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Rick Hendrick BMW

Charleston, SC

4.8
1,268 Reviews

1518 Savannah Highway

Charleston, SC

29407

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Showing 1,268 reviews

May 01, 2025

Tersesa Troutman never disappoints. She's helped me with new and used cars for my children and myself. She makes buying a car seemless and it's always a pleasure to see and work with he More

by NP
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
teresa troutman , Alex Greene, Teresa Troutman, Terry Troutman, Nicole Floegel
May 04, 2025 -

Rick Hendrick BMW responded

Np, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

April 30, 2025

Reyla and Jim helped me purchase my daughter a new to us car after her vehicle was out of commission. They knew they weren’t going to make much on us but were still extremely attentive and even followed up More

by Jonathan Campbell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reyla , Jim Story
May 02, 2025 -

Rick Hendrick BMW responded

Jonathan Campbell, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 30, 2025

The absolute best, most professional group of people I have dealt with and I have owned 35 vehicles. I am a high net worth “car guy” and my sales person James Kerr just blew me away with his knowledge, re More

by Tom
Recommend Dealer
Yes
Employees Worked With
James Kerr
May 02, 2025 -

Rick Hendrick BMW responded

Tom, we are so happy to read such a great review about Rick Hendrick BMW! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 30, 2025

Hendrick is spelled PROFESSIONAL. They impress me every time. I left completely satisfied as always. Thanks Nicole. More

by michael.storrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel
May 02, 2025 -

Rick Hendrick BMW responded

Hi Michael.storrie, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have an amazing day!

April 28, 2025

Just worked with James Kerr to buy my first car on my own and it was. BREEZE! Could not recommend him enough if you are buying a car. I will definitely be back in the future! More

by maddiegilpin22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Kerr
May 01, 2025 -

Rick Hendrick BMW responded

Maddiegilpin22, we are so happy to read such a great review about Rick Hendrick BMW! If you have any further questions, please give us a call. We're always happy to help! We hope you have a fantastic day!

April 26, 2025

Thank you so much for helping a lady in distress. We picked up a screw in our run flat tire in downtown Charleston while there on holiday. Daniel,and the service department were able to fix it and we More

by rcstubbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lee
May 01, 2025 -

Rick Hendrick BMW responded

Hi Rcstubbs, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy we could meet your expectations! We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience with us! Have an amazing day!

April 25, 2025

Daniel Lee was wonderful! He was very pleasant and helpful. Great service! He is the best! More

by Heather.C.Long
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lee
May 01, 2025 -

Rick Hendrick BMW responded

Heather.c.long, we are very happy we could provide you with a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rick Hendrick BMW! Have an amazing day!

April 25, 2025

Daniel Lee was wonderful! Great service. He was very pleasant and helpful. I would not go anywhere else to have my car fixed. He is the best!! More

by Heather.C.Long
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lee
May 01, 2025 -

Rick Hendrick BMW responded

Hi Heather.c.long, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 25, 2025

I always receive excellent service for my vehicle! The best customer service- will always come back More

by Aphort66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel, Dustin Johnson
May 01, 2025 -

Rick Hendrick BMW responded

Aphort66, we are very happy we could provide you with a positive experience! We're looking forward to your next visit with us! We hope you have a fantastic day!

April 24, 2025

Excellent service as usual from the Rick Hendrick service team, esp. my service advisor Daniel Lee. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lee
May 01, 2025 -

Rick Hendrick BMW responded

James, we are glad we could help! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

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