Rick Hendrick BMW

Robby Barnes was my service advisor, he was great at explaining everything to me, made sure everything was done, and worked to get car done before I needed it back to make sure my plans were not messed explaining everything to me, made sure everything was done, and worked to get car done before I needed it back to make sure my plans were not messed up. Can’t ask for anything else! More

From the person that greeted me, to my service advisor, to the system that kept me informed of progress, to the waiting with comfortable chairs and snacks, to the efficient check out —- the entire experien to the system that kept me informed of progress, to the waiting with comfortable chairs and snacks, to the efficient check out —- the entire experience was perfect! More

Great service, time was spent with me to get the new car personalized for me, and show me how to use the electronics. personalized for me, and show me how to use the electronics. More

Great customer service. Highly recommend their service department. Resolved all the issues with my 2019 530i BMW Highly recommend their service department. Resolved all the issues with my 2019 530i BMW More

Rick Hendrick BMW was excellent. Our salesperson, Sam Morrow, did a great job at informing us about the features and options on our car. Great experience! Our salesperson, Sam Morrow, did a great job at informing us about the features and options on our car. Great experience! More

Stopped by to look at the X3 & X5. Were were just going to look but we ended up going further after Kevin Vidol took us around the lot. We decided the X3 was better for us but they d Were were just going to look but we ended up going further after Kevin Vidol took us around the lot. We decided the X3 was better for us but they did not have the paint and interior combination that we wanted. After much searching, Kevin found the one we wanted in Atlanta. We worked up the deal with Kevin finding us an additional discount. We waited 5 days for the X3 to come in. We like it except for the learning curve with the controls. May have to come in again for some more instructions. More

Nicole Floegel in the service department is the most incredible service advisor I have ever dealt with. Out of all the different brands I have owned, Nicole, at Rick Hendrick BMW, is solely responsible incredible service advisor I have ever dealt with. Out of all the different brands I have owned, Nicole, at Rick Hendrick BMW, is solely responsible for me wanting to continue to drive a BMW. There is nothing more frustrating than purchasing an expensive car and consistently receiving poor service. Well Nicole has restored my faith in the service industry and I will never own a different brand. Her communication and willingness to provide exceptional and unforgettable customer decide every single time is nothing short of spectacular. I highly recommend Nicole and Rick Hendrick BMW. More

I recently purchased a BMW X6 and had an outstanding experience thanks to Tristan and manager Jack. I drove 4 hours from North Carolina, and Tristan went above and beyond by waiting for me and making su experience thanks to Tristan and manager Jack. I drove 4 hours from North Carolina, and Tristan went above and beyond by waiting for me and making sure everything was ready when I arrived. From start to finish, Tristan was patient, kind, and extremely knowledgeable about the BMW brand. He took the time to answer all of my questions without any pressure and made sure I felt confident in my decision. Jack was also fantastic—very professional, helpful, and made the overall experience even better. Their teamwork, professionalism, and genuine care made the entire process smooth and well worth the trip. If you’re considering a BMW, I highly recommend asking for Tristan and Jack—you’ll be in great hands. More

Allison Barry is the absolute best! She was very knowledgeable, flexible, and personable. She helped me find the best fit for my needs and price range. I love it! She was very knowledgeable, flexible, and personable. She helped me find the best fit for my needs and price range. I love it! More