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Rick Hendrick BMW

Charleston, SC

4.8
1,298 Reviews

1518 Savannah Highway

Charleston, SC

29407

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Showing 1,298 reviews

May 28, 2025

Kevin & I are thrilled with our X5 and 330i just purchased both from Allison at Hendricks BMW. Allison made this process so easy and trouble free. She is very knowledgeable in the field and I high More

by Momncj2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allison Barry
May 29, 2025 -

Rick Hendrick BMW responded

Momncj2, thank you for your kind words and this wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

May 26, 2025

Easy, professional, clean dealership, communication is great, knowledge is better, comfortable waiting area and they do the job right!! More

by wdex3k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Prescott, the best, Terry Troutman, Alli Mattison
May 28, 2025 -

Rick Hendrick BMW responded

Wdex3k, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

May 23, 2025

Upfront, honest and willing to work to keep your business. I was treated as though my business was important to them and not like I was "just another client with no other option". We ordered our X3 More

by lpspaide
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Greene, Trae Glidewell, Allison Barry
May 24, 2025 -

Rick Hendrick BMW responded

Lpspaide, it's experiences like yours that really keep us motivated! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rick Hendrick BMW! Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day!

May 22, 2025

I just purchased my new 2025 custom Trail Boss with Adam Olson and I couldn't be more happy and satisfied!! Thanks Adam for your top tier service. Thanks John Harris More

by Harrisjw1964
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Olson
May 24, 2025 -

Rick Hendrick BMW responded

Harrisjw1964, we really appreciate your positive review! We hope you have a fantastic day!

May 22, 2025

Nicole was great! She is always courteous, informative and knowledgeable. She makes the visit easy. More

by Ieesha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel
May 24, 2025 -

Rick Hendrick BMW responded

Ieesha, thanks for your praise and kind comments about our team. If you're ever in need of more help, please let us know! Have a wonderful day!

May 22, 2025

John Fulp & Trae Glidewell --> Great employees and a great sales & finance team John found the X3 I wanted so quickly and Trae was super efficient More

by Brian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Fulp, Trae Glidewell
May 24, 2025 -

Rick Hendrick BMW responded

Hi Brian, thank you so much for your positive comments about Rick Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 21, 2025

The service team is top notch in my book. Most of the time I usually work with either Dustin Johnson , or Nicole Floegel. They always greet me with a smile and are super knowledgeable when it More

by icetrae423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel, Dustin Johnson
May 24, 2025 -

Rick Hendrick BMW responded

Icetrae423, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick BMW. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

May 21, 2025

Very disappointed. Was told it was being worked on and would be ready soon. I was dropped off and found out they hadn't even started working on it. When I finally pi More

by bstanley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alli Mattison
May 24, 2025 -

Rick Hendrick BMW responded

Bstanley, We always want our customer's experiences with us to be the best, and would like to discuss this with you further. At your convenience, please contact our Service Manager, Jared Young at 843-763-8403. Thank you for your time and we look forward to hearing from you soon.

May 20, 2025

Always a pleasure and so easy working with my salesman Tom Heater. We have worked with him for over 20 years and he is always so knowledgeable, friendly and professional. I highly recommend. More

by Lynne G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
My husband said Seth was great in finance, Tom Heater, Nicole Floegel
May 24, 2025 -

Rick Hendrick BMW responded

Lynne G, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 20, 2025

This was our first time at this Dealership. The service was exceptional. Our service advisor was professional, friendly and answered all of our questions. The vehicle was promised as delivered! More

by MG1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lee
May 24, 2025 -

Rick Hendrick BMW responded

Hi Mg1, thank you so much for your positive comments about Rick Hendrick BMW! Please don't hesitate to reach out if there's anything additional we can do for you. Have a wonderful day!