
Rick Hendrick BMW
Charleston, SC
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Kevin & I are thrilled with our X5 and 330i just purchased both from Allison at Hendricks BMW. Allison made this process so easy and trouble free. She is very knowledgeable in the field and I high purchased both from Allison at Hendricks BMW. Allison made this process so easy and trouble free. She is very knowledgeable in the field and I highly recommend going to see her for your next purchase. More
Easy, professional, clean dealership, communication is great, knowledge is better, comfortable waiting area and they do the job right!! great, knowledge is better, comfortable waiting area and they do the job right!! More
Upfront, honest and willing to work to keep your business. I was treated as though my business was important to them and not like I was "just another client with no other option". We ordered our X3 business. I was treated as though my business was important to them and not like I was "just another client with no other option". We ordered our X3 and the communication regarding the progress of the build was excellent. Our time with finance was well spent. The options were explained and customized for our personal needs. The BMW genius was great explaining the new systems and changes since our last vehicle.Looking forward to learning all about our new X3! More
I just purchased my new 2025 custom Trail Boss with Adam Olson and I couldn't be more happy and satisfied!! Thanks Adam for your top tier service. Thanks John Harris Olson and I couldn't be more happy and satisfied!! Thanks Adam for your top tier service. Thanks John Harris More
John Fulp & Trae Glidewell --> Great employees and a great sales & finance team John found the X3 I wanted so quickly and Trae was super efficient great sales & finance team John found the X3 I wanted so quickly and Trae was super efficient More
The service team is top notch in my book. Most of the time I usually work with either Dustin Johnson , or Nicole Floegel. They always greet me with a smile and are super knowledgeable when it Most of the time I usually work with either Dustin Johnson , or Nicole Floegel. They always greet me with a smile and are super knowledgeable when it comes to letting me know the status and what's going on with my vehicle. For this visit, Nicole was able to work her magic along with the service team mechanics to get me in and out as soon as possible. My overall experience working with the service team has always been a 10 out of 10! Additionally, I've been coming to this dealership for years and have bought several vehicles from them. Without a doubt, all of the staff are tremendously helpful, knowledgeable and courteous. I would recommend this facility to everyone I know looking to purchase a new vehicle. More
Very disappointed. Was told it was being worked on and would be ready soon. I was dropped off and found out they hadn't even started working on it. When I finally pi Was told it was being worked on and would be ready soon. I was dropped off and found out they hadn't even started working on it. When I finally picked it up days later, 2 malfunction alerts appeared on my display the following day. More
Always a pleasure and so easy working with my salesman Tom Heater. We have worked with him for over 20 years and he is always so knowledgeable, friendly and professional. I highly recommend. Tom Heater. We have worked with him for over 20 years and he is always so knowledgeable, friendly and professional. I highly recommend. More
This was our first time at this Dealership. The service was exceptional. Our service advisor was professional, friendly and answered all of our questions. The vehicle was promised as delivered! The service was exceptional. Our service advisor was professional, friendly and answered all of our questions. The vehicle was promised as delivered! More