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Regal Kia Lakeland
Lakeland, FL
5,667 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,667 reviews
March 18, 2026
The staff have been courteous and professional when bringing my vehicle in for service. The inspections are throughal. bringing my vehicle in for service. The inspections are throughal. More
by ncn980004_3
Verified CustomerEmployees Worked With
March 14, 2026
Brayden Ellison was an excellent salesman to work with dealership has a good stock of vehicles and Brayden found me exactly what vehicle I was looking for Dealership was busy so to extra time till I got dealership has a good stock of vehicles and Brayden found me exactly what vehicle I was looking for Dealership was busy so to extra time till I got in with the finance manager to complete the deal More
by keithdberman
March 14, 2026
Alex worked very well with us. Helping us to get the right KIA For us Helping us to get the right KIA For us More
by corncobb123
March 14, 2026
Staff at Regal were polite, courteous, and professional. The atmosphere was friendly. All staff was willing to answer questions and make me feel welcome. The atmosphere was friendly. All staff was willing to answer questions and make me feel welcome. More
by tithof.b
Employees Worked With
March 13, 2026
Great customer service. Keeps me updated on everything about my vehicle.service advisor texts giving me constant updates and when my vehicle is ready and a full inspection an Keeps me updated on everything about my vehicle.service advisor texts giving me constant updates and when my vehicle is ready and a full inspection and recommendation if any further issues with my vehicle. More
by Anrod1953
Employees Worked With
March 13, 2026
From start to finish, the service was absolutely excellent. The team made the entire process smooth, easy, and stress-free. Everyone was professional, knowledgeable, and genuinely cared about making excellent. The team made the entire process smooth, easy, and stress-free. Everyone was professional, knowledgeable, and genuinely cared about making sure I had the best experience possible. If you’re looking for top-tier customer service at a Kia dealership in Florida, this is definitely the place to go. Highly recommend! ⭐⭐⭐⭐⭐ More
by Jeanettebowden04
March 13, 2026
Everyone was courteous. Pleasant trip to the dealer for recall. We bought another hybrid vehicle. Pleasant trip to the dealer for recall. We bought another hybrid vehicle. More
by householdrepair
Employees Worked With
March 13, 2026
Brayden was amazing. He was patient with me. He listened to me and he placed me into the perfect car.. He was patient with me. He listened to me and he placed me into the perfect car.. More
by bridgetmagee
March 13, 2026
Brayden and the Kia staff where awesome to work with! Deal was a breeze, they never pushed and where patients with all the questions. Second car I have bought from them and it’s always been a pleasure! Deal was a breeze, they never pushed and where patients with all the questions. Second car I have bought from them and it’s always been a pleasure! More
by Cesar
March 13, 2026
Very kind and professional Appointment scheduling is very easy and direct. Answered all my questions. Car was done in a reasonable time even with it being very busy easy and direct. Answered all my questions. Car was done in a reasonable time even with it being very busy More
by sydneydownum
