great Sara upfront as adviser and excellent video by Chris Wilson Price Sara gave me was good and the video Chris did explain everything on my 528 excellent More