Reydel Volkswagen of Edison

A Wonderful Customer Experience My father and I went to Reydel VW after a horrendous experience at another local VW dealer and we couldn't have been more satisfied with the wonderful My father and I went to Reydel VW after a horrendous experience at another local VW dealer and we couldn't have been more satisfied with the wonderful customer service and expert knowledge provided by Ray Forziati, our client advisor. All questions were addressed timely, every feature of my new 2018 Jetta SEL was explained effortlessly and best of all, my father honestly felt that the dealership had my best interests in mind, the lease arrangements were hassle free and reasonable. I will definitely recommend Reydel VW and Ray to my friends and look forward to having my vehicle serviced there for years to come. More

Highly recommend After shopping at a few other Vw dealers in the area but being turned off for the hard sales tactics and lack of concern for what we were actively loo After shopping at a few other Vw dealers in the area but being turned off for the hard sales tactics and lack of concern for what we were actively looking for, we stumbled into Reydel and were pleasantly surprised with a wonderful experience. Puneet and the whole team there were great. No pressure or hard sales tactics. Genuine concern for what we wanted and they were able to track down the exact models we wanted. Highly recommend. More

Smooth and pleasent experience I bought the car at Reydel VW in July, 2017. My sales person was Gene Shilman. He found me the exact car I was looking for and for the price I was rea I bought the car at Reydel VW in July, 2017. My sales person was Gene Shilman. He found me the exact car I was looking for and for the price I was ready to pay. Gene was very courteous and knowledgeable. The buying was very smooth and fast. Recently I had some questions regarding the car. I contacted Gene and he was readily available to help. He possesses the very good knowledge about the car he sells. To summarize it was probably was my best experience of buying the car. Alex More

Amazing Reydel Reydel has been an amazing experience. Entire staff is courteous and patient and special thanks to my advisor Raymond Forziati who understood my needs Reydel has been an amazing experience. Entire staff is courteous and patient and special thanks to my advisor Raymond Forziati who understood my needs and got me the right sedan. This is the 2nd time I am buying a car from Reydel. First one was a VW passat that still runs as a new one. TRUST n COMFORT is what made me come back to Reydel. Reydel just dont sell cars, they sell the right car you need. More

Great dealership Since walking in they made you feel comfortable.. Steve was fantastic and helped us get into a car that we need. Thank you to everyone at Reydel deale Since walking in they made you feel comfortable.. Steve was fantastic and helped us get into a car that we need. Thank you to everyone at Reydel dealership.. More

Service and Repair I am overly impressed with the excellent service and repair work. Every one that I have dealt with has been so very helpful. I trust the work that I am overly impressed with the excellent service and repair work. Every one that I have dealt with has been so very helpful. I trust the work that has been done on my car and I feel safe driving my Volkswagen after it has been to Rydell. The gentleman with whom I usually deal with is named Fred, unfortunately, I don’t know Fred’s last name. I feel that Rydell has a treasure in Fred. Thank you Reydel. More

Excellent customer care from service team . Kudos to Ken Mocarski for meeting my expectations. I feel that this location will do their best to reach ultimate customer satisfaction. . Kudos to Ken Mocarski for meeting my expectations. I feel that this location will do their best to reach ultimate customer satisfaction. More

Eric Hsia/Reydel Service Advisor I have had the privilege to deal with Eric Hsia at Reydel VW. I told him what the problem was for my Routan and the price I was quoted from another VW I have had the privilege to deal with Eric Hsia at Reydel VW. I told him what the problem was for my Routan and the price I was quoted from another VW dealership. He immediately work on my request and promptly gave me a price quote. Reydel's quote was fair and reasonable, so I went ahead to schedule an appt. to bring my car in. Eric gave me a timeline as to when my car will get done and he also assigned it to a mechanic who's expertise is that of the Routan. This gesture was an assurance. In addition, Eric update me with the progress, and made sure that repairs is being done properly. I got out of there as Eric had promised..Over all, good experience and excellent service. I recommend REYDEL VW to anyone. More

thoughtful, patient, comprehensive service From my first phone call to the dealership requesting extensive details about a particular pre-owned Jetta, to my visit and test drive, to walking thr From my first phone call to the dealership requesting extensive details about a particular pre-owned Jetta, to my visit and test drive, to walking through all the details of the sale, everyone there was willing to listen to my questions, answer them thoroughly, make sure I understood every step of the process and then follow up to full completion of every single detail. The manager, the salesman Ray Forziati and the woman who did the financial and legal paperwork were all unfailingly professional and highly competent. I'm completely satisfied with the experience and with my car. More

No hassle car buying experience Recently purchased a VW Passat from Reydel VW, which is the second time I purchased a car from Reydel. Very happy I decided to go back to Reydel for m Recently purchased a VW Passat from Reydel VW, which is the second time I purchased a car from Reydel. Very happy I decided to go back to Reydel for my second purchase as Ray and Sunny were very patient with me and my family with our choosing a car and also whether to lease or buy. No hard sell, no games, no hassle. they weren't satisfied until I was satisfied. I live in Monmouth county but it's worth the trip, I would definitely recommend them to anyone that is looking to purchase a VW. More