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Great experience at Bob Frensley Jeep I felt Shawn van Sickel and the team at Bob Frensley treated me with courtesy and respect and gave me an excellent deal on a 2015 Renegade Trailhawk. I felt Shawn van Sickel and the team at Bob Frensley treated me with courtesy and respect and gave me an excellent deal on a 2015 Renegade Trailhawk. I visited two other dealerships in Illinois and Missouri as I searched for the right vehicle and would highly recommend sales team members Shawn or Diana Kizer to anyone looking to have a pleasant automobile buying experience. More

Awesome experience! We found a Jeep online that we fell in love with. Diana Kiser contacted us immediately and did absolutely everything she could to help us. We came up We found a Jeep online that we fell in love with. Diana Kiser contacted us immediately and did absolutely everything she could to help us. We came up the next day and she put us with our salesman Jason Whittle. He was very knowledgeable about the vehicle we chose. He also took his time to show us all the features. The process was quick and easy and we would definitely do business here again! More

very easy process I applied online with Diana Kizer the night before. I showed up after a morning meeting and she immediately put me with Terry Elam. He and the Finance I applied online with Diana Kizer the night before. I showed up after a morning meeting and she immediately put me with Terry Elam. He and the Finance mgr. quickly got me into the vehicle they showed me after i told them what i wanted. Everyone from sales, service and office staff that was involved was very polite and efficient. Even got greeted with a big hug from the owner Jennifer Frensley. My wife wants another car soon and i plan on getting it there. Even shopped for it the following Monday when i brought the truck back in for accessories. Ronald Stanley Ron Stanley Electric More

Great dealership with very friendly staff! My wife and I bought a 2014 Jeep Wrangler from here in November of 2014 and we wanted to upgrade to a hard top and electronic windows and doors. I did My wife and I bought a 2014 Jeep Wrangler from here in November of 2014 and we wanted to upgrade to a hard top and electronic windows and doors. I did instant chat and called up and was told about a Freedom edition they had that just came off the truck. My wife and I went straight up there after work and ended up leaving with the 2016 Freedom Edition Oscar Mike Jeep. More then pleased with the customer service. We will continue to buy from Bob Frensley in the future. More

First Time Buyer I could not be happier with my vehicle or the purchase process at Bob Frensley's. Great experience for a first-time buyer. Terry Elem and Don Duke mad I could not be happier with my vehicle or the purchase process at Bob Frensley's. Great experience for a first-time buyer. Terry Elem and Don Duke made the experience comforting and enjoyable. I would highly recommend. More

Car Purchase It has been a long time since I have bought a car and typically HATE going to a dealer. I purchased a used vehicle today from Bob Frensley and had th It has been a long time since I have bought a car and typically HATE going to a dealer. I purchased a used vehicle today from Bob Frensley and had the BEST experience. Johnny is an excellent salesperson and has been VERY helpful. Thanks to everyone at Bob Frensley for giving me a new outlook on car dealerships and I recommend them to everyone! More

I had a wonderful experience When I went to dodge I originally went to get my challenger serviced. But I pulled off the lot in a brand new 2015 dodge charger thanks to Jason Whitt When I went to dodge I originally went to get my challenger serviced. But I pulled off the lot in a brand new 2015 dodge charger thanks to Jason Whittle the dealer that did everything he could to help me. He was very patient and explained everything to me and also wasn't trying to get over on me. More

Wonderful customer service The folks at BF made my car buying experience much easier than I thought it would be. They made themselves available via text any time and let me keep The folks at BF made my car buying experience much easier than I thought it would be. They made themselves available via text any time and let me keep the car I was eyeing for two full days before I had to bring it back. Ultimately ended up purchasing that vehicle b/c I got a chance to see if I really liked it. Very friendly and welcoming! It was nice not being stressed out in what could've been a stressful situation. More

Great car buying experience Diana and Dennis were very helpful and professional . We had made contact with dealership before arriving and felt very comfortable and confident we c Diana and Dennis were very helpful and professional . We had made contact with dealership before arriving and felt very comfortable and confident we could find the car and service we anticipated. More

PERFECT! I absolutely LOVE, LOVE, LOVE my New Jeep! Everyone at the dealership was great. Diana and Shawn made it so easy. They are the best!!! I absolutely LOVE, LOVE, LOVE my New Jeep! Everyone at the dealership was great. Diana and Shawn made it so easy. They are the best!!! More