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Justin Callahan
Justin Callahan at Regal Kia Lakeland

Justin Callahan

Service Specialist

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.3
32 Reviews
4.3

32 Reviews

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32 Reviews of Justin Callahan

June 29, 2026

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Employee Rating

Not honest lied to me about a tire repair said I needed a new tire cause I couldn’t repair it took it somewhere else and they repaired it right away More

by odds-savors-1cMaggie#1
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeff Soloj

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Jun 30, 2026

Regal Kia Lakeland responded

We aim to provide honest and trustworthy service, so I regret to hear of your dissatisfaction with the tire repair advice you received. I would like an opportunity to better understand what happened and see how we can improve your view of us. Would you mind giving me a call at your earliest convenience? Thank you, Felix Mendez - Service Lane Manager - 863-333-4656

June 16, 2026

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Employee Rating

It was nice. It was very cold and the snacks were not available. But overall It was good. More

by pammypam42
Recommend Dealer
Yes

Other Employees Tagged: Justin Callahan

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Jun 16, 2026

Regal Kia Lakeland responded

Thanks for sharing about your experience with Regal Kia Lakeland. We appreciate your business and hope to see you again soon!

June 14, 2026

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Employee Rating

Justin was incredible. The service all around was great. Would highly recommend Justin to any friends or family. I am thoroughly impressed with KIA coming from BMW. More

by jacobgregory1212
Recommend Dealer
Yes

Other Employees Tagged: Justin Callahan

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Jun 14, 2026

Regal Kia Lakeland responded

It’s wonderful to hear Justin delivered outstanding service during your visit. We’re glad our Kia service impressed you after coming from BMW. Thank you for recommending Justin to your friends and family.

June 13, 2026

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Employee Rating

Justin was fantastic as always. he set my appiontment and the work was done fast. More

by steve.carpenter
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 13, 2026

Regal Kia Lakeland responded

Thank you for the 5-star review. Justin is happy the appointment setup was seamless and that your Kia Sportage service was completed quickly. Please let us know if there’s anything else we can do for you.

June 09, 2026

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Employee Rating

The experience always is pleasant and smooth. I always wait for my vehicle at the dealership and no issues at all. More

by Kenia Rodríguez
Recommend Dealer
Yes

Other Employees Tagged: Justin Callahan

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Jun 09, 2026

Regal Kia Lakeland responded

Hi Kenia, thanks for sharing your feedback about your experience with our team! We appreciate your continued business here at Regal Kia and we hope to see you again down the road. Safe travels!

June 09, 2026

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Employee Rating

The experience always is pleasant and smooth. I always wait for my vehicle at the dealership and no issues at all. More

by Kenia Rodríguez
Recommend Dealer
Yes

Other Employees Tagged: Justin Callahan

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Jun 09, 2026

Regal Kia Lakeland responded

Kenia, thank you for your feedback! We're glad to hear that your experiences at Regal Kia have consistently been smooth and pleasant. We look forward to serving you again in the future!

June 05, 2026

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Employee Rating

I was very pleased with the man who took my keys, those who performed the oil change, and thoe one who kept me updated with how my Soul was being processed. More

by cqinfla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Misty Osborne, Jeremy Mahr

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Jun 05, 2026

Regal Kia Lakeland responded

Thank you for sharing your experience. We’re delighted our service team handled your Soul’s oil change smoothly and kept you updated throughout. We look forward to helping you again when you need us.

June 04, 2026

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Employee Rating

Efficient, responsive, took time to explain things, made us feel like we weren't just another number in line More

by edwardrobinsonj
Recommend Dealer
Yes

Other Employees Tagged: Justin Callahan

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Jun 04, 2026

Regal Kia Lakeland responded

This is wonderful to hear, and we’re glad Justin and our service team were efficient and responsive. Taking the time to explain each step on your Kia Telluride and making sure you felt seen as more than just another service request was important to us. Thank you for trusting us with your vehicle.

June 04, 2026

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Employee Rating

Justin is honest, hardworking and kept me thoroughly informed throughout the process. He's the man. More

by kristofersnyder1989
Recommend Dealer
Yes

Other Employees Tagged: Justin Callahan

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Jun 04, 2026

Regal Kia Lakeland responded

We’re delighted Justin’s honesty and dedication made your Kia Sedona service smooth and informative. Thank you for recognizing his hard work and clear communication. We look forward to assisting you again.

May 31, 2026

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Employee Rating

Always a great experience no wait time. Timely updates Workers are friendly. Communication with s always good More

by dhaynes111
Recommend Dealer
Yes

Other Employees Tagged: Justin Callahan

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May 31, 2026

Regal Kia Lakeland responded

Thank you for noting our team’s friendly service and timely updates. Justin and our staff are pleased to keep you moving without any wait. We appreciate you trusting us with your Kia.

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