Rick Hendrick BMW
Charleston, SC
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Need to write another great review! I keep my new BMW at my condo on Seabrook Island, SC which is an alternate work location for me. I am there 10 days per month. While I was at my home in Ohio, both my lic my condo on Seabrook Island, SC which is an alternate work location for me. I am there 10 days per month. While I was at my home in Ohio, both my license plates and car cover came in. Tom Heater personally drove to my condo which is a long way away and personally put the license plate and cover on my car. As far as I am concerned. he went above and beyond the call of duty and I appreciated it very much. He gave me peace of mind. I am very appreciative. I am sure he had better things to do that day! More
Fast service on a flat tire, washed the car and I was on the road again. Easy to make appointment, squeezed me in. Would definitely return for any additional service. the road again. Easy to make appointment, squeezed me in. Would definitely return for any additional service. More
Great car and great experience with the sales and finance representatives. You have our future business for sure. Luke was extremely helpful! Very happy with our BMW! Luke helped us pick the right car for representatives. You have our future business for sure. Luke was extremely helpful! Very happy with our BMW! Luke helped us pick the right car for our needs. Thank you More
Stephen and John did a great job and I’m satisfied with my experience. They made the car buying experience painless and smooth and made sure I felt comfortable. my experience. They made the car buying experience painless and smooth and made sure I felt comfortable. More
In my lifetime, I have never enjoyed a dealership more than this. They go above and beyond the call of duty with service. I have just leased my second BMW convertible and both Tom and Alex scoured the ear than this. They go above and beyond the call of duty with service. I have just leased my second BMW convertible and both Tom and Alex scoured the earth to find my car. My expectation, because of the chip shortage was three to four months wait. Their service department is also fantastic. I can take my computer and work and make phone calls in a relaxing and private environment. I could not recommend them enough. More
Its a very friendly environment. Mr.Todd and Strom were really helpful in making sure happy and I understood all of my paperwork. They are an awesome group of people. really helpful in making sure happy and I understood all of my paperwork. They are an awesome group of people. More
I went in to Rick Henderson BMW to look at a used vehicle that I found online. I walked in to look at the car and it was filthy, not a great start. However after a test drive I decided I liked the car, we sa that I found online. I walked in to look at the car and it was filthy, not a great start. However after a test drive I decided I liked the car, we sat down and started going through negotiations, we arrived at a fair price and I signed an intent to buy. The salesman assured me he would place a sold sign on the car and I would be able to pick it up later in the week. We got financing lined up and I went in to pick up the car the next day only To find out they sold the car to another buyer. If this is how they treat Active duty military I want no part of giving them my business and I will tell anybody else who I talk to to do the same. More
It’s always a pleasure being served by the staff at BMW! Friendly, always willing to help, great customer service and love the videos of work needing to be done. I don’t take my car any place else. Friendly, always willing to help, great customer service and love the videos of work needing to be done. I don’t take my car any place else. More










