Rick Hendrick BMW
Charleston, SC
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The sale guy, Steven, was good. Can’t trust the number that Eric will present you. Shuffling numbers, presenting you with a trade value that has the sales tax and your first payment Can’t trust the number that Eric will present you. Shuffling numbers, presenting you with a trade value that has the sales tax and your first payment baked in it. Your payment includes some warranty products that they sell whether you agreed to it or not. You will only find out too late with you meet the rude finance guy that will ask you, as you try to understand the misrepresentation of the numbers, if you would like to sign or not as the dealership is closed and he wants to go home! I contacted the general manager but no reply. Terrible experience and will never buy from or refer to again. More
Always receive excellent and timely service. Some people feel like dealerships charge more but I never feel like I’m being ripped off. In fact, my experience has been the opposite. I’ve had the Some people feel like dealerships charge more but I never feel like I’m being ripped off. In fact, my experience has been the opposite. I’ve had the pleasure of Tyler Morris being my service advisor on several occasions, and I have complete confidence and trust in the advice he gives me. More
Rick Hendrick BWM lives up to its superb reputation once again. Sam Morrow is an outstanding Client Advisor and a great ambassador for the brand. I like the fact that he guides you through process with abso again. Sam Morrow is an outstanding Client Advisor and a great ambassador for the brand. I like the fact that he guides you through process with absolute respect for your time. Simplify your life and call Sam if a new BMW is on your list. Robert T. More
Roman did an excellent job with great follow up. He kept me informed without me having to call in to check on my vehicle. Went above and beyond. He kept me informed without me having to call in to check on my vehicle. Went above and beyond. More
Best experience of my life. Patrick helped us find a fuel efficient and stellar vehicle. My wife and I love our new BMW. #firstBMW Patrick helped us find a fuel efficient and stellar vehicle. My wife and I love our new BMW. #firstBMW More
Gas prices were killing us, so we decided to look at EV's. Patrick our sale person heloed us find the practicality of a plug in hybrid. We bought a 330e and absolutely love it. Thank Patrick, thank you EV's. Patrick our sale person heloed us find the practicality of a plug in hybrid. We bought a 330e and absolutely love it. Thank Patrick, thank you Strom and thank you to entire Hendrick team, for helping in the amazing purchase. More












