Kelsey Johnson
Kelsey Johnson at Regal Kia Lakeland
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Kelsey Johnson

Kia Service Specialist

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.7
833 Reviews
4.7

833 Reviews

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833 Reviews of Kelsey Johnson

November 10, 2024

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Employee Rating

I like comeing to this location because your nice friendly, helpful,respectful & always getting the job done More

by carlandquad
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Recommend Dealer
Yes

November 07, 2024

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This is a quality dealership. Though the people have changed over the years, there is still good quality. More

by DVUL1022
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Recommend Dealer
Yes

November 06, 2024

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Great service, even fixed the problem from a walk in without an appointment. Quick and reliable service dept. Very professional. More

by HUBSARA
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Recommend Dealer
Yes

October 19, 2024

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I would recommend Regal KIA to everyone! Everyone is helpful and respectful and so much patience! From the desk reps to the mechanics to the yard team!! More

by sissyjo3
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Recommend Dealer
Yes
Oct 29, 2024

Regal Kia Lakeland responded

It means so much to us when our customers appreciate the hard work that goes into making each day at Regal memorable. Thank you.

October 17, 2024

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Staff were very pleasant and helpful. . 3 will continue have my vehicle serviced at Regal Kia. More

by LEELEE33802
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Recommend Dealer
Yes
Oct 29, 2024

Regal Kia Lakeland responded

Thank you!

October 17, 2024

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Great customer experience with Jonathan always great work from the hold team I fill secured to bring my car at this location More

by will1281
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Recommend Dealer
Yes
Oct 29, 2024

Regal Kia Lakeland responded

We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

October 17, 2024

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I never mind waiting at this dealership for my car to be serviced because it's always clean, comfortable, and has great amenities. More

by TheGreenKia
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Recommend Dealer
Yes
Oct 29, 2024

Regal Kia Lakeland responded

We really appreciate you taking the time to share your experience with us.

October 16, 2024

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Excellent Service. Fast, reliable and very pleasant to deal with… They make it easy everytime Never had an issue and they have always been welcoming and respectful of More

by aliya300
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Recommend Dealer
Yes
Oct 29, 2024

Regal Kia Lakeland responded

We’re really grateful and appreciate you taking the time to share your experience with us.

October 11, 2024

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This car has had nothing but problems and spent three months in the shop shortly after buying. It lasted six months and now I have more problems. Frustrated. Kelsey was always wonderful and amazing to More

by mandi8199
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Recommend Dealer
No
Oct 15, 2024

Regal Kia Lakeland responded

Thank you for your feedback. We sincerely apologize for the ongoing issues you've experienced with your vehicle—this is certainly not the experience we want for our customers. We understand how frustrating it must be to deal with repeated repairs, and we're truly sorry for the inconvenience this has caused. We're glad to hear that Kelsey has been wonderful to work with, and we will be sure to pass along your kind words. If there's anything more we can do to assist with your current concerns, please don't hesitate to reach out. We're here to help and want to ensure you feel confident in your vehicle again.

October 09, 2024

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Good service department and great service advisors. I was very satisfied. I will continue to use them in the future. More

by jvalle072329
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Recommend Dealer
Yes
Oct 15, 2024

Regal Kia Lakeland responded

Thank you!

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