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Regal Kia Lakeland
Lakeland, FL
4,294 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,294 reviews
May 12, 2024
We’re very pleased with Regal. We’ve been doing business with them since 2012. Very helpful dealership. We’ve been doing business with them since 2012. Very helpful dealership. More
by heavenlybryan55
Verified CustomerEmployees Worked With
Other Employees :
Pablo Moreira, Willy Moreira
Helpful May 11, 2024
Gibran was a very good salesman. He’s not pushy & he answered all our questions. He’s not pushy & he answered all our questions. More
by cr.dixon68
May 10, 2024
My service was great with no problems. Work done on my suv was done very nicely. Work done on my suv was done very nicely. More
by chicagojays8879
Employees Worked With
May 10, 2024
got my car serviced at a good timiley manner. without any problem's or any concerns without any problem's or any concerns More
by breanna904
Employees Worked With
May 10, 2024
I was greeted with a smile and very quickly. My car was ready in a very timely manner. I was out and on my way in no time. My car was ready in a very timely manner. I was out and on my way in no time. More
by BAZGREYHOUND716
Employees Worked With
May 10, 2024
First car I bought there took a ridiculous 5 hours. Seven or so years later I decided to buy a car again and the dealer was much more efficient, taking about 90 minutes. The service department has issu Seven or so years later I decided to buy a car again and the dealer was much more efficient, taking about 90 minutes. The service department has issues. I have had my car there for the same issue 3 times - most recently 5/6/2024 and it was apparent to both me and the service coordinator (Jeremy) that the techs had literally done nothing. They had my car 4 hours and literally did nothing before telling me it was ready. I have not received a call back from the service manager (Jorge) after leaving messages, has been 4 days. Hard to recommend this outfit and I can’t see myself buying from Regal Kia again. More
by R Espie
May 10, 2024
The entire team were very courteous, professional and yet personal. They were very sensitive to my personal concerns and reason for being there. “Angel” was the first one to greet me with a glowing smil personal. They were very sensitive to my personal concerns and reason for being there. “Angel” was the first one to greet me with a glowing smile that assured me that I hd made the right choice to come to Regal Kia. A big “Thank You” to the entire team! More
by jenkins5849
May 09, 2024
They are prompt in service, always keep me informed of progress, never proceed without first getting approval. progress, never proceed without first getting approval. More
by mtgr64
Employees Worked With
May 09, 2024
Cost me $170 in tow and 4 times at the dealer to be told they cannot duplicate the problem. My car has left me stranded multiple times. They had for over a week each time without any offer of a dealer or re they cannot duplicate the problem. My car has left me stranded multiple times. They had for over a week each time without any offer of a dealer or rental car. More
by kellynegley
Employees Worked With
Don’t remember the names of everyone I dealt with
May 08, 2024
Great service and very professional with a personal touch. If you want someone to assist you every step of the way talk to Willy. The service department is fantastic to customers. touch. If you want someone to assist you every step of the way talk to Willy. The service department is fantastic to customers. More
by RAVENENVI
