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Rick Hendrick BMW

Charleston, SC

Overview
Reviews
Vehicles
4.8
1,089 Reviews
Call Dealership (855) 420-1133
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1518 Savannah Highway

Charleston, SC

29407

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Showing 1,089 reviews

November 22, 2024

Jerry Pannell was extraordinary with going over the details of the process of purchasing my vehicle. His knowledge of not just the vehicle I purchased, but also his advice on what direction about my pu More

by E Matiella
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Pannell
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November 22, 2024

My customer service experience was great. I have gotten both my Bmw vehicles serviced at Rick Hendrick BMW For over five years. I do wish, More attention was paid to detail. Minor things like More

by BmwJosh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lee
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November 22, 2024

Great experience, Tom and Alex took care of all my questions and were very professional. More

by Jtm0330
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Greene, Tom Heater
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November 20, 2024

Great place to have your car serviced. They are kind and friendly people, especially Nicole! More

by RN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel
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Nov 22, 2024 -

Rick Hendrick BMW responded

Rn, we are so happy to read such a great review about Rick Hendrick BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 19, 2024

Great place fast and prompt service, excellent staff. I would highly recommend this establishment for BMW service. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lee
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Nov 22, 2024 -

Rick Hendrick BMW responded

Mike, we're glad to hear you enjoyed your visit. We are always more than happy to assist you if anything else comes up. Take care!

November 19, 2024

Options were presented carefully and accurately, Steve was great in getting us the auto we needed. More

by InCHSSC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Hilburn
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Nov 22, 2024 -

Rick Hendrick BMW responded

Hello Inchssc, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thank you, and have a fantastic day!

November 18, 2024

Excellent experience overall. Sam Morrow, Tristan Potter, and Trae Glidewell were amazing - they were extremely knowledgeable and patient, and made the entire lease process very e More

by richgarzia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trae Glidewell, Sam Morrow, Tristan Potter
Report | Print
Nov 22, 2024 -

Rick Hendrick BMW responded

Richgarzia, we are glad we could help! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We hope you have a great day!

November 17, 2024

Great experience. The staff was very polite, efficient and accommodating. I would definitely recommend to friends and family. More

by rilic78
Recommend Dealer
Yes
Employees Worked With
James Kerr, Keaton Adams
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Nov 22, 2024 -

Rick Hendrick BMW responded

Rilic78, we are so happy to read such a great review about Rick Hendrick BMW! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 16, 2024

Super friendly and knowledgeable. I came from out of state and had a great experience. More

by dennisbendana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Ballou
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Nov 22, 2024 -

Rick Hendrick BMW responded

Hi Dennisbendana, thank you so much for your positive comments about Rick Hendrick BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 16, 2024

Excellent customer service! I was kept informed of my repair and notified immediately once completed. More

by Scottcbue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tinti
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Nov 22, 2024 -

Rick Hendrick BMW responded

Scottcbue, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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