
Rick Case Hyundai Plantation
Fort Lauderdale, FL
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2,584 Reviews of Rick Case Hyundai Plantation
Excellent customer service skills more than happy to recommend Rick Case and specially Mr Joel Harrison. Thank y’all. Best regards Marta and Antoine recommend Rick Case and specially Mr Joel Harrison. Thank y’all. Best regards Marta and Antoine More
Received my complimentary service here. Quick turn around time. Knowledgeable service tech: Tom Owens helped he out with my service today. Quick turn around time. Knowledgeable service tech: Tom Owens helped he out with my service today. More
The best they was very nice and they finish my car in time thank you so much time thank you so much More
I found the service rep, Robert Labelle, to be very personable. My car was serviced properly within a reasonable amount of time. Even received a rewards discount/-a nice surprise! personable. My car was serviced properly within a reasonable amount of time. Even received a rewards discount/-a nice surprise! More
Stefano Vigil is the worst advisor at this dealer. He has poor customer service skills. He failed to update me about my car status and return my calls. He told me when I dropped my car off that it wo He has poor customer service skills. He failed to update me about my car status and return my calls. He told me when I dropped my car off that it would have to stay for the following day, which did not happen because I had to miss work on the day my car was supposed to be ready. Given that he knew about my transportation trouble, he should have called or texted me so that I could make arrangements. Because of that experience, I will not bring my car to this dealer for any future services or purchase a new car with them. I drove from Hollywood to this dealership only because my buying experience was great, and my first oil change advisor was excellent. However, this trip will be my last trip there. Unfortunately, communication was not one of his skills. More
You can’t beat their 20 year, 200,000 mile warranty! I first dealt with Juan from internet sales management who was very helpful. Then when I arrived there I met Ocean, my sales person, who was wonderfu I first dealt with Juan from internet sales management who was very helpful. Then when I arrived there I met Ocean, my sales person, who was wonderful in helping me find my 2022 Tucson. He was friendly, hardworking, and extremely knowledgeable about the cars. Jean in finance was great and made that part east. I was so happy with this dealership. Ocean has followed up the past two days to see if I had any questions about my new car. I’ve never had anyone do that when I bought a car. I appreciate the extra mile he has gone to. I highly recommend Rick Case in Plantation! More
Top notch team, very professional and experienced. Easton Jones, Houssine Belghmi and Omar Hajira are very impressive. They made it very easy for me to complete the purchase transaction. I am very hap Easton Jones, Houssine Belghmi and Omar Hajira are very impressive. They made it very easy for me to complete the purchase transaction. I am very happy with their handling of the purchase. They are great asset to the company. Well done!. More
From start to finish the transaction was professional. Sales person was friendly helpful and treated me with respect. Finance person was thorough explaining each element of finances. Sales person was friendly helpful and treated me with respect. Finance person was thorough explaining each element of finances. More