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Regal Kia Lakeland

Lakeland, FL

4.5
4,847 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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1025 Bartow Rd

Lakeland, FL

33801

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Showing 4,847 reviews

April 25, 2025

It was awesome very professional staff and quick service Na Clean environment and very warm inviting place More

by DAMB0309
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misty Osborne
April 24, 2025

Super clean - excellent staff - very supportive Would recommend this local to friends and relatives. I would give this dealership a 10. More

by EDGAR6130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Regal Kia Lakeland responded

Thank you for the glowing review! We're delighted to hear that our team at Regal Kia provided such a supportive experience. We appreciate your recommendation and look forward to serving you again in the future!

April 24, 2025

Willy was best salesman we have ever had to deal with! His manager that night was awesome also sorry don't remember his name. Wednesday bought car with daughter and Came back 2 days later and bought me a More

by ITSCATTODD896989
Recommend Dealer
Yes
Employees Worked With
Willy
Apr 24, 2025 -

Regal Kia Lakeland responded

We're delighted to hear that Willy and the team at Regal Kia provided such a great experience for you! It's fantastic that you found not one, but two cars with us. Thank you for choosing Regal Kia, and enjoy your new rides!

April 24, 2025

Excelent job, receiving great, Jonathan's attentions excelent,only thing the coffee maker was out of order but it came back alive before I left. I don't mind sitting at your lobby as long as I have coff More

by soniabetancourt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Regal Kia Lakeland responded

Sonia, we're delighted to hear Jonathan took excellent care of you at Regal Kia! Sorry about the coffee maker hiccup, but glad it was back up and running before you left. See you next time!

April 24, 2025

Excelent job, receiving great, Jonathan's attentions excelent,only thing the coffee maker was out of order but it came back alive before I left. I don't mind sitting at your lobby as long as I have coff More

by soniabetancourt
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Regal Kia Lakeland responded

Sonia, we're delighted to hear Jonathan took excellent care of you at Regal Kia! Sorry about the coffee maker hiccup, but glad it was back up and running before you left. See you next time!

April 23, 2025

very friendly and did their absolute best to help me get a new car as quick as possible More

by shaddaierubert
Recommend Dealer
Yes
Employees Worked With
Felix Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Regal Kia Lakeland responded

We're so glad our Regal Kia team could assist you! Thanks for sharing your experience and please don't hesitate to reach out if we can be of service again in the future!

April 23, 2025

Good service just seems like 2 1/2 hours is pretty long to change oil ,fluids and rotate tires. More

by ronnie.hurst
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Mahr
Apr 24, 2025 -

Regal Kia Lakeland responded

Thank you for the review, Ronnie. We appreciate your feedback regarding the wait time and hope you'll allow us the opportunity to provide you with a more efficient experience in the future. - The Regal Kia Team

April 23, 2025

Jonathan was great and he offered everything I could possibly need . Service was fast and he was respectful and polite. He needs a raise More

by MagalyRamirez4K
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Benitez
Apr 24, 2025 -

Regal Kia Lakeland responded

Magaly, we're delighted to hear Jonathan provided you with such excellent service at Regal Kia! We'll definitely share your feedback with him and the team. Thanks for choosing us!

April 23, 2025

Jorge was so helpful and attentive. He went above and beyond while helping have my tinted windows completed. Also, I brought my vehicle on April 8th for maintenance and Jorge again, was More

by bleloudis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pablo and Jayden
Apr 24, 2025 -

Regal Kia Lakeland responded

We're delighted to hear that Jorge provided such attentive service during your visits at Regal Kia! It's wonderful knowing he went above and beyond for you. Thank you for sharing your experience, and we're here whenever you need us next!

April 23, 2025

When I bought my car I did not want to come back because it was not a great experience, but the people in the service center were very helpful and kind. It made me feel better about the dealership as a whol More

by lintar777
Recommend Dealer
Yes
Apr 24, 2025 -

Regal Kia Lakeland responded

We're glad to hear that our service team at Regal Kia was able to turn your experience around. We appreciate your feedback and look forward to serving you even better in the future!

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