Rick Hendrick BMW
Charleston, SC
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Well where do I start my vehicle was scheduled for service on February 27 2026 with a loaner to be provided I went in a few days early to confirm while being told there won’t be a loaner available unt service on February 27 2026 with a loaner to be provided I went in a few days early to confirm while being told there won’t be a loaner available until mid March so therefore I had to pay out of pocket for a rental once they started the work on my vehicle I was called and told I needed something that would cost $2400 more on top of the almost $1400 that I was already having to pay originally Daniel Lee quoted me $3500 but I told him forget the $1650 tires and the front rotors that he added in himself for $597 I picked my vehicle up drove it for 2 days when it started stalling on yesterday (Friday) I called Daniel Lee he asked when can you drop it off I said I can’t drive this car all the way back to Charleston with it stalling like this I’m in the Columbia area he didn’t care wasn’t concerned at all So me thinking that BMW Columbia was affiliated with Rick Hendrick I called and spoke to Mr .Edwin service manager and he had me to come in to take a look and low and behold All the money I paid because of their careless mistake my vehicle was serviced properly by Mr.Edwin and his team with no cost to me so thanks Rick Hendrick BMW and Daniel Lee for leaving my grand son and I stranded for you guys sloppy work More
I bought a car from Teresa and it was one of the best buying experiences I have had. From start to finish she had thought of everything! When I came in to sign paperwork was ready, the car was detailed, buying experiences I have had. From start to finish she had thought of everything! When I came in to sign paperwork was ready, the car was detailed, and she made sure I was good to go from the second I sat down, even had the car gased up for me. Could not recommend her more! More
Third BMW. Best experience yet. Asked salesperson for a calm and non-aggressive approach. Allison Barry was great. Understood my request and delivered. Jeff Now Best experience yet. Asked salesperson for a calm and non-aggressive approach. Allison Barry was great. Understood my request and delivered. Jeff Nowacki, manager, did the same. Provided numbers as requested. Financing process was easiest I’ve had. Staff was great. More
Kudos to everyone at Rick Hendrick BMW. The entire buying experience was a Terrific experience thanks to my sales consultant, Allison Barry. Allison was awesome and made the entire process The entire buying experience was a Terrific experience thanks to my sales consultant, Allison Barry. Allison was awesome and made the entire process very easy, including finding the exact car I was Looking for. I highly recommend He stick BMW in general and Allison Barry specifically More
My wife and I are pregnant a needed to upgrade our 3 series to an X5. We worked Mike Paschos and he was great from the start. Very professional, gave us more than a fair price for our trade in and was a series to an X5. We worked Mike Paschos and he was great from the start. Very professional, gave us more than a fair price for our trade in and was able to get us a good rate on our financing. We highly recommend going with Mike! More
Rick Hendrick BMW has some of the best client advisors I have ever met a t a car dealership. Please stop by and ask for Jerry Pannell he will do you right. have ever met a t a car dealership. Please stop by and ask for Jerry Pannell he will do you right. More
Jerry Parnell is the best. He started by showing me a video of my car and when I came into the dealership his professionalism and over the top kindness sealed the deal! He started by showing me a video of my car and when I came into the dealership his professionalism and over the top kindness sealed the deal! More










