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Rick Hendrick BMW

Charleston, SC

4.8
1,299 Reviews

1518 Savannah Highway

Charleston, SC

29407

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Showing 1,299 reviews

April 04, 2025

Service was undeniably the best that I've had in the past 20 years with any dealership More

by pjenkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel
Apr 09, 2025 -

Rick Hendrick BMW responded

Pjenkins, reviews like this give us motivation and help us ensure we provide high-quality care. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 03, 2025

They worked me in so that I did not have to leave and come back. More

by fVan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lee
Apr 07, 2025 -

Rick Hendrick BMW responded

Hi Fvan! We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you. Have a wonderful day!

April 02, 2025

Service at Hendrick Charleston is great, Dustin Johnson, gets my vehicle services done. Great customer service. More

by telfairw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel, Dustin Johnson
Apr 04, 2025 -

Rick Hendrick BMW responded

Telfairw, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!

April 02, 2025

Hendricks auto was very good to deal with all employees where very nice and I would 100% go back More

by Shanemhart0612
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Fulp
Apr 04, 2025 -

Rick Hendrick BMW responded

Hello Shanemhart0612, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 02, 2025

Best experience buying a car ever! On time delivery, helpful sales people, and great delivery by the genius who educated us on all the technology. Finance checkout was fast and easies More

by Jill.zlogar
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teresa Troutman, Trae Glidewell, Steven Hilburn, Tristan Potter
Apr 04, 2025 -

Rick Hendrick BMW responded

Jill.zlogar, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a wonderful day!

April 02, 2025

Great service from this dealership. Attention to detail and good communication within the organization. Highly recommend. More

by Steve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Ballou, Sam Morrow
Apr 05, 2025 -

Rick Hendrick BMW responded

Steve, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 02, 2025

Helpful and honest. All the people I dealt with, sales person, sales manager, head of service, etc we’re straight forward and helpful. More

by Sbrevkin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Greene, Teresa Troutman, Terry Troutman, Tristan Potter, Christian Irelan
Apr 06, 2025 -

Rick Hendrick BMW responded

Hi Sbrevkin, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy we could meet your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Have a fantastic day!

April 01, 2025

Great service team! Always professional and courteous. We leave with a feeling we’ve been dealt with fairly and honestly More

by fredawoodward84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson
Apr 06, 2025 -

Rick Hendrick BMW responded

Fredawoodward84, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 31, 2025

While on a trip and returning to northern Virginia, we stopped by Rick Hendricks BMW to look at the new iX3 and iX5e PHEV. we met Adam Ballou and he showed us the X5. The color (Manhatten green) and Ta More

by vingilot
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Ballou, Trae Glidewell, Marley Umphlett
Apr 05, 2025 -

Rick Hendrick BMW responded

Vingilot, it's experiences like yours that really keep us motivated! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 31, 2025

I have been buying cars exclusively from this dealership and specifically with Steven Hilburn since 2019. During this time, Steven and the team at Rick Hendrick BMW have continued to show me that they under More

by Andrew Osborne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Greene, Nicole Floegel, Trae Glidewell, Steven Hilburn
Apr 04, 2025 -

Rick Hendrick BMW responded

Andrew Osborne, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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