
Rick Case Hyundai Plantation
Fort Lauderdale, FL
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2,588 Reviews of Rick Case Hyundai Plantation
Marty greeted us at the door. He was very helpful with answering our questions and gave us the space we needed to look around before he asked us if we would like to test drive a sonata, which we did. I l answering our questions and gave us the space we needed to look around before he asked us if we would like to test drive a sonata, which we did. I liked his helpfulness, yet not pushy. Very nice experience for buying a car. More
The day of my visit (and purchase) was very pleasant. My salesman, Andy Taylor, and finance gentleman, Ted Goldberg, couldn't have been nicer. It was a pleasure doing business with them. However, when I r salesman, Andy Taylor, and finance gentleman, Ted Goldberg, couldn't have been nicer. It was a pleasure doing business with them. However, when I returned on Wednesday, I was very disappointed to find that I could not lower my monthly payments by cancelling the service agreement I had signed. I'm sure you know how overewhelming it can be signing paper after paper during a sale. Upon re-reading these papers at home, I decided that I did not want the service contract. Upon returning to the dealership,I was told by Mike that nothing could be done to cancel the service contract and that even if it could be cancelled and the $1500 returned to me, it still wouldn't lower my monthly payments. (I didn't appreciate Mike's attitude either.) This kind of took the glow off the wonderful service I received when buying my car. I don't see why the contract couldn't be cancelled and my monthly payments reduced. It was all explained to me but I just don't think it's right. The reason I came back on Wednesday instead of sooner was that I had an appointment to Enviroguard on my car. Had I known that I only had a couple of days to cancel anything, I would have certainly come back sooner. More
everything went without any problems in leaseing my sonata i got the color i wanted and the car just became available on the day i was there it just came in the day before i highly reccomend rick case sonata i got the color i wanted and the car just became available on the day i was there it just came in the day before i highly reccomend rick case they were very patient with me getting the right price for the car i leased More
I was treated very well by Abdel and the rest of the staff. I was not once pressured to accept anything I did not want. I have to admit that my dealings with Abdel and the staff were professional and ab staff. I was not once pressured to accept anything I did not want. I have to admit that my dealings with Abdel and the staff were professional and above board. More
My previous visit from last year was not so great, but I can really say this time around the customer service was excellent and inviting. Alvaro, was helpful and patient with me. He beyond to make my visit can really say this time around the customer service was excellent and inviting. Alvaro, was helpful and patient with me. He beyond to make my visit comfortable. Jimmy and Farres was excellent assisting. The service overall was great and I would recommend a friend. More
We went to Rick Case because of a recommendation by an acquaintance. He told us that he called around to the other Hyundai dealerships and Rick Case gave him the best price. He gave his Sonata a glowing acquaintance. He told us that he called around to the other Hyundai dealerships and Rick Case gave him the best price. He gave his Sonata a glowing review so we were interested to see what Rick Case had to offer. We are pleased with our purchase and feel we got a fair deal. The staff was friendly and knowledgeable and we were pleased to work with them. More
knowledgeable, friendly staff made a lease happen in a timely yet not rushed way. i came to the dealership with a friend thinking he would lease a car and because of the hyundai program and explanation, i timely yet not rushed way. i came to the dealership with a friend thinking he would lease a car and because of the hyundai program and explanation, i left with one instead. More
I enjoyed my experience at the Fort Lauderdale dealership because it was easy and painless. Steve Marks was very nice, and not your "typical" salesmen. He was patient with me, and wa able to give me a great because it was easy and painless. Steve Marks was very nice, and not your "typical" salesmen. He was patient with me, and wa able to give me a great deal on my Sonata. I would definitely recommend this dealership to others, as well as Hyundai in general, because I have thoroughly enjoyed my experience with you all! More
It was a great experience to purchase from Rick Case FLL. Alvaro was very polite and helpful. He got us exactly what we wanted and did an excellent job explaining all the features. Jimmy also did a wonderful Alvaro was very polite and helpful. He got us exactly what we wanted and did an excellent job explaining all the features. Jimmy also did a wonderful job explaining our options and even helped us customize a plan that was perfect for us. We will recommend the dealership to all our friends and family and will be customers from now on. More