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Regal Honda - Service Center

Lakeland, FL

4.4
2,507 Reviews
Call Service Center (863) 509-4963

2,507 Reviews of Regal Honda - Service Center

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June 02, 2025

Best Dealership! Ray Taylor and Chrissy Hartman are the best. Just started working with Sheron Wilkins, he understands what we are looking for in a vehicle. More

by FRABECFL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheron Wilkins, Geo Davis
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Jun 04, 2025 -

Regal Honda responded

We’re so happy to hear you had a great experience at Regal. Thank you!

June 01, 2025

It was smooth, quick and efficient. I enjoy the customer service and how they resolved my issue in a timely manner. More

by ANTWUN1
Recommend Dealer
Yes
Report | Print
Jun 02, 2025 -

Regal Honda responded

We're delighted to hear that your experience was smooth and efficient at Regal Honda! Our team is always here to provide excellent customer service. Thank you for sharing your feedback! Safe travels!

May 31, 2025

Shalymov was extremely pleasant to work with. I felt that he took the time to fully explain my service process and charges, both current and future. Thank you for being so personable! More

by sf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shalymov Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2025 -

Regal Honda responded

We're delighted to hear that Shalymov provided such a pleasant experience at Regal Honda! It's great to know you felt well-informed about your service process and charges. Thank you for sharing this feedback with us! Safe travels!

May 31, 2025

Nate was very helpful and kept me informed. Took care of all the items on my "to do" list. More

by STEPHEN.HART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
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Jun 02, 2025 -

Regal Honda responded

Stephen, we're delighted we could deliver an excellent experience! - Regal Honda Team

May 31, 2025

I drive 35 miles, one way, when there is a Honda dealership 5 miles from my house. Been a customer for 10yrs. More

by meadows_chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmanual "Manny" Goulet
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Hay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2025 -

Regal Honda responded

Thank you for your loyalty over the past decade! We're honored that you choose to travel the extra miles to visit us at Regal Honda. We look forward to serving you for many more years!

May 31, 2025

Mr. Isaac was thorough, personable, and efficient. I highly recommend him for your service advisor needs. More

by brittanymegivern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shalymov Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2025 -

Regal Honda responded

Brittany, we're delighted to hear that Isaac provided you with such excellent service at Regal Honda! Thank you for recommending him and sharing your experience.

May 30, 2025

Fast courtous nice quick no issues will go back. Would recommend to anyone Plus washed my car More

by phead4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2025 -

Regal Honda responded

We're happy to hear you had a great experience here at Regal Honda! Thanks for the positive feedback. We look forward to welcoming you back in the future!

May 28, 2025

Went for oil change but no fluids was checked or filled. Unsatisfied Not happy at all. More

by boulevard813
Recommend Dealer
Yes
Employees Worked With
Matt Hay
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Hay
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May 29, 2025 -

Regal Honda responded

Thank you for leaving your feedback. We're terribly sorry to hear about your experience and highly appreciate you bringing this to our attention. If you would like to discuss further please contact Johnny Mullins - Service Manager.

May 29, 2025 -

Regal Honda responded

Hello - I'm sorry to hear about these concerns and would like to make sure they get addressed to your satisfaction. At your earliest convenience, would you please contact me directly? Thank you, Johnny Mullins - Service Manager - (863) 356-4439

May 28, 2025

Rob provides friendly personable service, He is knowledgeable and clearly explains the work to be done. More

by JFMANKOPF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2025 -

Regal Honda responded

We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers, and we’re glad that this commitment was reflected in your visit.

May 27, 2025

Chrissy Hartman was very helpful with my vehicle needs and very kind toward my daughter. More

by jmpatacca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2025 -

Regal Honda responded

Hi JM! Thank you so much for your kind words! We're thrilled to hear that Chrissy was helpful with your vehicle needs and that she made your daughter feel welcome as well at Regal Honda. We'll be sure to share your feedback with her, it will make her day!

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