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Rick Hendrick BMW

Charleston, SC

4.8
1,268 Reviews

1518 Savannah Highway

Charleston, SC

29407

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Showing 1,268 reviews

May 18, 2025

Outstanding experience! The service team was exceptionally friendly and knowledgeable, would highly recommend the dealership for all your needs. More

by niemantoml
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lee
May 16, 2025

Nicole Floegel is my go to service advisor at Rick Hendrick BMW. She is always pleasant, professional and thorough. Nicole stays informed about your repair work progress and provides timely service More

by korolsea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel
May 16, 2025

Easy to schedule maintenance. Great service representative Daniel Lee. Prioritized my service based on my schedule. More

by fVan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lee
May 16, 2025

Another great day at Hendricks. The team goes tge distance even at 6:00 p.m. on a Saturday! More

by phtinsurance102
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie, Alex Greene, Teresa Troutman, Terry Troutman, Nicole Floegel, Trae Glidewell, Daniel Lee, Alli Mattison
May 16, 2025

The Service Dept makes an honest effort to please. Staff is courteous & well versed in how their models work. More

by VOLKADOV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lee
May 15, 2025

The service staff are great to work with. Dustin Johnson is my Service Advisor and kept me informed all the way through my scheduled maintenance. Dustin is also my Dad’s Service Provider for More

by Paulair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson
May 15, 2025

Always very professional. Everyone is very welcoming when you arrive. The service has been excellent the past 3 years since we purchased our vehicle. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lee
May 15, 2025

Pleasant employees, always on top of things, explained work done on car, always on top of their work in progress. Very satisfied with everything. More

by dianeewells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel, Dustin Johnson
May 14, 2025

Rick Hendrick BMW does a great job. The Service advisors and managers are professional, knowledgeable, and very helpful. After sales service is what you live with after the purchase and More

by jk12647
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Greene, Nicole Floegel, Steven Hilburn
May 13, 2025

Daniel Lee was the best advisor I ever had. Would trust absolutely trust him and the dealership with my car again! More

by Holden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lee
May 15, 2025 -

Rick Hendrick BMW responded

Hi Holden, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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