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Rick Hendrick BMW
Charleston, SC
1,184 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,184 reviews
October 10, 2020
My service request was promptly addressed, and coupled with attention to details. My service advisor went Above and Beyond to make my visit pleasant. I truly appreciate great customer service (We are all with attention to details. My service advisor went Above and Beyond to make my visit pleasant. I truly appreciate great customer service (We are all in this together). Once again, Thank you! More
by BLESS1
Employees Worked With
James Dustin Johnson/ Amy Furey
October 09, 2020
Quick and easy service. Gave me loaner in the mean time to drive around. A+++++. When went back to dealership to pick up car it was quick and easy. I was out of dealership within 10 min. to drive around. A+++++. When went back to dealership to pick up car it was quick and easy. I was out of dealership within 10 min. More
by Jadoonhamza6
Employees Worked With
Kirk Yoon.
October 02, 2020
Rick Hendrick BMW, as always, did a great job on my service. They provided me with a loaner car for the day and had my vehicle ready when promised. Thanks so much to all the technicians and service per service. They provided me with a loaner car for the day and had my vehicle ready when promised. Thanks so much to all the technicians and service personnel! More
by agminshew83
Employees Worked With
Can't recall his name...nice young man with a beard!
September 29, 2020
John was fantastic to work with! He made everything extremely seamless and he was willing to work with me even when he had a scheduled appointment to come in. I will absolutely recommend Rick Hendrick extremely seamless and he was willing to work with me even when he had a scheduled appointment to come in. I will absolutely recommend Rick Hendrick BMW! More
by philpottbrandon
Employees Worked With
John Fulp
September 29, 2020
Grant was very helpful and helped with the lease turn in processes. Dealership staff are always friendly and helpful. Will recommend to friends and family. processes. Dealership staff are always friendly and helpful. Will recommend to friends and family. More
by laylah0001
Employees Worked With
Grant Johnson
September 29, 2020
Grant Johnson was extremely helpful and knowledgeable, answered all questions. He was extremely patient, hardworking and trustworthy- definitely felt comfortable when considering spending that money!! Gre answered all questions. He was extremely patient, hardworking and trustworthy- definitely felt comfortable when considering spending that money!! Great experience !! Will be back. More
by chloooojohnson01
Employees Worked With
Grant Johnson
September 29, 2020
Worked with Kirk Yoon on a repair recently & really appreciated his honesty on reviewing my options & the possible costs. He was a pleasure to work with & I never felt pressured. Highly recommend! appreciated his honesty on reviewing my options & the possible costs. He was a pleasure to work with & I never felt pressured. Highly recommend! More
by shauna
Employees Worked With
Kirk Yoon
September 24, 2020
I had my annual service for my M240 on September 9. Sarah was my service writer. All work was done in the time they predicted and my car was cleaned on the inside; I turned down the offer to wash the outside was my service writer. All work was done in the time they predicted and my car was cleaned on the inside; I turned down the offer to wash the outside since I do that myself. I received outstanding service. More
by Keith
Employees Worked With
Sarah Robinson
September 09, 2020
Terrible Timing - Scheduled service for 2h and it took 3.5h. Asked for a cost estimate for a specific repair topic and it was not provided during the 3.5h 3.5h. Asked for a cost estimate for a specific repair topic and it was not provided during the 3.5h More
by kai.woerner
Employees Worked With
i do not know
