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Rick Hendrick BMW

Charleston, SC

4.9
1,625 Reviews

1518 Savannah Highway

Charleston, SC

29407

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1,625 Reviews of Rick Hendrick BMW

November 12, 2026

Service was excellent! Wait time was minimal and the overall customer experience was easy and fast! More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Chaderton
November 11, 2026

The staff are professional, knowledgeable, and friendly. The dealership is very organized and very clean. The waiting area is spacious, offers a variety of seating possibilities and has a well stocked coffe More

by ntmakes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Barnes
November 10, 2026

We had Hunter helping us buy a new M340i. He was able to get us a great price and great rate that was within our budget. And most importantly it was quick! It was only a couple hours to get e More

by mrscarolineperez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trae Glidewell, Hunter Lappen
Nov 11, 2026 -

Rick Hendrick BMW responded

Thank you for the fantastic review! We’re so glad Hunter Lappen and Trae Glidewell made your M340i purchase such a smooth and stress-free experience. It’s wonderful to hear they were able to find a great price and rate that worked within your budget while keeping the process quick and enjoyable. Congratulations on your new M340i! We appreciate you choosing Rick Hendrick BMW and hope you love every moment behind the wheel!

November 09, 2026

Teresa Troutman always takes great care of me and I'm so thankful for her help! She makes the process seamless and simple! More

by jomandaleviner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teresa Troutman
Nov 11, 2026 -

Rick Hendrick BMW responded

Thank you for the wonderful review! We’re so glad to hear Teresa Troutman continues to take such great care of you. Making the process seamless, simple, and stress-free is exactly what we strive for, and we’re happy Teresa consistently delivers that experience. We truly appreciate your continued trust in Rick Hendrick BMW and look forward to working with you again!

November 06, 2026

Mike Paschos made the buying experience incredibly easy. My family and I will be back for all of our BMW purchases. More

by Adamw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Greene, Trae Glidewell, Mike Paschos
Nov 09, 2026 -

Rick Hendrick BMW responded

Adam, thank you for trusting Rick Hendrick BMW Charleston with your family’s BMW purchases. Mike Paschos, Alex Greene, and Trae Glidewell are glad the process felt easy from start to finish. We look forward to seeing the whole family again soon.

November 05, 2026

I've had great experiences at Rick Hendrick, from sales to service, it's been great. The service dept has been wonderful, my vehicle is still under warranty so I ahven't paid anything for service. The loan More

by salesmandoug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alli Mattison, Maxwell Hardin
Nov 09, 2026 -

Rick Hendrick BMW responded

Thank you for the great review, and for being part of the Rick Hendrick BMW Charleston family across both sales and service. Alli Mattison and our service team are happy your visits have gone smoothly, and it’s great to hear the loaner program has helped. Drive safe, and we’ll see you at your next visit!

November 04, 2026

I have been a loyal customer of both the sales and service departments for nearly 14 years, and I keep coming back for a reason! The service is always outstanding. I especially want to highlight Jared More

by soler.kat
Recommend Dealer
Yes
Employees Worked With
Terry Troutman, Jared Young, Alli Mattison
Nov 06, 2026 -

Rick Hendrick BMW responded

Thank you for the loyalty and the 5-star review! Nearly 14 years with Rick Hendrick BMW Charleston means the world to us. Jared and our service team take pride in keeping communication clear and honest, so it’s great to hear that comes through. We’ll look forward to your next visit.

November 03, 2026

Worked with Sam Morrow in sales and the entire process went very well, from test drive to signing paperwork to driving home in our new X3. I would rate Sam a solid '12' on a scale of 1-10! Mason from the More

by bobmo910
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Morrow
Nov 05, 2026 -

Rick Hendrick BMW responded

Congratulations on your new X3, and thank you for the great review! A “12” on a scale of 1 to 10 is a rating we will happily accept for Sam Morrow, and we are glad Mason from our Genius team got everything synced up. Safe travels as you enjoy it.

November 03, 2026

I went to the dealership just to look. Sam provided a great sales pitch and soon enough I was purchasing a vehicle! What a pleasure it was to work with him. I also appreciate Tobias’ ou More

by mariacalderon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Lowry and Tobias Jordan, Sam Morrow
Nov 05, 2026 -

Rick Hendrick BMW responded

Maria, some of the best purchases begin with “just looking”! Thank you for the wonderful review. We are happy Sam made your visit to Rick Hendrick BMW Charleston such a pleasure, and that Tobias’s tech walkthrough and Andrew’s smooth paperwork rounded it out so well. Thank you for trusting us with your new BMW.

November 03, 2026

Had a GREAT EXPERIENCE with Sam (John Morrow) in purchasing my new 2027 BMW. IT COULDNT HAVE GONE SMOOTHIER. He made me comfortable in choosing exactly what I did & didn't want in my new car. Ma More

by divervonne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Morrow
Nov 05, 2026 -

Rick Hendrick BMW responded

Yvonne, congratulations on your new 2027 BMW! Thank you for such an enthusiastic review. It means a lot that Sam Morrow listened closely, asked the right questions, and helped you build exactly the car you wanted. We truly appreciate you recommending him and our team to your friends. Enjoy every minute behind the wheel.

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