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Reidsville Nissan

Reidsville, NC

4.3
51 Reviews

1123 Freeway Drive

Reidsville, NC

27320

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51 Reviews of Reidsville Nissan

October 28, 2018

Salesmen Lie (I should have known) Don't buy a vehicle at Reidsville Nissan or any dealership they own! They hire salesmen that lie about what they will do just to get you into a vehicl More

by Marlow Lies
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marlowe Macklin
Oct 30, 2018 -

Reidsville Nissan responded

Thanks for taking the time to give us a review. Please contact us so we can review your issue.

June 30, 2018

Sales person lied when my son called to get the car he saw e Went to look. Left to think about it. Gone 2 hours and whem called back, took the application on the phone, ran credit and then said sale was over. More

by Frustrated
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin he said
Jul 11, 2018 -

Reidsville Nissan responded

Good afternoon, We also received your email from our website...Not sure if you received our response back but my name is Connor Griffin and I am the General Manager. I would love to speak with you and do whatever is possible to make the situation right and make you guys happy. Please give me a call at your earliest convenience so we can come up with a solution. I apologize for any inconvenience or confusion. Connor Griffin 336-342-5741

March 08, 2018

they will take your money and charge you 4000 don't do any business with these people they charged us 4000 more than the car retailed for plus it had 171.000 miles on it it retailed for 10'000 we More

by earnhardtfan88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
they all crooks
Jul 11, 2018 -

Reidsville Nissan responded

Mr. "Earnhardt Fan", I don't see any deal fitting the situation you've described 3 weeks before or after March 8th (date of this review). I would however, be more than happy to look into this situation and hopefully resolve this matter in hopes to earn your future business. For starters I'd like to personally pay for the next regularly scheduled service on your vehicle here at Reidsville Nissan that way we can both sit down and figure out exactly what happened while your vehicle is getting taken care of. I won't be able to speak to the numbers until I figure out who you are and know I'm talking about the correct car deal. As far as not being able to change anything 2 weeks later, we are unfortunately not able to reverse anything after it gets sent off to whatever lending institution we agree upon per our dealer agreement between us and our lenders. Our goal is to get your paperwork (both with the bank we use and the DMV) processed and finalized as quickly as possible to ensure you get the tags and required documents as fast as humanly possible. We absolutely do not allow paperwork to stay in the building unprocessed for that long, and reversing or changing a legally binding contract is simply something we're not able or allowed to accomplish. Like I said, your next service is on me so that we can sit down and talk about the entire situation face to face and hopefully both get on the same page. If you have any questions in the meantime please feel free to give me a call at 336-342-5741 or stop in anytime and ask for Connor Griffin. Thanks so much and we look forward to speaking with you.

Jul 18, 2018 -

earnhardtfan88 responded

we lost 1300 hundred dollars on a deal the armoda we bought 2010 171.000 miles on it charged us 4000 dollars more than the car retailed for we called them to come pick it up now the finance company says we owe like 8000 dollars cause they sold the car and did not get their money back we are not paying them anything yall should be made pay this for over charging us we went to asheboro nissan and bought a 2016 still under warranty for less and the payments are over a hundred dollars less will never have anything to do with reidsville nissan again if you want a good deal go to asheboro nissan reidsville nissan are a bunch of crooks

Aug 13, 2018 -

earnhardtfan88 responded

larry and gloria hammer we are the ones yall took advantage of nothing but a bunch of crooks never will we or anybody we know do business with yall again if you want to do something about it give us back our 1300 hundred dollars we lost

June 08, 2017

Great customer service Michael was very friendly, and knew how to explain everything so thoroughly and with patience! He demonstrated great customer service! Will certainly More

by Jennifer Lopez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Allen
Jul 11, 2018 -

Reidsville Nissan responded

Jennifer thank you so much for this great review! Mike (or "Clutch" as we call him) is currently looking to grow his customer base!!! Please tell your friends and family so we can get him some more great customers like yourself! Please give me a call if there is anything at all I can do. -Connor Griffin 336-342-5741

June 07, 2017

Great experience Jonathan was great and very helpful! He went above & beyond to ensure that everything went well & that I was happy with my new purchase! He answered More

by cwinter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Bowen
Jul 11, 2018 -

Reidsville Nissan responded

Thank you so much!!! Please let us know if you need anything. My name is Connor Griffin I am the General Manager here and I would love to go above and beyond to make sure your experience continues to be exceptional.

May 29, 2017

Wonderful customer service I'm sincerely grateful for Austin and reidsville nissan they help me and my mom to get in our new car with no problems, very helpful ,kind and respect More

by Nissandriverjosh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scottie, Austin Dixon
May 25, 2017

Only Giving Austin A 5 Star Cause I am.only giving Austin a 5 star rating cause it will not let me give him a 10 star rating He is a very well mannerd and well spoken young man He is More

by Mindyandjonscott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Dixon
May 22, 2017

Great Experience -Robert Roberts No matter what Robert went above and beyond. He sent pictures through text and even met me in VA to let me sign the paperwork. This was an overall gre More

by Goheels76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Roberts
May 11, 2017

extremely helpful! Austin was great and very helpful since we were first time buyers, we will definitely come back when it's time for a new vehicle! More

by Cassidy Donathan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Dixon
May 08, 2017

Great Experience What a great group of people!! My salesman Austin (Lane) Dixon did so much and went out of his way so many times to help me. That made me feel so nice More

by LarryS22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Dixon
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