Rick Case Hyundai Plantation

Having owned Mercedes and BMW for the last 14 years, I can’t begin to explain how this dealer sucks in comparison. From the phone call to schedule the service, to walking into the dealership, the custome can’t begin to explain how this dealer sucks in comparison. From the phone call to schedule the service, to walking into the dealership, the customer service is zero!! More

Everything was good Excellent customer service Great dealership environment Friendly staff Very helpful Great experience dealership environment Friendly staff Very helpful Great experience More

It is sad when professionals have to blatantly lie to cover their incompetence. So is the case with Rick Case Plantation Service department from their manager to Robert the Service Advisor. When told the cover their incompetence. So is the case with Rick Case Plantation Service department from their manager to Robert the Service Advisor. When told there was only one car in the household, we’re told not eligible for loaner car because it was not a mechanical issue. When asked to drive the car without air conditioner until part arrived, my husband explained, I am a Cancer survivor whose right lung was adversely affected. Facing breathing challenges with Florida’s weather. Nothing! Not only were we assured with a loaner car, the part came in, lied when it came in and a week later my husband and I are without our car. This is tragic. . More

Excellent service and professional performance. We were very happy and will use them again. Thanks We were very happy and will use them again. Thanks More

Jim was wonderful I was in and out of there in two hours he did a great job on my car and he gave me a beautiful car wash he did a great job on my car and he gave me a beautiful car wash More

I brought my car in for maintenance. Everyone who worked there was courteous and competent. I so appreciate good manners/courtesy. It was a wonderful experience. I highly recommend this Everyone who worked there was courteous and competent. I so appreciate good manners/courtesy. It was a wonderful experience. I highly recommend this dealership. More

I have had nothing but the poorest service here when servicing my car. Today with a lease buyout was no exception. I guess letting the general manager have to finally handle it because we walked out wa servicing my car. Today with a lease buyout was no exception. I guess letting the general manager have to finally handle it because we walked out was the way to go. My fourth Hyundai. And sales person was unable to do anything and the guy who came after him was so rude, we left. We did our due diligence before we arrived. Knew our buyout price. It’s important to be educated. Saved us approx $1,100 in a ridiculous “safety fee”. Low mileage car. Still under the warranty but apparently they think what they make is not safe after three years or are padding. It never should have gotten to the general manager for such a simple thing. More

I go to Jimmy when i need to get any services done on my car. He is always a great help and he's a good guy car. He is always a great help and he's a good guy More

Salesman quoted us numbers but which we agreed to but during signing for the very last document which was the lease they had inflated numbers. Don’t buy from them or watch your back or they will rip you during signing for the very last document which was the lease they had inflated numbers. Don’t buy from them or watch your back or they will rip you off like they did us. Very sad and deceptive practice on their part. Worst part is we were repeat customers on top of it. More