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Rick Hendrick BMW

Charleston, SC

Overview
Reviews
Vehicles
4.9
1,460 Reviews
Call Dealership (855) 420-1133
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1518 Savannah Highway

Charleston, SC

29407

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Showing 1,460 reviews

April 21, 2026

Very organized and well run operation. Friendly and efficient staff. Good facility and waiting area for customers who wait while cars are serviced. More

by Valmyers54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Barnes
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April 21, 2026

Rick Hendrick has always been my go too and they always have the best service! I’ve never had a single complaint. More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel, Maxwell Hardin
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April 18, 2026

I brought my 2024 X3 in for a new tire. While replacing the tire they serviced the car and noticed the transmission had a leak. Came back a week later and they decided a new transmission wa More

by CarlG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Giacobe
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April 17, 2026

Daniel great to work with. .Will purchase our next car from Hendrick due to his handling of our service More

by winpkg78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lee
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April 16, 2026

Very helpful, knowledgeable staff. Easy to work with. I only have my BMW serviced at Rick Hendrick BMW. More

by cindycathcart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Barnes
Report | Print
Apr 20, 2026 -

Rick Hendrick BMW responded

Cindy, thank you for the kind words about Rick Hendrick BMW Charleston! Helpful, knowledgeable, and easy to work with is exactly the standard we hold ourselves to. We are proud to be your trusted service home and look forward to taking care of you every time!

April 16, 2026

Rick Hendrick BMW makes sales and service smooth and convenient. At my first service for my newest BMW, Daniel Lee took great care of me and had me out of my appointment before scheduled. Communication More

by hollymparker1310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lee
Report | Print
Apr 20, 2026 -

Rick Hendrick BMW responded

Holly, thank you for this wonderful review of Rick Hendrick BMW Charleston! We are so glad Daniel delivered a seamless first service experience and had you out ahead of schedule. Clear communication and efficient service are exactly what every BMW owner deserves. We look forward to taking great care of you and your BMW for many visits to come!

April 16, 2026

The Rick Hendricks BMW was everything that you would want a BMW dealership to be. The staff treated us with respect and kindness all throughout the buying process especially Mike Paschos. More

by Zachary Willis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trae Glidewell, Mike Paschos
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Apr 20, 2026 -

Rick Hendrick BMW responded

Zachary, that is exactly what we aim to be! Thank you for choosing Rick Hendrick BMW Charleston and for taking the time to share your experience. Mike and the entire team will be so glad to hear that the buying process felt respectful and welcoming from start to finish. We look forward to seeing you again!

April 15, 2026

Professional from start to finish. No sales pressure, just showed me the options and let me decide. More

by arec1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Heater
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Apr 20, 2026 -

Rick Hendrick BMW responded

That is exactly how it should be! Thank you for trusting Rick Hendrick BMW Charleston with your purchase. We believe in letting the vehicles speak for themselves and making sure you feel confident in your decision. We look forward to seeing you again!

April 14, 2026

Professional service from start to finish. IMPRESSIVE Also expert help in updating me on tech questions. More

by lambertp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Chaterton
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Apr 20, 2026 -

Rick Hendrick BMW responded

That is what we love to hear! Professional service and staying on top of the latest tech is something the Rick Hendrick BMW Charleston team takes seriously. We are glad it came through from start to finish. See you next time!

April 14, 2026

Fantastic service. I took my car for an oil change, I also told Daniel about a noise just above the computer screen. The noise was fixed, oil changed and a car wash in More

by ttaywcsk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lee
Report | Print
Apr 20, 2026 -

Rick Hendrick BMW responded

Three hours for an oil change, a diagnosed and fixed noise, and a car wash? That is a great day at Rick Hendrick BMW Charleston! Daniel and the service team clearly came through on all fronts and we are so glad everything was taken care of in one visit. We look forward to seeing you again!

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