Rick Hendrick BMW

Prompt professional and courteous service First class team who go the extra mile for their customers. Adapt to your needs and are excellent at keeping you informed of status and up to date in First class team who go the extra mile for their customers. Adapt to your needs and are excellent at keeping you informed of status and up to date information. More

Fantastic Experience I purchase a Certified Pre-Owned BMW and was amazed at the level of service and professionalism from everyone involved. The entire staff made this a I purchase a Certified Pre-Owned BMW and was amazed at the level of service and professionalism from everyone involved. The entire staff made this a very enjoyable and satisfying experience and I will recommend them to anyone that needs a new or pre-owned car. Thank you Rick Hendrick BMW!!! More

Service visit Kirk was very helpful in coordinating the rental car drop off and double checking the insurance so that I didn’t have any charges for my new tire that Kirk was very helpful in coordinating the rental car drop off and double checking the insurance so that I didn’t have any charges for my new tire that was ruined in one of the many potholes in Charleston. More

Easy and fast. Andrew did a great job of not only accommodating my lease return, but finding me a replacement. It was a very easy transition and experience. Andrew did a great job of not only accommodating my lease return, but finding me a replacement. It was a very easy transition and experience. More

Excellent Service !Professional and knowledgeable Excellent Service ! Professional and knowledgeable employees! Would highly recommend Hendrick’s BMW! 10 out of 10 in all areas ! Terri, Andrew and Excellent Service ! Professional and knowledgeable employees! Would highly recommend Hendrick’s BMW! 10 out of 10 in all areas ! Terri, Andrew and Greg assets to Dealership! More

Excellent and professional from the first to the last contact. He followed up as he promised. Helped with warranty and treated me with respect. Excellent contact. He followed up as he promised. Helped with warranty and treated me with respect. Excellent More

Recent Service I don't believe I ever heard anyone myself included of bad service here. Service advisors are a class act. The only complaint I have had or heard is p I don't believe I ever heard anyone myself included of bad service here. Service advisors are a class act. The only complaint I have had or heard is price of the service. However, guess if you can't afford the service, you should sell your car. More

Prompt, extremely genuine and courteous service staff We were genuinely greeted when we first arrived, and were quickly matched to a service advisor who worked with us from the beginning of the service pr We were genuinely greeted when we first arrived, and were quickly matched to a service advisor who worked with us from the beginning of the service process to the conclusion of it. Sara was our contact, and the experience was 100% excellent. Repairs were done within a very reasonable timeframe, and our BMW was back on the road in like-new condition. More

Great service experience. The run flat Michelin tires seemed expensive by the front end alignment was excellent. Service manager did a great job explaining everything. seemed expensive by the front end alignment was excellent. Service manager did a great job explaining everything. More

Another good experience BMW Charleston service is consistently timely, courteous, and professional. What more do you want? Oh, the snack beverage service doesn’t include deca BMW Charleston service is consistently timely, courteous, and professional. What more do you want? Oh, the snack beverage service doesn’t include decaf coffee. Problem? Nope. An employee offered to get me a decaf from her personal machine in her office. Good stuff! More