Rick Hendrick BMW

My BMW 750 LI needed some follow-up recommended work. It was well done and in prompt time.Over seven years, I have been highly satisfied with the excellent service from the Rick Hendrick BMW Service team. was well done and in prompt time.Over seven years, I have been highly satisfied with the excellent service from the Rick Hendrick BMW Service team. More

The video of the vehicle inspection was very informative and well done by Kevin Jewett. I felt the car was well inspected since I got to see it as well. and well done by Kevin Jewett. I felt the car was well inspected since I got to see it as well. More

I have always had a great experience and excellent service at the Hendricks Service Department. The entire staff is very helpful and customer service oriented. service at the Hendricks Service Department. The entire staff is very helpful and customer service oriented. More

Great customer service! Great car buying experience! Ryan was not pushy at all and wanted to make sure we were okay throughout the process completely was not pushy at all and wanted to make sure we were okay throughout the process completely More

Took the time to help us understand all the nuances of the new electronics. So far the car is great. Does have at least 2 issues missing that my wife’s Nissan HAS . No emergency braking and no audio a the new electronics. So far the car is great. Does have at least 2 issues missing that my wife’s Nissan HAS . No emergency braking and no audio alert when changing lanes if there is blind spot traffic. Also have to request navigation manual, was not included More

I wanted a hassle free car buying experience and found it. Highly professional staff, five star customer service from beginning to end. I love my BMW! it. Highly professional staff, five star customer service from beginning to end. I love my BMW! More

Very good experience, from the client advisor to the finance manager...Happy with my car and will be back. I look forward to getting my next car in the future finance manager...Happy with my car and will be back. I look forward to getting my next car in the future More

Had an issue with a maintenance agreement during our transition to BMW Southpoint in Durham. Tyler Morris, John Fulp and Jonathan ? in finance worked on the issue and got it all resolved. Stephen Domb transition to BMW Southpoint in Durham. Tyler Morris, John Fulp and Jonathan ? in finance worked on the issue and got it all resolved. Stephen Dombrowski, the Southpoint Service Advisor, was very helpful in completing the transition at the new location. Kudos to all. Tommy Starkey More

The dealership was exceptional in its total performance as its was in ensuring that all personnel who interfaced with us were courteous, knowledgeable and thoroughly professional in every aspect of custome as its was in ensuring that all personnel who interfaced with us were courteous, knowledgeable and thoroughly professional in every aspect of customer service. . Overall, my wife and I are very satisfied customers. More

I contacted the dealership while visiting from out of town to inspect and potentially repair an a/c issue. While I did not actually agree to the repair, I will say that the urgency and attention to my is town to inspect and potentially repair an a/c issue. While I did not actually agree to the repair, I will say that the urgency and attention to my issue was very good. Nicole worked to offer a solution that would enable the parts to be secured and the repair performed during our 3-day stay. I was very impressed with the service she provided. More