Rick Hendrick BMW

When I first went to the dealership I told Terry what I was looking for and my timeframe for buying. He did a great job of keeping me informed without over communicating. Upon finding the right vehicle h was looking for and my timeframe for buying. He did a great job of keeping me informed without over communicating. Upon finding the right vehicle he facilitated the sale process and delivery with aplomb. More

Tom Heater and Andrew Robinson took great care of me! Tom researched and found the exact car that I wanted and I had it very quickly! There was never any pressure put on me as they want me as a custom Tom researched and found the exact car that I wanted and I had it very quickly! There was never any pressure put on me as they want me as a customer for a very long time. Thanks ! More

Excellence Rick Hendrick BMW is the benchmark standard for what a car dealer should strive for and achieve. In a single word "excellence" describes the entire bu Rick Hendrick BMW is the benchmark standard for what a car dealer should strive for and achieve. In a single word "excellence" describes the entire buying experience at Rick Hendrick BMW. Each of the individuals we dealt with were professional, honest, knowledgeable, courteous and friendly. Stephen Hildenbrand was amazing to deal with. Stephen was forthright, expert and did his absolute best to help us purchase a car that was right for us. More

Great experience. Honest and fast trade in value and work with my budget to get the car I wanted. On top of that, got a great loan term with low interest rate and a goodie bag! BMW Hendricks rocks!! with my budget to get the car I wanted. On top of that, got a great loan term with low interest rate and a goodie bag! BMW Hendricks rocks!! More

Excellent Experience I had a great experience buying my first BMW. John Fulp was personable, extremely knowledgeable, and genuinely concerned about my happiness and satisf I had a great experience buying my first BMW. John Fulp was personable, extremely knowledgeable, and genuinely concerned about my happiness and satisfaction. He kept me informed in a very professional manner and was always quite upbeat, cheerful and pleasant. More

Tom was a great salesperson. The dealers process for closing the sale took forever - 3 hours or more. We have a new Lexus and did the closing in an hour closing the sale took forever - 3 hours or more. We have a new Lexus and did the closing in an hour More

Excellent service. Got me in the day I called as it is my primary vehicle. They were able to quickly fix my issue and got me on my way with a clean car. my primary vehicle. They were able to quickly fix my issue and got me on my way with a clean car. More

Oil Change Great experience always. Everyone is very friendly and accommodating. Forgot name of lady I worked with, but she was very good. Love the complimen Great experience always. Everyone is very friendly and accommodating. Forgot name of lady I worked with, but she was very good. Love the complimentary coffee and separate work areas in waiting area. More

Teresa was SUCH a pleasure to work with! She represents your company in a tremendous way! I will be back and recommend her! We were so blessed to be able to work with her!! Also Nicole in the service depar your company in a tremendous way! I will be back and recommend her! We were so blessed to be able to work with her!! Also Nicole in the service department was very helpful. I appreciate her service tremendously More

last minute service call for broken runlet tire quick - efficient - helpful and clean facility they responded to my needs right away and fixed it on the spot in about one hour great team quick - efficient - helpful and clean facility they responded to my needs right away and fixed it on the spot in about one hour great team More