Rick Case Hyundai Plantation

Worse experience ever. No shuttle available and I requested one when I booked. Then my wait time was over 4 hrs and my appointment was at 11:30. Then they lied No shuttle available and I requested one when I booked. Then my wait time was over 4 hrs and my appointment was at 11:30. Then they lied More

Misleading. Said they had the car until they drove us to the back lot and said we don’t have exactly the car but we have these. Drove from Weston to plantation. Said they had the car until they drove us to the back lot and said we don’t have exactly the car but we have these. Drove from Weston to plantation. Because they confirmed via a text conversation that they had the exact car I was looking for. Totally disappointed in a Rick Case dealership. Weston Rick Case is much better. More

This has been the worst experience ever! ! I came all the way to Fla to purchase a vehicle off of recommendation just to receive bad customer service. It has been 2 months since I have been r ! I came all the way to Fla to purchase a vehicle off of recommendation just to receive bad customer service. It has been 2 months since I have been riding around with temporary tags and no one seems to be able to help me in regards to my tags...so much for being treated like family. I will not recommend this dealership. More

Today was disappointing Delivered my car to me covered in bird xxxx. Fortunately Jimmy saved the day. Car should never be delivered to customer looking like that. in bird xxxx. Fortunately Jimmy saved the day. Car should never be delivered to customer looking like that. More

Tony was excellent. He answered the phone every time I called. Was professional and courteous He answered the phone every time I called. Was professional and courteous More

The service that I received today was fast and very efficient they performed great service with great customer service efficient they performed great service with great customer service More

Hands down the Best dealer ship around. From their abundance of cars to choose from, their sales professionalism, ( especially Paulo) their knowledge and overall teamwork as a dealership From their abundance of cars to choose from, their sales professionalism, ( especially Paulo) their knowledge and overall teamwork as a dealership made our experience an actual enjoyable one. Thank you so much ! More

Run! !! My family has purchased at least 12 cars from this dealer. I called today regarding abs, traction and other lights coming on while driving with my !! My family has purchased at least 12 cars from this dealer. I called today regarding abs, traction and other lights coming on while driving with my kids in the car. I was told by a very rude manager that my car is not a priority and they most definitely would not put a diagnostic in front of an engine repair. The next appointment is in April and park the car in the lot and they will get to it when they feel like it. The car doesn't even have 50k miles yet. He had zero compassion and told me in a kinda professional direction where I could go with myself! AVOID THIS PLACE AT ALL COST! They will not treat you like a best friend you'll be treated like less than s#!t on their shoes! More