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Regal Honda - Service Center

Lakeland, FL

4.4
2,548 Reviews

2,548 Reviews of Regal Honda - Service Center

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June 19, 2025

They are honest people who are very helpful with my car issues. Thank you for your help More

by Kathleen Moreland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shalymov Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Hay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Mullins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Regal Honda responded

This is great to hear, Kathleen! Thank you for trusting Regal Honda with your vehicle. We'll see you next time!

June 19, 2025

I had to contact them to find out if my car was done. The tracking of the progress of my car wasn’t being updated. More

by Julietedswartz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brooke Hartley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Regal Honda responded

Julietedswartz, I apologize for the inconvenience with tracking your car's progress. We aim to keep our customers informed, and it's clear we fell short here. Please feel free to reach out if there's anything else you need assistance with. Thank you, Johnny Mullins - Service Manager - (863) 356-4439

June 18, 2025

The service department is great. They make sure you are well taken care of and they make sure to explain the process. More

by Leslie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Regal Honda responded

Leslie, we're delighted to hear that our service team at Regal Honda always takes great care of you! Thanks for the feedback!

June 17, 2025

Great customer service. Friendly and kind. Geo helped with leasing a new car while I was there for service. Awesome guy!! The entire staff is friendly and welcoming. More

by scruz520
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geo Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baylis Gatlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wi-Fi is really bad.
Jun 18, 2025 -

Regal Honda responded

Hi Cruz! We're delighted to hear that Geo and the Regal Honda team provided such a welcoming experience! Thank you for sharing your positive feedback, and enjoy your lease!

June 16, 2025

Very professional and courteous. Not the cheapest, but worth the $. They've come a long way from what this dealership was 10-15 years ago. More

by mrdonley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Regal Honda responded

Mrdonley, we're glad to hear you found value in your experience with Regal Honda. We appreciate your feedback and look forward to serving you again!

June 15, 2025

Reliable service from caring people. Although I find prices are higher than other mechanic shops. More

by LMHKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Regal Honda responded

Thank you for the review and feedback! We appreciate your support and look forward to seeing you next time here at Regal Honda!

June 13, 2025

Friendly and courteous service department. When I arrived earlier than my scheduled appointment, they were very prompt with the service done on my vehicle. More

by twatson107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Regal Honda responded

We're delighted to hear that our service department at Regal Honda provided you with friendly and prompt assistance. Thank you for sharing your experience, and we look forward to serving you again in the future!

June 12, 2025

Regal were very quick and helpful when my car needed the oil changed. Shalymov was the best. Thanks guys! More

by a6mccarthy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shalymov Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

Regal Honda responded

Hi Carthy, we're delighted to hear that Shalymov and the Regal Honda team provided quick and helpful service for your oil change. Thanks for choosing us, we appreciate your support!

June 12, 2025

Matt was great. Dealer is clean and people are friendly. The popcorn is a nice complement to have while waiting More

by lionel.valentin
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Regal Honda responded

Lionel, we're delighted to hear that Matt and our team at Regal Honda made your visit enjoyable. Glad you liked the popcorn too! Thanks for sharing your experience with us!

June 11, 2025

Calling for appointment to have my car serviced was easy. The advisors work with you to inform you of what needs to be done. Thank you for having a shuttle service. More

by annego12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Hay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Regal Honda responded

We're glad to hear that scheduling your service appointment was a breeze and that our advisors at Regal Honda kept you informed. It's great to know the shuttle service added convenience for you. Thanks for sharing your experience!