Rick Hendrick BMW

First time at the service department Charleston BMW Very impressive! From my initial contact to the delivery of my serviced vehicle, I was kept up to date on what was happening. As a first time BMW ow Very impressive! From my initial contact to the delivery of my serviced vehicle, I was kept up to date on what was happening. As a first time BMW owner, I'm just learning about my vehicle. I appreciate the way they listened to my concerns, and the steps taken to rectify the concerns. More

My first time here, great customer service My service advisor Sara is great. Sara kept me up to date with the service that was being provided for my car. Rick Hendrick BMW is blessed to have Sa My service advisor Sara is great. Sara kept me up to date with the service that was being provided for my car. Rick Hendrick BMW is blessed to have Sara. More

Rick Hendrick's BMW Service is always great at Rick Hendrick's BMW. They responded quickly to a potential problem and got me in the same day. Thanks guys!! Charlotte Service is always great at Rick Hendrick's BMW. They responded quickly to a potential problem and got me in the same day. Thanks guys!! Charlotte More

Tire Replacement, Vehicle Service They did a great job in a timely fashion, as they always do. I would not hesitate to purchase another vehicle from Rick Headrick BMW, They did a great job in a timely fashion, as they always do. I would not hesitate to purchase another vehicle from Rick Headrick BMW, More

Service x1 Very Happy Tyler and Yuri very professional and cared about my business. Honesty and fast service with advice without sales pressure. The way Bmw shou Very Happy Tyler and Yuri very professional and cared about my business. Honesty and fast service with advice without sales pressure. The way Bmw should be More

Found a car I love and was able to close deal and drive away Was able to quickly identify car I wanted. Able to quickly consummate the deal with the extras I wanted. The "genius" Isabella was extremely helpful i Was able to quickly identify car I wanted. Able to quickly consummate the deal with the extras I wanted. The "genius" Isabella was extremely helpful in squaring me away with the electronics More

Service Excellent. Work with getting fix on time and helpful with all details. The vehicle was taken into service right away and returned when i was told tha Excellent. Work with getting fix on time and helpful with all details. The vehicle was taken into service right away and returned when i was told that it would be finished; everyone eas bery polite and knowledgeable about wrke needed More

3 mechanical issues covered by warranty on 2013 vehicle Service dept. Is always on the ball! They're friendly, understanding, knowledgeable and expeditious. They check if warranty covers issues; and call o Service dept. Is always on the ball! They're friendly, understanding, knowledgeable and expeditious. They check if warranty covers issues; and call owner with estimates of charges. Loaner vehicles are available. Also, I have noticed same employees over past 7 years... that says something to me about the company & its management. Glad to have purchased this car from Hendrick BMW. More

Outstanding Service Department The service department is top notch. I had the good fortune to work with Sara Robinson during my most recent visit. In addition to being very friendly The service department is top notch. I had the good fortune to work with Sara Robinson during my most recent visit. In addition to being very friendly, Sara made sure that I was taken care of when my car took a little longer to repair. I look forward to working with Sara again in the future! More

Prompt professional and courteous service First class team who go the extra mile for their customers. Adapt to your needs and are excellent at keeping you informed of status and up to date in First class team who go the extra mile for their customers. Adapt to your needs and are excellent at keeping you informed of status and up to date information. More