Rick Hendrick BMW

Clean store. Peter Stuart is an amazing Salesman. Knowledgeable, patient and keeps on smiling. Everyone we met was professional yet friendly, from the BMW Guru t Peter Stuart is an amazing Salesman. Knowledgeable, patient and keeps on smiling. Everyone we met was professional yet friendly, from the BMW Guru to the Finance Dept. can’t say enough good things about their cars, warranties, service and the dealership as a whole. More

I've been a satisfied customer for over 3 years. Recently, I had some major engine problems. Daniel Lee made the process as smooth as possible, given the difficulty encountered in diagnosing what t Recently, I had some major engine problems. Daniel Lee made the process as smooth as possible, given the difficulty encountered in diagnosing what the problems were with my car. I appreciate the frequent updates provided while my car was being serviced. And, it's always nice that when the service is completed, the car is washed and the interior cleaned. More

Awesome service as usual. Thank you for taking such great care of our vehicles. Always fantastic. Thank you for taking such great care of our vehicles. Always fantastic. More

Received excellent service on my vehicle. Staff were very helpful, and extra compliments to Max Hardin for his tech assistance. Staff were very helpful, and extra compliments to Max Hardin for his tech assistance. More

Repeat customer. Great smooth experience. Todd Taylor and Teresa Troutman are great. Would definitely recommend Great smooth experience. Todd Taylor and Teresa Troutman are great. Would definitely recommend More

The customer service was great! I was kept informed at each step and the repairs were completed in a timely manner! I was kept informed at each step and the repairs were completed in a timely manner! More

The service staff member provided appropriate assistance and was extremely efficient to ensure I received the support I needed! and was extremely efficient to ensure I received the support I needed! More

Repeat customer. Teresa Troutman and Todd Taylor are great. The whole process was smooth, fast and exciting. I would definitely recommend to friends and Teresa Troutman and Todd Taylor are great. The whole process was smooth, fast and exciting. I would definitely recommend to friends and More

Very pleased with the service advisor. Only issue; no one treated me or asked if they could help. There were at least 4 advisors sitting there. Only Ali saw me and stated she would be with Only issue; no one treated me or asked if they could help. There were at least 4 advisors sitting there. Only Ali saw me and stated she would be with me shortly. Technician video of inspection was good. All in all pleased. More

Alli takes the time to get to know my family and is responsive to my schedule. Expensive service and diagnostics is always stressful, but she makes it easier. I appreciate the video walkthrough by th responsive to my schedule. Expensive service and diagnostics is always stressful, but she makes it easier. I appreciate the video walkthrough by the service technician, showing me problem areas and explaining the repair options. Its never fun to have to bring the car in for repairs, especially when the parts are so expensive and often come from Germany, but the service team at Rick Hendrick BMW makes it bearable. More